Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1117 results found
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Saving AI file as .pdf results in blank
OS BigSur 11.3, AI 24.2.3
1 vote -
When exporting a file in pixels as JPG, the final image has 1 more pixel in width (out of nowhere)
Fix it please, this was a problem old versions had and I assumed the latest version would work fine...
1 vote -
Illustrator impossible d'enregistrer des fichiers sur un NAS Synology
Bonjour,
Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
En local aucun problème. Que faire s'il vous plaît ?
Mac Os Big Sur 11.1
NAS Synology
Illustrator 25.2.2 2021-
Capture d’écran 2021-04-21 à 09.40.47.png 352 KB -
Capture d’écran 2021-04-12 à 10.56.30.png 201 KB -
Capture d’écran 2021-04-20 à 16.22.47.png 257 KB -
Capture d’écran 2021-04-22 à 11.24.20.png 99 KB -
Capture d’écran 2021-04-20 à 08.58.38.png 113 KB -
Capture d’écran 2021-04-15 à 08.12.55.png 159 KB
1 vote -
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place lets me bring image in but then after resizing image it disappears
Windows 10 latest build, CC latest build, Illustrator latest build. Using File->Place with a .jpg brings the image in and allows me to place it in the workspace, but when I resize it and try to move it to the artboard the image disappears.
1 vote -
Grid Repeat becomes Non-Native Art after exiting and reopening the file .
Windows 10 OS and Latest version of Illustrator (April 19th, 2021).
I created a grid repeat of a object group. Then saved the file. Then closed the file. Upon reopening the file the grid repeat has become a non-native art object which I cannot edit.
The result was utter frustration.
1 vote -
Illustrator no deja guardar los archivos a la primera
Al guardar un archivo en otro formato, la opción queda bloqueada. Tengo que cerrar la ventana y volver a guardar y ahí se activa la opción de guardar en otro formato.
1 vote -
When saving AI as a PDF the text disappears
When I save the AI file as a PDF on IPad the words seem to change to squares
Why is that ?
Please resolve the issue1 vote -
jpeg書き出しが出来ない
illustrator(Beta) 25.3.2
MacBook Air M1 OS11.2.3ファイル>書き出し>書き出し形式で、jpeg書き出しを解像度300ppiで行おうとすると、その解像度では……と表示され書き出しが出来ない（150以下は書き出しが出来る）。
他のバージョンでは、解像度300ppiの設定で問題なく書き出しが出来ている1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました問題でございますが、社内での検証（ver.25.3.1/ MacBook Air M1）では再現ができませんでした。
こちらのトピックは対応終了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Preparing for Save takes longer than actually saving
I have noticed that now illustrator does a "preparing to save" function with a dialogue box and progress bar before saving in the background. The issue I am experiencing with this is that the "preparing to save" step takes significantly longer than I ever remember a simple save taking. As such my routine save reflex is causing a significant disruption to my workflow. The time this "preparing to save" dialogue takes is far too long and incredibly inconvenient. I have also uploaded the file I am working on so you can see if it is remarkably large or complicated, I…
1 vote -
Privilege Request
When I go to save my artwork it says I do not have enough privileges to save it and says the ID issue is -5000. How do I fix this?
1 vote -
Syncing to Drop Box
I am now having issues saving my illustrator files. When I try there is a notice that says "unknown error occurred."
I was told by customer service that Creative Suite now has issues with Drop Box and we have to save our files to "downloads".
This needs to be rectified. There has never been an issue with saving to my Drop Box before. Does Adobe plan to fixing issues?
Adobe and Drop Box need to figure out why this is happening.
Losing hours because can no longer save/duplicate.1 vote -
When a AI file is opened and the fill color of some entities is changed, Save command is not available
On Several Files, I open the file, change five entities simultaneously to have a different fill color, the "SAVE" command under File is not enabled and the filename does not show the asterisks.
Windows 10 Version 10.0.19041 Build 19041
Adobe Creative Cloud
Adobe Illustrator 25.1 (64 Bit)Steps:
1. Open File
2. Select 5 entities
3. Click on Fill Icon
4. Select new color for fill
5. Color is applied to the entities
6. Go to save file
7. SAVE command under FILE is not enabled.Expected Result:
File should be marked as modified and allow me to saveActual…
1 vote -
illustrator and PS is not sync with each other
When I tried to create a document and I have included an EPS file in photoshop. and after that, I modified the eps file it's not syncing with photoshop. it's asking for saving as in other locations.
1 vote -
There are standards that cannot be selected when saving PDF
I'm using Bigsur (not M1).
When I try to create a PDF in Illustrator 25.1, I can't select the latest standard.
You can save it to another Catalina Mac with the same version installed as usual (the bright UI is a normal image).1 vote -
Filename field no longer first in focus when saving
Mac OS 11.2.2
Illustrator 25.2This actually affects Pshop as well I've noticed. Used to be when I save a file (typically done from the keyboard) the save dialog appears I can start typing the filename I want to save, and the field is already in focus and placeholder text selected. Now I need to leave the keyboard to click into the field or tab several times to get the field in focus. More of an inconvenience than it sounds to be but my workflow is dependent on timeliness and leaving the keyboard this much adds up, especially when I've…
1 vote -
SVG export
Export Artboards as SVGs doesn't seem to work in the latest update (25.2.1). I often export svgs and pngs together from artboards and have never had a problem until this morning when using the updated app. It exports the pngs fine but doesn't export the svgs at all. I reverted my Illustrator back to 25.2 version and it works fine. I have a computer with windows 10 and have not experienced issues with this feature before.
1 vote -
No me permite guardar el archivo como pdf o imagen solo guarda como Ai
Al momento de querer guardar cualquier archivo en cualquier formato solo se forma un documento sin temporal .tmp ya he intentado generar un archivo nuevo y guardarlo desde ese y tampoco ha funcionado la versión que manejo es Adobe Illustrator 2021 25.0.1 simultaneamente tengo la versión 2018 y no me da problemas
1 vote -
リンクファイルが見つからない時、置換ファイル選択時フリーズ
windows10 20H2
Adobe Illustrator 2021リンクファイルが見つからない時、置換ファイル選択時、フリーズします。応対の程、よろしくお願い致します。
1 vote -
Automatic Backup Unchecks on Update
When updating illustrator, the users selection of "Automatically Save Recovery Data Every" will be unchecked regardless of users previous setting.
1 vote -
Black png
my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.
1 voteThe case was solved by reinstalling the app.
If the same thing happens to you — please share details below in comments.
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