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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8141 results found

  1. Workspaces don't load when CC updates

    Every time CC updates AI, my custom workspaces don't work. Either:
    a) the toolbar on the right side of the screen doesn't load at all, and going to the Window menu and clicking on the palettes I want shows them checked but they don't show up, or
    b) the right toolbar shows up collapsed, but clicking on the palette's icon does not open it up. I have to expand the entire toolbar to use the palettes.
    This is really annoying, especially since it happens every single time AI updates. Sometimes quitting and reloading AI fixes the problem; other times I…

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  2. Inaccurate graph size

    Have seen this in versions of Adobe Illustrator since cs4 to cc 2021
    Currently running on Mac OS 11 Big Sur.

    When you click with the graph tool the graph generated does not match the dimensions entered. I have had results that vary from 1 to 2 points smaller but not always the same though always 1, 1.5 or 2 points. If it is one of the circular graphs it is even worse with the graph being 12.5% smaller plus -1.5 points. I have clients who request exact graph sizes and it takes 2 or three attempts to get it…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  3. Strokes in intermediate blend steps don’t inherit Gradient Along / Across Stroke property

    When blending 2 gradient (along / across stroke) paths, the newly generated paths do not keep the gradients 'along / across stroke' but switch to gradients 'within stroke' - can you fix it so the new blend retains the gradients along stroke?

    2 votes

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    0 comments  ·  Blends  ·  Admin →
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  4. Illustrator no deja guardar los archivos a la primera

    Al guardar un archivo en otro formato, la opción queda bloqueada. Tengo que cerrar la ventana y volver a guardar y ahí se activa la opción de guardar en otro formato.

    2 votes

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  5. pattern causes shutdown

    The program keeps locking up whenever I try to make a pattern with the pattern tab. It ******* SUCKS!

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  6. Variable font support for SVG Export

    Adobe Illustrator now supports variable font files where all the font style variants are incorporating into a single OpenType file.

    When exporting a text element in an illustrator file if using a font collection (such as Helvetica) where there are individual font files for different font weights, (thin, regular, medium, bold, ....) the text element is exported as:

    <text class="cls-12" transform="translate(121.64811 386.60663)"><tspan class="cls-13">A</tspan><tspan x="75.51965" y="0">p</tspan><tspan class="cls-14" x="146.07617" y="0">p</tspan><tspan class="cls-15" x="213.65833" y="0">. 18 t/m 21</tspan></text>

    which means the text can be modified in the SVG.

    If you export a text element that uses a variable font such as Bahnschrift, the text…

    2 votes

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  7. View using GPU is not working on illustrator beta 25.3 for Apple Silicon

    View using GPU is not working on illustrator beta 25.3 for Apple Silicon.
    so Its really slow, im hard to work.

    (Korean)
    Apple Silicon용 일러스트레이터 25.3 베타 실행시 GPU 가속 옵션을 켤 수가 없어서 많이 느립니다.
    일러스트레이터도 어서 빨리 Apple Silicon용으로 제대로 써볼 수 있게되면 좋겠네요.

    2 votes

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  8. Can't input negative values in fields

    When trying to input a negative value (in leading, kerning, tracking, any transform, etc) or perform subtraction in an input field, the number either switches to a positive value or doesn't make a change and plays the system error sound. This is in the latest version of Illustrator on OS X 10.14.6

    2 votes

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  9. smart guides not working in clipping mask

    I have had this problem for probably the last 3 versions or more ... but generally, when I've masked a number of objects inside of a clipping mask, then double-click to edit the contents inside the clipping mask, smart guides no longer function. Or, more correctly, very occasionally they will, but generally not.

    I always update to the latest versions of Illustrator. Currently I'm using 25.2.1

    2 votes

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  10. "What's new" reminder will not stop appearing every time I start Illustrator.

    the 'see what's new' reminder in the upper right will not stop appearing every time I start Illustrator. Deleting preferences doesn't help. Clicking remind later is getting to be annoying.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  11. option key keps getting stuck randomly

    MacOS Catalina
    switching between tools via shortcuts,
    the option Key shouldn't be aktive when it's not pressed.
    The key sometimes act like its pressed when it's not.
    The option key keeps getting stuck. A hardware problem could already be ruled out, that the problem also exists on another keyboard. The problem also occurs in Photoshop. I work with a Wacom Cintiq Pro (latest driver).

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  12. Weird Facets in Gradient Fill

    Issue, rather than "Idea". Using a simple, gradient fill, in Illustrator CC 25.2.1, I'm getting these weird facets, rather than just a smooth transition. Anyone else have the same issue?

    2 votes

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  13. Can't place tiff file into Illustrator as a linked file

    In previous versions I could import tiff as linked files, now, when I try to do so, it shows the attached image.

    I have to open the tiff on illustrator and then copy and paste the content into my file, but is an embedded file, I want it as a link...

    2 votes

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  14. Saving file issues

    I am trying to save another file and I get this . The file is not opened by anyone other than myself, also, the folder name is the same and the file is not read only. I keep having this issue constantly!

    2 votes

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  15. How to stop .tmp$$$ when export .png file on Illustrator from Avast Anti-virus

    The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.

    1. Go to Avast Antivirus user interface.
    2. Select the protection tab.
    3. Select ransomware shied.
    4. Protected folder by Avast Ransomware shield will appear.
    5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER...\Pictures etc.)
    6. When you select, the message of the selected folder and "Stop Protection" button will appear.
    7. Click stop protection.

    after this procedure, you can export .png file or else and preview it as you please. Please try...

    2 votes

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  16. unable to use brush tool

    i am unable to use the brush tool every time i click on it

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  17. Path+stroke profile weirdness

    Plz examine the file. Two paths with different width profiles when reflected. Bottom one behaviour is good, top path behaves badly. Why would this be ?

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  18. Using Undo after accidental selecting text on path corrupts text and can’t be fixed with Undo

    Object on top of unlocked text on path.
    Sse lasso to select top object but also grab visually blocked text path by accident.
    Delete.
    Realize corrupted underneath text
    Ctrl+Z does NOT fix text.
    Please correct this ASAP

    2 votes

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  19. Background Save works but it thinks it's not working! v25.2.1

    I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.

    This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.

    2 votes

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  20. Dragging across visibility icons in Separations Preview panel doesn’t work

    You have to turn off each color individually in separation preview .
    With Photoshop you only need to click on a color. Hold down the mouse button and then pull it up or down to switch more colors on or off. So if you want to switch 10 colors off and on again, for example, you have to click the mouse a total of 20 times.
    With Photoshop you only need two clicks for this process.
    Why isn't this done at Illustrator?

    2 votes

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