14 results found
55 votes17 comments · Illustrator (Desktop) Feature Requests » Effects, Appearance, Graphic Styles · Admin →
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.
We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).
Please do let us know if this issue is resolved for you or not.
With Best Regards,
20 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
This issue has been fixed.
Please update to the latest AI version 24.0.0. and let us know if you are facing any issues around this workflow.
Thanks & Regards,
9 votesNeed More Info · Anish Kumar responded
Sorry to hear that you are facing this issue. We are not able to reproduce this issue at our end and need your help.
1. Is it happening in all files or only complex files? Would it be possible for you to share the file in which you are facing this issue?
2. Can you please share the video of the problem?
3. On which version of Illustrator and OS are you working?
Please share the details on firstname.lastname@example.org
14 votesRequest to Contact Support · Ashutosh Chaturvedi responded
I am closing the ticket due to lack of response.
Please get in touch with us at email@example.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
So it’s obviously not fixed, and we all know it.
While the cursor gets changes into the horizontal/vertical two-headed arrow, the center handles for the bounding box indeed don’t appear, if the width/height of the art (here just an orthogonal line) is small enough.
Please continue to share you thought, screenshots, GIFs. It’s time to re-review this again.
168 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment An error occurred while saving the commentAndrea commented
I noticed this has to do something with the new shape widget, which you can't really disable in general.
Workaround: If you have one of those simple shapes behaving awkward:
Got to: Object > Shape > Expand Shape.
Gets you back to the "normal" behavior, for this particular shape.
Still needs to be fixed though. Wacom somehow is getting confused by these kind of shapes.
An error occurred while saving the commentAndrea commented
Same issues here. Just startet with CC a month ago and can't believe what's going on on my display. How can anyone work with this....For now I decided to go back to Illustrator CS6 in order to get my work done efficiently without going crazy.
Working on Sierra 10.12.6, Intuos Pro and also Intuos 4, driver 6.3.27-2. I tried different older wacom drivers, and older Mac OS - same thing. CS6 running perfectly, CC (2017, 2018) not.
Mouse working properly, so it makes me believe it's a wacom problem.
Haven't been using a mouse for years, so that's not an option.
Interesting though CS6 is not affected, regardless which tablet or driver.
A solution for this issue would make me very happy.
It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.
Does this work for anyone? This beta build doesn't seem to resolves the issue for me. (23.0.0 on Mac Sierra)