Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1117 results found
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Illustrator crashes when I copy/cut images with Pantones.
When I copy or cut an image in my document, my illustrator v24 crashes for some minutes.
1 vote -
File png export error
Cannot export the file in png
6 votes -
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough.
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough. I am working with letter and A4 formats, it is not convenient to enlarge my artboards every-time I export.
4 votes -
Replacing file doesn’t work
When I edit the file, then choose to replace the original one, the previous one hasn't been successfully replaced. When I open it, it still the last version.
1 vote -
Hyperlink lost if Export to SVG
If I create a shape and attach a hyperlink to it using Attributes, then use File > Export > Export As > SVG, the link no longer exists. If the file is opened using a browser there is no link and the code doesn’t contain the link. If I use File > Save As > SVG the link remains, however, using ‘Export As’ optimizes the SVG for the web, so I should use this option. Why is using ‘Export As’ removing the hyperlink? I have just started using AI - am I doing something wrong or is this a bug?…
3 votes -
File deletes off NTFS file server
At work we use Macs running macOS 10.15.3 and Illustrator CC 2020 (24.0.3) with working files stored on a SMB (NTFS) share volume.
If we open an Illustrator file though macOS Finder window and then work on it and save the file, if the Finder window is still open it will delete the file and give an error. In order not to lose the work we have to save as with a different name. This only happens when the Finder window is still open showing the file we are working on, if the window is closed then this is not…
1 vote -
Illustrator randomly "Saves as..." (Bug)
As the subject line says... This behavior started only recently, occurring a couple of times a day. There is the phrase "Saving" followed by the file name which appears in shadowed Myriad type behind the save dialog. I have attached a screenshot along with my system info. Very weird and a touch unsettling. Thank you.
1 vote -
Image embed option in SVG options does not work
Environment:
OS: Windows 10 Home
Illustrator Version 23.0.3 (64 bit)Recreating the bug:
1. Create some Illustrator artwork with a linked image (.jpg, .png, etc).
2. Export an SVG through File > Export > Export As...
3. Select the Image > Embed option.The resulting SVG does not contain the image. This was an issue introduced with Illustrator 2019, the 2018 version worked fine. Right now I'm embedding the image into the AI file itself as a workaround and then exporting it using the same method since that embeds the image into the SVG, but it would be nice if…
5 votes -
Unit issue with DXF exported from Illustrator
Hello,
Units are not correct when exporting DXF files from Illustrator CC.A 100 mm diameter circle exported from illustrator CC (22.0.1) is opened in Creo Parametric 4.0 (M070) and measures 2540 mm.
My CC options are in millimeters
$INSUNITS in DXF file should be defined to 4 = Millimeters
Actually it is exported with 1 and this is incorrect.Changing $INSUNITS from 1 to 4 in Notepad is not a sustainable solution !
Default drawing units for AutoCAD DesignCenter blocks:
https://www.autodesk.com/techpubs/autocad/acad2000/dxf/header_section_group_codes_dxf_02.htmThanks you for tanking in consideration this problematic.
Best regards
Nicolas Bourgeois
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04 - DXF system variables.jpg 75 KB -
04 - import DXF in Creo Parametric 4 M070.jpg 136 KB -
03 - export dxf options.jpg 58 KB -
02 - 100 mm circle.jpg 42 KB -
01 - Adobe Illustrator version and units.jpg 221 KB -
04 - import DXF in Creo Parametric 4 M070.jpg 136 KB -
03 - export dxf options.jpg 58 KB -
02 - 100 mm circle.jpg 42 KB -
01 - Adobe Illustrator version and units.jpg 221 KB -
dxf-explain 2.PNG 105 KB -
dxf-explain.PNG 88 KB -
testfile 100x100 sw to AI to Edrawings.PNG 53 KB -
testfile 100x100 sw to AI.dxf 37 KB -
import dxf window.PNG 21 KB
15 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedbacks.
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image issue
while copying a file from xd to illustrator, the image repeats itself within the shape.
1 vote -
Attempting to Save an Illustrator File causes Mac to Restart.
This has happened almost every time I have tried to save a large Illustrator file. It is pretty much a lottery as to if the file will save or if I have to start again or recover what I have lost. I don't know what is the cause or how to fix it.
1 vote -
AI 24.0.1 image embed
I'm using Illustrator 24.0.1 on Mac. When saving Illustrator file even with Include Linked Files box checked, linked files are automatically embedded.
Please fix as this is a big issue especially with replacing updated images. Instead of updating automatically, each file has to be replaced again.
1 vote -
New update (v24.0) save for web issue illustrator not responding while exporting
I can't export any file for web
illustrator crash and not responding while saving for web2 votes -
Unknown error when re-linking image
When I re-link an image I get a message saying "An unknown error has occurred."
I am adding this to the growing list of problems since upgrading to 2019.3 votes -
1 vote
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Unreliable EPS export from CC 2020
If I export a multilayered Illustrator file as an EPS from CC 2020, layers are not saved with the correct ones activated when the EPS is opened in Illustrator once again.
When I complete the same task in CC 2019 the layers are saved correctly.
This means that CC 2020 is not usable in its current state as a reliable production tool for generate EPS files.
MacOS 10.15.2
iMac Retina 5K, 27-inch, 20191 vote -
Save artboards as individual files - File name bug
When I try to save an .ai and check "Save each artboard as a seperate file"
Illy should create each file with my chosen file name, plus appended with the name of each artboard.
Except sometimes it fails to append the correct artboard name. I always rename my artboards, and sometimes it just adds the default dartboard name.I'm on:
2017 iMac
macOS Catalina 10.15.2 (19C57)and,
Illustrator 24.0.3
1 vote -
wasatch soft rip
wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.
1 vote -
Cannot save document when title is blank
In version 24.0.2 when creating a document with no title you are unable to save.
1 vote -
Illustrator only showing one of 3 previously opened docs after crash and no tmp-files - total loss of many hours of work.
Well, well well. So Illustrator crashed (stupid me did believe adobe saying it was more stable after the update some days ago) and after killing via task manager and re-opening it only did show one of the three opened documents. Unfortunately it was only one file I needed to copy and paste an element from and it was not important.
The file I was working on originated in an One Drive folder. Maybe there´s the issue. There should have been any temp-file somewhere, though.
Autosave is on and saving every 2 minutes, default.
Not in the users files nor in…1 vote
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