Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1124 results found
-
Share for a review can't update
When I try to update the file In Illustrator so the last changes are applied I get this message: there was an error updating the artefact. It happens occasionally but when I try second time to update mostly it works. This is the first link I cannot update for a review, I have at least 10 other jobs I share with 20 other people and they all work.
1 vote -
Opening the already opened illustrator file leads to loss of work.
When I am working on the file (example file1.ai) and if I go to explorer and open the same file1.ai again, I m losing all the work I did on the already opened file and it opens the file fresh again.
1 vote -
impossible d'effectuer l'opération en raison d'une erreur indéterminée. [!now]
Bonjour. erreur se produisant à l'enregistrement. erreurs se répétant depuis 15 jours sur différents fichiers et sur différents comptes Ai de la société. Adobe Illustrator 27.8.1 64-bit sous Windows
1 vote -
File get corrupted after save
Description:
I was working on the attached file, I saved without any issue and close Illustrator but when I tried to open the file again I get an error informing that "The file was only partially read", when the file is opened all the elements outside the artboards are not shown, and the artboards are not editableIllustrator ver. 27.9
O.S: Windows 11Steps to reproduce:
1. Open the attached file
2. Click on the open buttonExpected result: The file is opened with all the original elements available
Actual result: The file only contains the artboards and these are…1 vote -
バグ
オブジェクト内の3d効果を押したところ、イラレが長時間動かなくなりました。一日経ってもそのままだった為しようがなくアプリを終了させたところ、完成していたファイルが消えていました。
1 vote -
AIC Autosave Automatically Disabled Itself
AIC files autosave in Illustrator 28.7.1 for Mac Desktop is not working half the time. Some files it autosaves and others (usually the very large ones) don't. This hasn't been an issue before the latest release that I can see.
If autosave isn't working a prompt letting me know would be great. Also, a repeating prompt if I haven't saved in a while would be an added bonus.
1 vote -
Fail to export. Transparency: Other options?
Illustrator fails to export artwork correctly when "Other Options" showing under Opacity in Appearance palette. This artwork was created via legacy 3d extrude. It was also 'pathfindered' and 'eyedroppered,' the latter with Appearance checked.
Attaching screenshots showing state of palettes and result in legacy Save for Web dialog. Same result in Export for Screens. Also attaching source file.
1 vote -
別名で保存を押しても反応がない
別名で保存を押しても反応がない。
複製を保存しかできない。1 vote -
Exporting svg file with preserve editing capabilities checked issue
I have a doc with multiple artboards. when I export the SVG file, I select the individual artboard and export like usual, but recently it's been exporting the entire doc, with all the other artboards as well. even previewing doesn't show all of the boards, I can only tell when I open the SVG file back up or look at the file size.
1 vote -
SVG export Illustrator 27.6.1 and 27.7 not created
Bonjour,
Dans les versions 27.6.1 et 27.7 sur PC Windows 10, quand j'exporte mon fichier en utilisant Fichier>Exporter pour les écrans, je n'ai aucun fichier SVG créé. Rien.
J'ai réinstallé la version 27.5 et çà marche.
Cordialement.
Hello,
In versions 27.6.1 and 27.7 on Windows 10 PC, when I export my file using File>Export for screens, I have no SVG file created. Nothing.
I reinstalled version 27.5 and it works.
Best regards.
1 vote -
Save Each Artboard to a Separate File - thumbnails are incorrect.
When using the option during Save to save each artboard to its own file, the thumbnails for each of the individual files shows all the artboards instead of the the artboard being saved.
Details of your operating system:
Windows 11, Nvidia RTX A2000 12gb GPU, i7-12700 CPU, 64G memoryThe version of Adobe Illustrator (desktop):
27.7The steps you were taking when you experienced the issues:
Save a multiple artboard file using the option discussed above.Your expected result and the actual result:
Each file should have a thumbnail of only it's respective artboard instead of all artboards together, which…1 vote -
1 vote
-
AI 2023 no longer saving older as CS6 files that get recognized by other programs
Illustrator 2023 version 27.6.1 no longer saves a file as CS6 that works with RD Works, a program used for laser cutting and engraving. I know it is due to Illustrator 2023. When I imported a previous project created in Illustrator 2022 and saved it as a CS6 file, they imported perfectly into RD Works without any problems. RD Works has never been updated on my computer for three years. Attached is a CS6 that opens properly in Illustrator yet is not seen by RD Works.
I may have to uninstall Illustrator 2023 and go to an older version to…1 vote -
SVG keywords do not save
When i add keywords in bridge but edit the SVG in illustrator the keywords will not remain after i save the document.
1 vote -
Can't import complex file into new layout - Unknown error
Hello, we can't import complex file inside Illustrator since we switched to Mac Studio M1. Is there any incompatibility with the hardware ? The same setup (OS + AI version) works on Intel based Macs.
Setup : Mac os Ventura 13.4 - Mac Studio Apple M1 Max - Illustrator 27.6 (doesn't work on older version either)
1 vote -
Old files quirks - SAVING and more
I have occasionally had problems with files not saving.
Today I have a specific example in case some dev people want to look at if: https://stock.adobe.com/579753145
The document seems to be plain eps (or maybe oldest Illustrator version ever).
When I open it in illustrator to just look at it, 27.5 on windows occasionally seems to keep some filehandle open (so I cannot make a change and "save as")
If that does not happen,, and I try to save, I get the "save as" dialogue, but in the end the file does not change. In detail: the documentAfterSave event is…1 vote -
Exporting Artboards
When I try exporting an artboard lets say as a PNG and put in that specific artboard, the preview comes up as the wrong artboard, it is usually the first one. This has been going on for a while and I have just come to the realization that it is a bug because I cancel the export and then try again and it works.
1 vote -
Cannot save data to cloud after folder creation
MacbookPro M1 /Ventura13.0
Illustrator 27.5Reproduction procedure
1. Create a new folder when saving data to the cloud (in this case, the folder name is "素材" in Japanese)
2. I tried to save the file to the cloud as is, but it was not saved. I tried several times, but could not save the file.
3. It was possible to save the file locally. After saving locally, it was also possible to save the file to the cloud in the "素材" folder.It would be great if the folder could be created and then saved as is.
以下、同文を日本語で。
再現手順
1.クラウドにデータを保存する際、新しいフォルダを作成する（ここではフォルダ名を日本語で「素材」としました）…1 vote -
1 vote
-
Can't save changes
The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on
1 vote
.png){kind=link}
- Don't see your idea?