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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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696 results found

  1. I'm tired. Tools occasionally don’t work, artboards don’t get edited, links don’t hold.

    My illustrator since I downloaded it has been very bad, at the moment it is buggy and does not let me edit the artboards, I even had to restart my PC. The bug happens with all the tools and just with the passing of the hours it fixes itself, but I'm tired. I can't even add images or screenshots because it doesn't leave me when it's in that state, it's not my computer, it's a very good computer and I can't say it's because I'm doing something wrong. Simply out of nowhere some tool does not work or the application…

    1 vote

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  2. 颜色选项滑块不能随着鼠标一起移动

    28.5
    如视频,调整颜色时,滑块不能和鼠标同步移动。

    2 votes

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  3. Baisse de performance au bout d'un certain temps

    MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
    Illustrator 28.5

    Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.

    La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application

    1 vote

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  4. GPUパフォーマンスが設定できない

    Windows11 Intel Core i7を使っています。
    突然アニメーションズームができなくなってしまいました。

    ・イラレを一度終了し、再度立ち上げる
    ・PCの電源を一度落とし再度立ち上げる
    ・イラレ最新版(2024)をインストールする
    ・環境設定のパフォーマンスを設定する(そもそも「互換性のあるGPUは使えません」と出てきてクリックができなかった)
    ・NIVIDIA GPU最新版をダウンロードする(552.22)
    ・イラレを一度すべてアンインストールし、インストールしなおす
    ・Adobe Bridgeのカラー設定を同期する設定にし直す

    等、検索で出たすべてのことを行ったのですがそれでも解決しません。いったいどうすればいいですか

    1 vote

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  5. AI & C4D launched together make Mac Sonoma freeze

    Whenever AI 28.4.1 and Cinema 4D 2024.3.2 are open at the same time MacOS freezes and reboots. Has happened at least a dozen times. Apple M2 Max Sonoma 14.4.1.

    1 vote

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  6. flickering zoom in / zoom out

    Illustrator is making heavy flickering while zoom in/zoom out. I have 4090GPU but performance is terrible.

    2 votes

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  7. Take long time when create new file / open file / save file on local

    I'm using macbook m2, I just downloaded Ps and Ai from Adobe Creative Cloud. Ps is normal but Ai always loading (about 3mins) when I create new file, open file and save file. Please help me fix it.

    1 vote

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  8. Massive Lag Issue

    Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.

    This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or…

    6 votes

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  9. Illustrator 2024 keeps crashing, no crash report, no recovery files

    I've been using Illustrator on my desktop since 2019, I haven't changed anything on my setup in terms of hardware or software. Illustrator was working perfectly fine up until lately (within the last 2 months). I've worked on large files and multiple files with heavy memory loads perfectly fine. But now, I can barely have two Illustrator documents open without it crashing. A crash report doesn't pop up and it doesn't save my recovery files even though I have that function enabled. I have one document open right now, it only has two photos and a shape with a gradient,…

    1 vote

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  10. Libraries are responding super slowly

    Interacting with the libraries panel is SUPER slow.
    Right clicking on an item takes ~ 15 seconds for the menu to show up.
    Selecting something from the menu takes just as long to work.
    "adding to library" take 10-15 seconds.
    moving/organizing the items in the library takes 10-15 seconds

    While waiting, I can still use the drawing window/artboards no problem.
    This started happening last week. (approx feb 26 2024)

    1 vote

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  11. Illustrator freezing, crashing and lagging. Every time I use it!

    I've been having this problem for at least a month or so, but recently it has gotten way worse! Every time I use Illustrator, no matter the file type/size/specs, it would freeze randomly. I cant press anything, I can't save. The only way out is the force quit. This was my "manageable" problem since the files usually were recovered. However, note it is getting way worse. It is freezing multiple times a session and even crashing now. It says it cannot save due to errors or just full on crashes mid save. I am also now even having launch problems!

    1 vote

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  12. Application Memory Spiking

    MacBook Pro, Apple M2 Pro, 16GB, macOS Sonoma 14.2.1 (23C71)
    Illustrator V 28.3

    Product is crashing and RAM usage is sky-rocketing to 300GB+, have to wait for the system to recover before making further actions in program.
    Periodically occurs when 3D objects are populating the artboard but unclear whether this is linked or not.

    1 vote

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  13. Apple M1 macOS Sonoma 14.3.1 - Terriblement lent !!! 😪😡

    Depuis que j'ai fait la MÀJ de Ventura (macOS 13.x) vers Sonoma (14.x), le logiciel Illustration est terriblement lent, ça me fait perdre un temps fou! Mon document est simple et léger (102 ko). Lorsque je déplace mes éléments ou même que je fasse une recherche dans (Menu > Aide).

    • Illustrator : 28.2
    • Puce : Apple M1 Pro
    • Mémoire : 16 Go
    • macOS : 14.3.1 (23D60)
    1 vote

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  14. Animated Zoom not working properly - Blurry graphics when zooming or panning

    I use animated zoom a lot, usually through the shortcut CMD+Space+Drag Mouse Left/Right.

    I've been getting this bug of Blurry graphics for a couple of days, and it's really annoying. My current workaround is using Tab after image turns blurry, so the graphics "refresh" to its sharp state.

    4 votes

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  15. Lag on cursor and selections "sticking" to the cursor

    There is a lag on all selections in Illustrator 28.2. When I select any item I literally have to wait 2-3 seconds before I can move my cursor, else the selection "sticks" to my cursor and moves with it until I click again to drop it and then I have to ⌘Z to send the selection back to it's intended location so I can make the changes I need to make. SUPER FRUSTRATING.

    I have a new Macbook Pro with loads of RAM and never had this issue until the latest Illustrator update.

    Thank goodness I have Affinity Designer installed,…

    1 vote

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  16. Illustrator Freeze completely and I have to restart the app

    Illustrator Freeze completely and I have to restart the app. It has happened 3 times only this week already. In the dock the app doesnt say its unresponsive. I am not able to move any of my objects and cant click on anything cause all panels disappeared. I only saw my artboard with graphics but couldnt do anything.

    1 vote

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  17. フリーズ

    操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。

    1 vote

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  18. Illustrator 23 and 24 Lags and Crashes

    My entire department has been having issues with Illustrator recently. Will work fine for an hour or two, but then slows to a crawl, takes ages to save, and eventually crashes.

    We have issues opening files as well.

    we have:
    uninstalled, reinstalled
    reset our preferences
    Updated drivers
    and
    tried ctrl + alt +shft open to save a safe version.

    nothing has worked. we can't even go back to previous versions because now we get the same issue with them.

    Working on: Lenovo Thinkpad with Win10, Intel i9 processor, NVIDIA Quadro RTX4k and 64GB RAM

    ADB-32786460-L2Z6
    CRM:06414000006108

    1 vote

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  19. Keeps on shutting down, and crashing

    New iPad and opening my art on illustrator and it crashes after a minute.

    1 vote

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  20. A general un-usability

    I use a Mac desktop. Illustrator 28.1. There is a lot going wrong for me when using Illustrator lately. Overall it crashes itself like crazy as well as makes other apps on my computer not work when running it. It won't open sometimes, won't respond when in illustrator. Won't let me access the tool panel, so I have to force quit and re-open my not saved file. There are artifacts that will randomly show up in my art board. It's acting as if Illustrator is taking up way more memory than usual. I have been just having to force quit…

    1 vote

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