ekc
My feedback
72 results found
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142 votes
Thanks for reporting this issue. Illustrator team really appreciate this.
We have fixed this bug in our Beta Builds available on CCD. Please try and provide your feedback.
The fix will be pushed in the next stable release.
The current workaround is to disable Missing Glyph Protection option in Preferences > Type.
Thanks and regards
Ankit Goyal
Illustrator Team
ekc supported this idea · -
4 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
ekc supported this idea · -
19 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Hello All,
We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.
Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.
Regards,
Aishwarya G Gadodia
ekc supported this idea · -
72 votes
The fix is pushed to the stable release 29.0.1.192
ekc supported this idea · -
10 votesekc supported this idea ·
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4 votes
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator Teamekc supported this idea · -
116 votesekc supported this idea ·
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115 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.ekc supported this idea · -
127 votes
I am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
ekc supported this idea · -
4 votesekc supported this idea ·
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26 votes
Hi Paul,
We would need these files to reproduce this issue. Can you please share the same on my mail ID: anish@adobe.com
Thanks
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Yeah, this is still a problem. Saw where some were attributing it to a MacOS issue, but it seems to be file and device independent from what I can tell. Seeing as these gradients disappear in preview on Windows, iPhone, and Mac. They do show up in Telegram's thumbnail preview on some devices though, oddly enough.