Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
343 results found
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Artboards not visible in list
I have 3 artboards...but only one shown in the list.
See screenshot, systemInfo.txt and AI file.
Export for Screens also lists one artboard.1 vote -
Actual Size View not to depend on Artboard
Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
Thank…2 votes -
artboards 1600% - 1700% zoom display error
Dear Adobe, this an annoying feature or bug, which is always pursue me.
When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.
First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.
If I click on it one more, or zoom in and out, the pixels are jump to the right place.
This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this…
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Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB
1 vote -
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Artboard and acrobat trim box
Hi
This file has an artboard size of 10mm in illustrator, yet when opened in acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?
Many Thanks
Paul W1 vote -
Erratic Behaviour When Selecting Large Amounts of Outlined Text
When I select large amounts of outlined copy - 200+ words - all of a sudden my screen display is very erratic (see attached images - these are all shot from the same file it flickers like that until I deselect the copy).
This has not happened in the past (this is something I have been doing on a regular basis for almost eight years now).
The text is all outlined. The document size is 38x58 inches. It happens with or without layers (the document has 3 layers and the art is on the bottom layer).
It does not happen…
1 vote -
Text Objects not appear in other PC with the same fonts installed
When I open the same saved .ai file in another PC with the same cloud account and Ilustrator, the files do not show the content of text boxes . I'm using windows 10
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Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB -
Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB -
Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB -
Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB
1 vote -
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Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
1 vote -
Offset path in Large canvas
When using a large canvas and doing an Offset path, if I offset a path by say 5mm, the next time I use the tool only 0.5mm shows in the dialog box. Not a big issue, but an error nonetheless.
2 votes -
Bounding Box changing sizes from entering it in to viewing it in PROPERTIES
Hi, when I create a bounding box for a part of a vehicle wrap to be 52" x 98" or any size then view the size in properties it changes the size by minute amounts. Please see attached. Please note we are running on Mac OS Big Sur 11.2.1 and Illustrator 25.2.
1 vote -
Problem with Large Illustrator files when copying files to a new document
Hi,
We work with physically large files like 200+ inches wide for vehicle wraps, full wall wraps etc. When I break them down with a mask to the size out printer uses. For taking a graphic from 200" file making the mask at 26" and wanting to place it in a new 52" document so I can blow it up to 200% of it's original size. I get the following message and then it changes the size from 26" to 25.1006" which isn't the size I originally started with then I get a message "Artwork exceeds the canvas bounds and…1 vote -
inconsistent covert to artboard
If I attempt tp select a pattern inner boundry to convert to an artboard it doesn't always work. In fact I have to keep tapping it like some secret atari code and maybe it only takes 2 min or maybe it never happens and I have to turn off the computer before I smash it. Please make the conversion to an artboard easier, or at least make it easier to export patterns into a file for use elsewhere. Right now you have 100s of different ways to do it and they each have a problem. This was the best way,…
1 vote -
Unités de mesure
Bonjour,
Il y'a un bug dans les unités de mesure.
Lorsque nous créons un espace de travail de 1000 x 1000 mm celui-ci une fois exporté en Pdf fait 100 x 100 mm. Les unités par défauts sont indiquées en cm plutôt que mm et la conversion n'est as bonne.Merci par avance
1 vote -
Unable to open more than one file at a time
Mac OS Big Sur 11.01
Unable to share video with this form. Please help.
1 vote -
Align Left Not working, AI 25.2.1, Mac OSX 15.7
Align Left Not working with large and/or many grouped objects.
1 vote -
illustrator2021 artboard
If you open another version (CC2019, etc.) in illustrator2021, the X-axis and / or Y-axis of the artboard will shift by about 0.0001 (fractions will appear).
I would like you to teach me some good solutions or improve them.1 vote -
Moving artboard with locked layers prompt warning
In 24.1, every time I move the artboard with my layers locked, I get the warning: "Any hidden or locked objects in the artboard will not be moved." EVERY TIME!
There is no "Don't show me this again" option and I am constantly adjusting artboards to fit customer's artwork.17 votes -
Art board non stop sliding to the right
I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!2 votes -
If computer or illustrator crashes, when reopening recovered files all linked images are missing.
If illustrator crashes or computer crashes when reopening illustrator, the linked files are all missing. A dialogue box says something like "Can't find missing file "." . . " as it would normally do if a linked file was moved out of the original folder. However, rather than the original filename showing between the "speech marks" all you get is a full stop/period "." and all linked files are missing. If you save the file that file then it will always have the items missing and there is now indication of what the file is in the linked files panel…
1 vote -
Quick Preview on Mac is not Working
On Mac with the new Big Sur update, my Illustrator files show up as just the Illustrator logo and it does not preview any artboards.
Also, when pressing the spacebar, a wheel starts turning, then just the logo pops up. There is no file preview it seems after the Big Sur update.
3 votes -
Ich kann kein leeres neues Dokument mehr anlegen.
Seit der neuen Version, ist es wohl nicht mehr möglich ein simples neues Dokument anzulegen. Ich habe es auf jeden Fall so schnell nicht gefunden und finde diese Verkomplizierung unverständlich. Stattdessen meldet sich hier Adobe Stock mit diversen Vorlagen. Wieso dieser Weg. Im Vordergrund müsste doch erst einmal die eigene Kreativität stehen, bevor man sich vielleicht von irgendwem inspirieren lässt.
1 vote
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