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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Illustrator freezes when runs in a loop for 500 times. So inside loop only I am adding the document, saving to the disk and close the docume

    Illustrator freezes when runs in a loop for 500 times. So inside loop only I am adding the document, saving to the disk and close the document

    Here is the code

    for(var i=0;i<500;i++){

    var doc = app.documents.add();
    
    doc.saveAs(File(&#39;~/Desktop/Test&#39;+(i+1)))
    doc.close();
    }

    Run, this code and you will never able to create 500 documents. I use automation a lot and in one go I have to loop over 1000 documents that have graphics inside it. BUt here in sample cript I am not doing nothing just crating 500 documents without any graphics, still Illustrator frezees.

    I have attached the screenshots for memory…

    1 vote
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  2. illustrator freezing with simple pdf file

    I've attached a simple pdf file created in R using ggplot2 graphics library, when you try to work with this file in illustrator it freezes. It takes seconds just to move the picture even on a 48 cores PC with 120 GB of memory.

    1 vote
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  3. laggy after placing linked files

    When I place a JPG in my file (linked, not embedded), my Illustrator file becomes laggy. It lags when I pan across the file or zoom in and out and takes longer than usual to save the file. I've noticed this as a problem since the latest update of Illustrator.

    System specs:
    Mojave 10.14.5
    imac (retina 5k, 27-inch, 2017)
    3.8 GHz Intel Core i5
    64 GB 2400 Mhz DDR4 Ram
    Radeon Pro 580 8GB graphics card

    2nd monitor is an older 4k imac

    running Illustrator 23.0.4

    1 vote
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  4. Moving artwork generates copies along its path

    After spending hours on a logo design, I selected all of the art, resized it to fit the canvas, and then moved it over a few spaces to the right. When moving the artwork to the right, illustrator began to generate copies of the art every time I tapped the right arrow key. This mass copying then made the application crash. I am able to open the file but my layers now have hundreds of sublayers in each of them!

    I have used illustrator for years and never seen this before.

    I am running on Windows 10

    Intel(R) Core(TM) i7-4770…

    1 vote
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  5. Corner Radius / Scaling instead of select and drag

    In previous versions of Illustrator dating back 30 years, I used to be able to group-select entire object, option-select an anchor point, and reposition the selected object by dragging it to a new place.
    Now it has become hit-and-miss, usually I end up accidently radiusing corners or resizing the item, and having to undo and try again, often several times.

    1 vote
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  6. Illustrator 2019 inoperable after Windows 7 update

    Windows 7, CC 2019, 64-bit PC:

    Since latest Windows 7 update, Illustrator opens but none of the tools work, and the pull-downs roll back up before I can select one. Coworker with Illustrator 2017 has the same problem. Photoshop and Acrobat work.

    Also, after the second-to-last Windows 7 update, we can no longer print a second PDF after making the first one, from any program (Illustrator, InDesign, AutoCAD...). We still have this problem too.

    1 vote
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  7. Completely wrong displayed information

    Illustrator is displaying offset clipping masks, will Not display Objects properly or at all as if they are entirely transparent with every setting I can find that says it shouldn't be.

    1 vote
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  8. Illustrator 2019 23.0.4 suffering from (memory) problems

    Illustrator is very unstable. Sometimes it starts with all menus grayed out - need to force quit. It complains about memory when working on very simple documents. Hangs the complete Mac - needs hard restart.
    Lots of issues, not always reproductable, without error messages - seems quite fundamental.

    1 vote
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  9. flickering black rectangle

    when I move the cursor a black rectangle appears flickering alongside it. Its very confusing and off-putting. this happens with most but not all tools.
    Is this something simple that i don't know about or is this something wrong? I have tried closing Illustrator and re-opening but it is still happening. not noticed it before.

