Wes Rand
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32 votes55 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamAn error occurred while saving the comment Wes Rand
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172 votes
General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
An error occurred while saving the comment Wes Rand
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Agreed. Lagging is still horrible -- at least on my MacBook Pro it is. I don't see the same issue on my iMac (which has lesser specs than my MacBook Pro.)
Wes Rand
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262 votes
Hi Everyone,
We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.
Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.
The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
An error occurred while saving the comment Wes Rand
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I'm using version 24.3 and the alignment bug seems even worse. Most of the time I can't even select an option other than align to artboard. Please fix!
An error occurred while saving the comment Wes Rand
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Yeah, it's still not fixed
Wes Rand
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25 votes14 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Wes Rand
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244 votes27 comments · Illustrator Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi Everyone,
Background Save is now available in Illustrator CC 2020 (24.0.0 or higher versions).
You may read about this here: https://helpx.adobe.com/in/illustrator/using/saving-artwork.html#background_save
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
Wes Rand
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439 votes
A couple of questions on this:
1. Would it be okay to have a separate spec creation service much like the upcoming Adobe XD service? On this service, anyone with a link, can select any objects, and view its dimensions (W/H), colors, fonts etc. Or should it be inside Illustrator.
2. Are you only going to create horizontal, and vertical dimensions? Or would you also like to have angular dimensions as well?
Please share more details about your workflow.
Thanks,
YogeshWes Rand
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611 votes254 comments · Illustrator Feature Requests » Document and Artboards · Flag idea as inappropriate… · Admin →
Rotate canvas story has been added to backlog. We will be picking it up shortly.
Thanks,
YogeshWes Rand
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5 votesWes Rand
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3 votes0 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Wes Rand
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2 votesWes Rand
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4 votesWes Rand
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10 votesWes Rand
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3 votes
General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
Wes Rand
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New update (v23) crashes Illustrator consistently with Can't finish previewing or enough memory (RAM) -
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657 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Wes Rand
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49 votes46 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi Everyone,
Thanks for the feedback. Want to give an update that we have removed the dialog, and the new experience is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now, in case you want to give it a try. Now, there will be no blocking message, we will show a “soft message” which will auto-dismiss .
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator TeamWes Rand
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77 votes90 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamWes Rand
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1 vote0 comments · Illustrator Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Wes Rand
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1 voteWes Rand
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23 votes
An error occurred while saving the comment Wes Rand
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You can create a flat long shadow using the Transform effect. It doesn't have that gradient effect (you could get that if you break the transform effect apart.)
Wes Rand
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5 votes
An error occurred while saving the comment Wes Rand
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A suggestion that might save you some time (and is something I discovered fairly recently.) If you have a box with a color and want another object to use that color for its stroke, use the eyedropper with the other object selected and then hit "shift" + "x" which will swap fill and stroke colors. A drawback is that the new stroke will be set to the default parameters.
A better option might be Adobe adopting the "Graphic find and replace" tool from Freehand it got when it bought Macromedia. Then you could make conditional changes to objects.
Yes, this still seems to be an issue for folders that are backed up to a web service (Google File Stream here.) I don't see it for files that are saved elsewhere.