Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
943 results found
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Add Select > Same / Object in right-click menu
Could you please add the Same / Object drop-downs to the Select section of the right-click menu?
2 votes -
Artboard units do not follow what is set in preferences (v 24.0.3)
Set units to be in inches, but Paragraphs palette shows fields in points.
2 votesThe issue is no longer happening in the latest versions. If something similar happens for you — please comment of log a new bug report.
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Distorted landing page of illustrator on my older Macbook Pro 2017
The tiles are all over teh place after the latest update [24.1].
1 vote -
report a bug
Mac OSX 10.15.3, on a MacBook Air
I have 2 screens. Built in and Cinema Display (It's stacked above).
When Illustrator is expanded to full screen on the Cinema Display, the fx button doesn't show it's menu option. If the application window is less than the full height of the screen, it shows up. Note: My Appearance panel was at the bottom of the screen, so the fx button is at the bottom of the display.1 vote -
"In App" tutorials not actually In App
When I click on these tutorials, nothing happens. When I called the help, they said there are only tutorials online.
Why does this screen say "In App Tutorials" if there are only videos online? I'd assume that I could click on a tutorial option and it would walk me through the tutorial, similar to mail merge wizard. Or it would show pop up balloons with instructions on what to do, then I would do it.
3 votes -
Illustrator 24.0.1 lags...
Copy and paste will freeze and take about 5-10sec before i can do anything after copying even on simple files. I have tried every different performance setting combinations. Its really like adobe is just letting more and more problems every time there is a new version released...
1 vote -
Character Panel Typing Font Names Manually Issue
When trying to type certain font names manually in the first field the placement of the letters jumps to the wrong spot.
When I type "Arial Bold", "Arial Regular", or "Cooper Black" the cursor or text placement seems to fail and not type the text in order from left to right. I saw one other post here with a similar issue but it could not be reproduced. This is the first time I have seen this so far on the new Illustrator CC 2020. After typing the "o" in "Arial Bold" the letters end up typing to the left of…
2 votesHi All,
Apologies for the inconvieniecne caused to you due to this issue but we are not able to reproduce the issue at our end.
To nail down the issue further we would like the following information from your end :
1) Setting in the font search dialog – (“Search Entire Font Name” or “Search first name only”)
It would be really helpful if you could provide a short video having steps to reproduce the issue.Share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Reporting error on translation to Spanish
I want to report a translation error (Spanish version) in the last version of AI that I've installed.I cannot find where to report it in the web, through a form or similar, so I decided to publish it here. I will write it in Spanish because is related to the Spanish version.
Cuando intento aplicar un nuevo efecto "transformar" a un objeto que ya tiene ese efecto aplicado, me avisa que:
"Esto se aplicará a otra instancia de este efecto.
Para editar el efecto actual, haga doble clic en el nombre del panel Aspecto."
El panel en cuestión, no se…
1 vote -
Giant Font Menu in Secondary Monitor
Using an external/secondary monitor off of a Surface Pro 6. The Font Menu is so big it's unusable. Works fine on the main display, but gets like this on the second monitor.
4 votes -
Help link
The link to help and tutorials does not work. I get a message saying that I need to be connected to the internet.
3 votes -
Scrolling or zooming causes deselection of objects
Steps to reproduce:
1. draw a rectangle
2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
3. Move the mousewheel to pan (or zoom) a small distance.
4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.Panning or zooming should NOT affect the selections that the user has made.
1 vote -
Comment "S" - Command "W"
If you want to quickly save and close a document using the shortcut keys (command-s) and (command-w), illustrator will save the file but will not close it! And if you then use the shortcut key for closing (command-w) then illustrator closes other open files! WTF?
2 votes -
Menu Bars dont hold. keep disappearing
Hi,
This is relaly frustrating. The Menu bars (all of them) keep disappearing when I click on them. By disappearing, I mean as if someone is pressing escape key. I cant select anything in the drop down, or have to move my mouse super quickly before the menu disappears :(Also, the keyboard shortcuts don't work. please help!
7 votes -
application frame glitch?
- macOS Catalina 10.15, Illustrator 23.1.1
this has happened twice since updating. each time has been random and in the middle of working as usual.
suddenly, i will try to click on a panel, but nothing happens (none will open/expand unless moved from the bar to a separate panel). also when selecting a different document tab, the file name switches, but window stays the same. until you turn off the application frame. but if you do that, then when turning the frame back on, it's blank - no windows, tabs, panels, toolbars, etc. and wont let you turn anything else on…
3 votes -
Save dialog box not showing on 24.1
At Saving a document for a first time, it only appear the window box with nothing on it. Until I change of Desktop, everything appear in the dialog box, then I can go back to the Illustrator desktop, put a name to the file and save without more issues. I've downgraded to previous release (24.0.3) and everything works fine again.
I use Mac 10.15.3, Multiple Desktops (One for Photoshop, one for InDesign, one for Illustrator), iMac 5K 24 GB RAM - 2 GB VRAM. The Illustrator version failing: 24.11 vote -
UI bug occurring daily
Everyday after the most recent update I've been getting the bug where the user interface glitches as seen in the photo. The print dialog box also show completely blank until the mouse hovers over the buttons then only the button show up and the rest of the dialog box stays white.
4 votes -
Missing fold out panels
When not using the > window > application frame.
The fold out panel windows disappear.Only when the > window > application frame is turned back on, the panels fold outs are visisible again.
This results in Illustrator being not fully functional whithout using the applicatio frame.
2 votes -
Toggling outline view should not modify file
When toggling Preview/Outline mode, the current file behaves as though a modification was made, even though nothing appears in the Undo history.
Steps to reproduce:
1. Open an existing AI file
2. Go to "View" menu
3. Select "Outline" (or "Preview", if the file was saved whilst in Outline view)
4. Go to "Undo" menu
5. Notice there's nothing to undoThis is only a nitpick, but it's been gnawing at me for a while.
4 votes -
Progress in window or panel
I almost never use the Application Bar (Mac).
Maybe put a progress bar for saving files in a regular window or panel?
1 vote -
Home page + document bug
[BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.
1 vote
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