Kevin A.

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  1. 35 votes
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    18 comments  ·  Illustrator Bugs » SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Kevin A. commented  · 

    Also experiencing this problem after updating to Illustrator 2019 (23.0.1 64-bit) on my Windows 10 (build 17763) machine. Any VBScript simply fails to execute, returning an "Internal Script Execution Error" message. Makes no difference if I try to run the script via the File > Scripts menu, or via native execution from the OS file browser.

    The problem doesn't seem to affect the other creative cloud apps (for example, the snippet below works fine in PS, but not in AI):

    Illustrator --
    Set appRef = CreateObject("Illustrator.Application")
    appRef.Documents.Add()
    MsgBox("Document Created!")

    Photoshop --
    Set appRef = CreateObject("Photoshop.Application")
    appRef.Documents.Add()
    MsgBox("Document Created!")

    Kevin A. supported this idea  · 
  2. 14 votes
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    1 comment  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 3 votes
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    0 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 68 votes
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    Started  ·  Dirk Schulze responded

    Just a general status update. We are currently and will continuously improve SVG import support in Adobe Illustrator. We are currently working on solving the issues mentioned in this report. Please feel free to open new bug reports here on uservoice if you are experiencing additional/untracked issues.

    Kevin A. supported this idea  · 
  5. 276 votes
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    54 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin A. supported this idea  · 
  6. 208 votes
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    Under Review  ·  79 comments  ·  Illustrator Feature Requests » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin A. supported this idea  · 
  8. 380 votes
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    278 comments  ·  Illustrator Bugs » GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin A. supported this idea  · 
  9. 83 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Kevin A. commented  · 

    We've been experiencing the same issue since Ai2015 on our 5k iMacs. Performance suffers so much that CPU Preview mode is essentially unusable, which is a shame because the artifacts and errors introduced by GPU mode have been a headache to deal with.

    Kevin A. supported this idea  · 
  10. 5 votes
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    2 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin A. commented  · 

    I've been experiencing this same problem since the initial Ai2015 release. Seems to continue on in the latest builds for me as well.

    Kevin A. supported this idea  · 
  11. 13 votes
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    0 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    Kevin A. supported this idea  · 

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