    1 vote
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  10. Long delay before PDF dialog when large images present

    It seems that when there are any large linked images present, Illustrator locks up for several seconds or more before the Save Adobe PDF dialog appears. Often the delay is long enough that I end up switching to another task while I wait.

    This never used to happen in previous versions — I believe the problem started with an update in late 2018 or early 2019. Based on the delay before the dialog appears, it seems like Illustrator might be refreshing/re-reading the images in the background, because the delay seems to increase with more/larger images.

    All my working files are saved…

    1 vote
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  11. Issues running Illustrator 23.0.4 and OS Mojave 10.14.5 on a Mac


    1. Every time I move the cursor, instead of moving it it acts as if I had clicked and dragged, selecting an imaginary area. 

    2. When I try to select an item, the cursor will not do it, so I click twice, then three times, and then - it finally selects, and sometimes catches up with a delay, clicking the second and third time and mucking the selection.
      I have reinstalled illustrator and went to the apple store to reinstall the OS, with no resolution.
      The system runs ok with other applications, shows issues with Photoshop as well and is slows when…
    1 vote
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  12. Improve Large Complex File Handling

    Performance with large files is sluggish & frequently enters the "Not Responding" state. This wastes my time & causes frustration. Files with this behavior include those with many linked or embedded images or complex vector graphics such as expanded brush strokes. However, I cannot find an explanation for this slowness. During these periods, my total RAM usage does not go above 40% & CPU usage does not go above 20%. GPU usage spikes to 100% occasionally but quickly returns to near 0% so this does not seem to be the cause. Opening & saving files takes a very long time…

    1 vote
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  13. touchbar

    colors behavier on touchbar mac powerbook pro doesn´t work.
    i change the color sliders, but don´t get any color.

    1 vote
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  14. Illustrator have weird display problem halfway during my work.

    I've recording down what had happen to my AI recently. I have no idea why this happen, and i don't know the keyword to search for an answer to solve this problem so I decided to post it here. This had happen a lot recently almost everyday and at least happen twice or thrice a day. This had already happen for at least one or two weeks. And the properties panel also is unviewable because everything is squishing together, unviewable and unuseable. (for the properties panel unviewable problem, I didn't get the chance to took a picture before Ai crashed.)…

    1 vote
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  15. 1 vote
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  16. ILLUSTRATOR 2019 IS NOT WORKING!!! I CANT WORK!!!!

    WTF!!! updated system, creative cloud... ALL!!! and I can't work on illustrator!!! PLUS HOW MANY ILLUSTRATOR ARE FCKING being installed???? I have THREE in my dock!!!

    1 vote
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  17. Direct Selection tool not working correctly after image trace

    After using the image trace tool and selecting either high or low fidelity, sometimes the direct selection tool stops working correctly. Although you can still use it, it doesn't highlight the points when you actually click on an object. Once you create a new project it works but it stays broken in the old project forever.

    1 vote
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  18. Batch in Actions strips the action's effects and results in no file preview

    If I manually start an action for a file, I have a preview for the resulting re-saved file and it has been altered properly based upon my action steps. But, if I batch files with the action, no preview is generated and my file has not taken on any of the the changes the action gives it. Maybe I'm doing something wrong, but I think there's a huge bug with this function.

    1 vote
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  19. Links Delay

    iMac, Mojave 10.14, Illustrator 23.0.3

    When I select any link whether it be on the artboard or on the links panel, it has a slight delay. Not sure when exactly this changed but it wasnt always like this, i was able to relink one right after another with zero delay and now im not able to do that. I have 2 Examples.


    1. When I select a link file from the artboard, it takes about 2-3 seconds before its shown selected on the links panel. This is a problem because if i try to Relink within those 2-3 seconds, it wont…

    1 vote
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  20. Image Trace Creates a white border after trace

    High fidelity image trace in Illustrator 2019 for Mac will add a white border and round the corners. This doesn't seem to be an issue with the PC version of Illustrator (at least for the white border, it will still round the corners).

    1 vote
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