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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8123 results found

  1. Can't Select behind objects

    The following instructions do not work. I need this function...

    Select behind objects

    In Illustrator, you can select objects that lie underneath other objects using Ctrl+click (Windows) or Command+click (Mac OS). The pointer changes to Select Behind on the first Ctrl+click (Windows) or Command+click (Mac OS). On subsequent usage of Ctrl+click (Windows) or Command+click (Mac OS), the selection iterates through the objects directly underneath the pointer position.

    3 votes

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    4 comments  ·  Other...  ·  Admin →
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  2. Objects become locked

    Objects become locked in place for no reason - no object is set to lock.
    This happens randomly when working with objects / shapes / strokes.

    The only way to get rid of the issue is to restart Illustrator.

    4 votes

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    1 comment  ·  Selection  ·  Admin →
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  3. Illustrator 2019, 2020 keeps crashing on a new MacBook Pro, Catalina OS10.15.4. Always crashes after computer sleep

    I just got a new MacBook Pro to replace an 11 YO iMac on which I was using Illustrator CS6. I had to switch to CC Illustrator. It crashes (about 8 times today alone)--almost always if I put computer to sleep with Illustrator open, but sometimes during work

    6 votes

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    2 comments  ·  Performance  ·  Admin →
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  4. Libraries NOT syncronizing

    The libraries are no longer syncing. Help!

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  5. Opening second file will NOT display it, but show first opened document!

    Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!

    Navigator switches the content, but the screen activates the second tab and shows the first file. clever...

    Going to be fixed in early 2031?

    1 vote

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  6. Change Illustrator paste offset distance to closer to cursor inside of viewing area

    Illustrator often pastes objects randomly outside of my viewing area, and I have to zoom out and scroll over to get it. I want to change the offset distance so it pastes inside my view area, not outside of it. OR, make it paste near where the cursor is, not way off somewhere.

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  7. LOST DATA

    I lost my all work from last 10 days.
    What should I do now?
    All data was very important and I created by working hard days and nights. This is 3rd time happening with me from last year. I saved my work but still it is not listed there in recent works.
    Sudden error and not able to save my data sometimes. I paying for the software and I am suffering from such serious issue. Have any solution

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  8. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Billing issue error

    Billing issue warning on top right corner of illustrator still showing after issue is resolved.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. 1 vote

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  11. ACTION FAILURE!!

    modify the action:
    If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.

    try to open 5 or 6 files and create the action:
    New action > save for web > save (and stop action)
    Now use it on the other opened files...

    If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!

    The only way is to save files one…

    1 vote

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  12. Eingenschafsfenster Bug

    1. Windows 10, Illustrator 25.1
    2. Objekte erstellt

    Breite- und Höhenwert funktionieren nicht mehr bei mehrfach Markierung.

    Breite ist immer 16383!

    Zusätzlich sind einige Wörter nach dem update von v24 auf v25 auf Englisch

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. ein unbekannter Fehler ist aufgetreten

    Wenn man .ai abspeichern möchte, kommt plötzlich die Meldung "Ein unbekannter Fehler ist aufgetreten" und die Datei lässt sich nicht mehr abspeichern.

    1 vote

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  14. Adobe illustrator slows down on the new M1 Mac and shows the color wheel

    When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. Color Libraries not switching correctly

    When switching from different Color Libraries, before I could click on the arrow to select a different library and have it open immediately.

    Now I have to collapse the color library panel in between in order to select a different color libraries, then collapse again to select it, then collapse again and reopen to get it to activate.

    Attached is my system info…

    1 vote

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  16. 2 votes

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  17. Closing documents makes Illustrator 2020 to hang (24.3)

    On Windows 10 (v 1909) when closing a document (previously saved, or opened without any change, or a new empty document) Illustrator hangs and is unresponsive for 5-20 sec.
    This is happening after update.
    Photoshop had the same problem, but the hanging time reduced after the newest updates.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  18. Text locks after resizing

    When I resize a single line text object with the selection tool, the text becomes immediately locked, and I'm unable to click on it to move or resize it further. The only way to select the object is to CMD+2 every other object and then select all. Even then, the text can't be moved/resized, just deleted.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  19. substituição de fontes

    não está solicitando a substituição de fontes quando abro um arquivo...

    1 vote

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  20. Bottom docked panel gets collapsed when toggling Full Screen Mode

    Bottom panel (Currently Layers or Artboards) disappears in Full Screen mode. Opening manually from Window > Layers or hotkey (F7) does not work. Will also disappear when a panel directly above is selected. Need to select the panel at top of stack to make the bottommost panel appear.

    1 vote

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