Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1117 results found
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Black Showing Up in AI Preview
I'm working on macOS Big Sur 11.4
3.5 GHz 6-Core Intel Xeon E5
32 GB 1866 MHz DDR3
AMD FirePro D500 3 GBI'm creating packaging dielines, and the white areas on my dielines show up as black in the AI preview and in the Mac preview (the colors appear normal in Adobe Acrobat). The printer is printing the wrong version with the black in place of white, and I don't know how to fix the file for the printer. When Illustrator is open or when the file is open in Acrobat, the colors are fine. It's only in the…
1 vote -
illustrator crashes 25.3.1 when saving files
Illustrator crashes when saving to server or trying to open files from server. Iv had more success dragging files directly into illustrator from finder as opposed to using file>open. Also, having issues with illustrator saying that some files are locked when i try to open. using new iMac (24-inch, M1, 2021) version 11.4
1 vote -
Illustrator 2021 won't reopen files that are saved as and returns error - reboot necessary - iMac M1
I have the lastest 2021 version of Illustrator (25) on Apple's newest iMac M1
and Mac OS Big Sur 11.4I often save files as templates (option "save as") and I've noticed that:
- When I save a file as or
- Export a file under a certain format (even PDFs at times)Coming back to the original document isn't possible, upon opening, the following dialog box appears (see screen shot) and at that point, a reboot is necessary to make this possible.
My files are located on a NAS but I am not convinced the NAS is incriminated in…
1 vote -
saving files as pdf is glitching
Save –> use Artboard is locked
1 vote -
Illustrator auto added a level 1 layer to wrap all layers after saving as SVG.
- Windows 10.
- Adobe Illustrator 25.2.1.
- Save any .ai file that has multiple layers as SVG then open the saved SVG file with Illustrator .
- Expected: Keep the same layers as the ai file. Actual result:All layers were wrapped by a new layer automatically.
1 vote -
別名保存でファイル名入力時に特定のキーコンビネーションで見えない特殊文字が挿入されCC同期エラー
MacOS BigSur11.4 / Illustrator2021 v25.2.3
Illustrator別名保存でファイル名入力時に、
意図せず[control]+[option]が押されることで、
表示できない特殊文字が入り、CC同期でエラーになる
上記コンビネーションで、文字が入力されないようにしてほしい。1 vote -
Exportation of Devanagari in SVG
There is an annoying bug in the export or save as... SVG, when the artwork contains devanagari script.
I attach to this post 3 screenshots of a very simple artwork made of 1 background picture and 2 texts, one in Hindi, the other one in French. The fonts used are the beautiful Adobe Devanagari fonts (bold and bold-italic).
I have used either save as... or export as... and reopened them in Illustrator, with different results, then made a copy of my screen..
If you open the 3 files for example in Photoshop, you will see that they are all different!!!…1 vote -
Export for Screen; Advanced settings; Include ICC profile checkbox doesn't work
When I choose Export for Screen... Gear icon (Advanced Settings for exported filetypes... JPG 100... uncheck "Embed ICC profile"... Save Settings; The ICC profile is still embedded upon export, and when I open the settings dialog again, the box has rechecked itself.
This feature works correctly in the legacy "Save for web" tool.
Please fix!1 vote -
Open dialog box Dimmed items that open
When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.
1 vote -
shadowing of spot-overprinting-die-line in 4 color work after saving as PDF from Illustrator
Customers Illustrator 2021, 4 color work has a spot color die overprinting. When saving PDF with all layers the die-line cast what looks like a burn area of die.
Laura-
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB -
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB
1 vote -
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Illustrator crashes, hitting enter when importing a file
When choosing a file to import and you hit the enter button on the keyboard the whole app crashes ... impossible to do anything it just freezes and makes my whole Mac mini M1 freeze!!!!!
And if you have an other adobe app open this one will freeze too!
Please fix this, it's huge problem
1 vote -
Bug with text with DXF exported from Illustrator
With the new update 25.2.3 I have problems exporting DXF files from Illustrator.
Each time I do it the texts change of size to a very, very small one.
I export graphics to use them in Automatized Cut Machines but the texts do not appear in the right size. I had to keep and old version of illustrator 25.0 in order to be able to still use those machines.
What can I do?
1 vote -
SVG Export - Compound Paths Cause Performance Issues & Unexpected Results
Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.
There are 2 artboards and asset exports defined in the file.
They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.
I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:
Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
Test 2 | 1000 paths | Grouped:…1 vote -
Export as SVG should respect all-caps style on text
Text in Illustrator file set with All-Caps style. When export as SVG, the style is lost. Either the style should be preserved, or, during export, the case should be hard-coded into the text (e.g. "Hello" styled as all-caps becomes "HELLO").
1 vote -
Illustrator ends up overwriting the file I opened incorrectly, causing huge damage
It had a file (unsaved) from a client open in the application, you need to open another file from another client, with a huge amount of material already approved in it. Illustrator not only did not open the file, but saved what was open in its place!
1 vote -
When saving as PDF, downsampling does not function for images that are part of a transparency mask
Windows 10 - Illustrator CC Desktop
How to create issue:
Place a linked image. Use linked image with another object to create a transparency mask. Save as PDF. Adjust downsampling options. View created PDF with a PDF viewer and see that the image did not get downsampled. Also, look at file size of created PDF.
Release the transparency mask and resave with all other variables identical to other saved file. Open the file in a PDF viewer and see that it is properly downsampled. Also, look at file size and see that it is smaller than the other created PDF.
1 vote -
Beim Öffnen einer PDF werden Textzeilen in Pfade umgewandelt
Meistens wenn ich eine PDF-Datei in Illustrator öffne, gibt es die Meldung, dass die Schrift in einen Pfad geändert wird. Jetzt habe ich herausgefunden, dass der Grund dafür ein Fehler mit Ligaturen ist. Wenn Ligaturen wie fl oder fi verwendet werden, kommt diese Meldung.
Es scheint, dass Illustrator die speziellen Glyphen nicht erkennen kann. Wenn keine Ligaturen in der PDF-Datei vorkommen, öffnet Illustrator diese problemlos und der Text ist editierbar.Wolfgang J. Kremer
Mac Pro 5.1, OSX 10.14, Creative Cloud1 vote -
勝手にファイルが保存されてしまう
Adobe Illustrator 2020の一部のaiデータで保存する前にファイルと閉じようとすると、勝手に保存されてしまいます。環境設定の自動保存はすべてチェックを入れて外して適用したのですが変わりません。
ファイルはクラウドドキュメントではなく、NASに配置しているファイルです。しかも発生するときは何度か再起動すると発生しなくなりますので、バグではないかと考えています。
1 vote -
Element appears in Illustrator
MacOS Mojave - versão 10.14.6
Illustrator 2021 - 25.2.3
We received a customer’s file in PDF. We always work the file in Illustrator.
In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.1 vote -
Problems when saving first time after update
Hello everyone,
After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.
1 vote
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