Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
348 results found
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Crash after moving complex artwork outside the artboard
I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:
1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).
2) Turn on wire view in Illustrator (command + Y)
3) select with lasso all points that are on the artboard
4) switch to select tool (V)
5) Start to move objects outside of the…
11 votes -
Artboard duplication messes up masks
Masks linked, all objects unlocked, drag to copy artboard and content leaves mask messed up on OLD/ORIGINAL artboard. Please fix.
1 vote -
Keyboard shortcut for "Navigate to Next Document" stopped working on MacOS
With the latest update to Illustrator 27.2, I've found the "Navigate to Next Document" keyboard shortcut to have stopped working. I have checked the Keyboard Shortcuts tool and verified that it remains as "Illustrator Defaults" and it is set to ⌘`. In fact none of the related shortcuts work.
To be sure, I've tried a different keyboard with the same result and the shortcut does continue to work in other applications (as it is the default shortcut on macOS to cycle around documents.)
macOS 13.1
MacBoook Air (M1, 2020)3 votes -
Overprint Preview + Show Grid + canvas matching color = white canvas
If you turn Overprint preview on, enable grids, and set the canvas color to match the UI brightness (in Preferences > User Interface), you get a white canvas instead of usual and expected dark.
Turning grid off makes it filled with the matching color again.
It makes SOME sense, but does not really help with anything and makes some users wonder about 'how to fix it'.
11 votes -
Guides cannot be moved or deleted
MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.
1 vote -
Trouble Opening a Document
I press on my documents to edit and it won't open up. I don't know why.
1 vote -
Illustrator keeps stealing focus when opening documents in background...
When selecting a lot of files in windows and then opening them in AI, for every document that opens, AI takes the focus away from whatever I am doing in the background. This is very annoying. Please fix.
4 votes -
Reordering artboards / double clicking an artboard zooms me into that artboard
I experience the following disorienting app behaviour.
How to reproduce:
1. Zoom out with all the artboards in view.
2. In the artboard list, find which artboard is highlighted.
3. Click-and-drag that artboard. (Don't even really need to reorder it)Expected behavior:
Nothing asides from reordering the artboards.Actual behavior:
I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.
12 votesThis is expected to be fixed in the latest Beta Build 29.5.0.15 — the double-click on the item in the Artboards panel now should not zoom to the artboard on canvas, hooray! Please check if this now behaves as expected and comment back
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Rearrange artboard does not work with large artboards...
Having an issue with the Rearrange All Artboards feature when using very large art boards. See attached screenshot. Two artboards, one 6x16ft and one 3x9ft. Rearrange All Artboards using columns only seem to give an error of: "Rearrangement would take some artboards out of canvas bounds." even though the artboard could be arranged manually with the same settings.
Unrelated: Can you PLEASE allow uploading of videos again (specifically webm). It really helps when trying to communicate bugs and feature requests).
2 votes -
Illustrator doesnt let me "Save as" or open a new file on Macbook M1
I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had…
2 votes -
Can't open AI files until I delete settings
Every time I try to open a file, I get the beach ball of death...spinning forever.
I've discovered the only way to get illustrator (beta or release versions) to open a file again is to delete the settings in the Library and restart AI/Users/<username>/Library/Preferences/Adobe Illustrator version-number Settings
2 votes -
Trim View gets disabled when switching artboards with Pixel Preview on
In a document with multiple artboards and bled artwork.
In Pixel Preview Mode, Turn on Trim View. Select a Different Artboard. Trim View Turns Off.With no shortcut for Trim View this means you have to go back to the menu for every artboard you click. If you're working with 15+ artboards this process becomes tedious.
2 votes -
Artboard name problem when exporting
When exporting files in image format the name of the first artboard aways differs from that of its subsequents, being outputed as "Untitled_Artboard 1" instead of "Untitled-01".
Given that every modification must be done "by hand", it turns out to be very exhausting.
3 votes -
Artboard units still not working (illustrator 26.0.2)
Artboard units are stuck to pt, when it is supposed to be pixels set in preferences.
It's so basic, yet buggy. Artboards units are broken for several illustrator versions now, despite the claim of Adobe to have "fixed this problem in the new updated version of Illustrator"...
3 votes -
Cannot move artwork with artboard
Artwork only moves with artboard when duplicate action is used. Nothing in layers or in file is locked.
3 votes -
大きなキャンパス時にピクセルビューにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまう
M1 Mac mini OS 12.1 / Illustrator 26.0.2
手順
大きなキャンパスでデータを作成
既存デザインデータを貼り付け
ピクセルビューで作業
ピクセル吸着モードで作業
キーボードのカーソルキーの左を押す想定していた結果
環境設定では0.2pxに設定されているので、
1pxづつオブジェクトが移動するはずですが、10pxづつ動いてしまうようです。
大きなキャンパス時にピクセルビュー+ピクセル吸着モードにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまうようです。
4 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告内容の現象は、表示メニューの「ピクセルにスナップ」がトリガーになっているようです。
macOS と Windows 両方で再現しました。
修正などの開発進捗がありましたら、こちらでご報告いたします。
よろしくお願いいたします。
Illustrator チーム
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Zoom difetto
Con l'aggiornamento del sistema operativo Mac OS 12 non si riesce ad avvicinare con lo zoom, il valore dipende dal file da 400%, si files più leggeri si arriva a 600%
Questo tenendo la risoluzione dello schermo alla massima risoluzione mentre se si scende come risoluzione a 2k il problema non si presenta. Sia con Illustrator 2021 che con il 20222 votes -
Ouvrir fichier
Illustrator n'ouvre pas la fenêtre du document mais le considère néanmoins comme ouvert, il faut redémarrer Illustrator pour que la fenêtre puisse apparaitre.
1 vote -
Zeichenfläche beginnt nicht bei x0 y0
- MAC OS BIG SUR 15.5.1
- Illustrator CC 25.4.1
Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.
Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.
Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
Das Problem gibt es in den älteren Versionen nicht!Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.
Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…
1 vote -
PDFs saving two pages when I only have one artboard
Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.
Windows 10 64 Bit / Illustrator 2022 (26.0.1)
1 vote
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