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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8036 results found

  1. Keyboard Increment field in Preferences no longer gets focused when dialog opens, new Search field does

    Unrequested extra Search function in the Preferences window in update 29.7
    I (and many others) were eagerly awaiting the update because the jumping fonts were a nightmare on the production floor! But who asked for an extra search function in the preferences window? Now I have to press Tab 4 times before I can quickly adjust my Keyboard Increment. As an artworker, I use this function about 10 times a day, so that's an extra 40 times pressing Tab (approximately 800 times a month)... why, why, why?

    36 votes

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    42 comments  ·  User Interface  ·  Admin →
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  2. Font changes from the current one to the previously used while typing

    I'm working on a document in which I used Avenir font, but for the most I use Myriad Pro. When I click with the Type tool I see in the character box I'm with the default font (Myriad Pro) and start typing. Then noticed I'm now in Avenir font!
    This bug is brand new with the latest update (29.1), I didn't add any issue of that type before.
    I'm on Windows 11 PC Core i7-13700 32 Go of RAM

    218 votes

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    138 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Fonts changing in files when opened in Illustrator 29.5.1

    Existing files created in illustrator (on a different desktop) when opened in v29.5 & v29.5.1 display incorrect fonts - the font is changed to a completely different font (e.g. Myriad Pro will be changed to Times New Roman) throughout the document. All the text in that font family is changed, but other fonts used in the document will display correctly. The font is installed correctly on the system and the changed font can be changed to the correct font by selecting the font from the illustrator font list. The thumbnails display correctly in Bridge before opening in illustrator. Reverting illustrator…

    55 votes

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    42 comments  ·  Type, Fonts, Text  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team reports the Beta, starting with 29.7.0.88, should have a fix for this.

    This particular build introduces a lot of WIP snapping-related changes, so if your work depends on this, be mindful of it. However, before this fix gets pushed into general build, having the confirmation it actually works would be great — so please check it, if possible, and comment back.

  4. Files don’t save!

    The saving process starts as soon as I ask for it, but then it never finishes.
    This issue is happening since I download the latest version (29.7.1)

    The problem is not even letting me to close the program in the computer because "Illustrator is currently saving the document and will close it once the save process is complete" signal is appearing so I need to finish the task from the task administrator in the computer

    28 votes

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    24 comments  ·  File Save, Import and Export  ·  Admin →
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  5. ESC key not exiting text editing and isolation modes in Illustrator 2025 on macOS and PC

    On macOS (latest version), ESC key does not exit text editing mode in Illustrator 2025 as it used to in previous versions.
    Resetting preferences and keyboard shortcuts does not fix it. I created a new action to perform the exit task temporarily.
    Expected behavior: ESC should exit text mode.

    25 votes

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    Need More Info  ·  24 comments  ·  Other...  ·  Admin →
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  6. Illustrator 29.7.1 changes units to points and resets other values after changing Keyboard Increment value when Search field has text in it

    Another paradox is that version 29.7.1 of Illustrator constantly changes the units from px to points after entering an new value in keyboard increment. Does it happen to anybody else?

    24 votes

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    20 comments  ·  User Interface  ·  Admin →
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  7. プリセットのB6サイズについて

    IllustratorのプリセットのB6サイズは125 mm×176 mmですが、日本の規格はB6サイズ182mm×128mmです。
    他の投稿より引用ですが、プリセットは、B4とB5はJISで、他のB系は国際規格になっているので、統一してほしいです。

    52 votes

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    7 comments  ·  Documents and Artboards  ·  Admin →
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  8. Illustrator crashes using copy command

    Everytime I use the copy shortcut or from the edit drop down, Illustrator crashes. I'm on Windows 11. It just started today.

    15 votes

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    16 comments  ·  Other...  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We have confirmation from multiple users that copy paste crash issue is resolved after updating to latest MS Windows Defender security intelligence update - 1.435.148.


    Request everyone in this thread to update to the latest MS Windows Defender security intelligence update - 1.435.148 and share if this resolved this issue.

  9. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color…

    13 votes

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    24 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. PDF/X-4で書き出す際にダウンサンプルされる

    macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
    Illustrator ver29.5

    再現手順
    1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
    2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008（日本）」を選択して保存する。
    3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

    期待する結果
    800ppiのままダウンサンプルされずに保存される。

    実際の結果
    配置したビットマップ画像は300ppiにダウンサンプルされる。

    このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
    また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

    回避方法
    ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

    EN
    Step to reproduce
    1. Place an 800ppi monochrome bitmap image in the document in its original size.
    2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
    3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

    Expected result
    The image is saved without being downsampled to 800ppi.

    Actual result
    The placed bitmap image is downsampled to 300ppi.

    …

    32 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Images disappear or become corrupted after drag and drop on Mac

    Illustrator 29.4
    Drag and drop from a Browser to an Artboard
    Use Cmd Shift 4 and drag a screendump to an artboard
    Drag and Drop from Photoshop a layer with transparency to an Illustrator artboard.

    Saving and opening the Illustrator file makes it disappear or gives some distorted lines.
    https://community.adobe.com/t5/illustrator-discussions/screenshot-disappears-in-illustrator-29-3-and-up/m-p/15237401#M439060
    https://community.adobe.com/t5/illustrator-discussions/illustrator-29-4-images-disappearing-after-save/m-p/15246575#M439583
    https://community.adobe.com/t5/illustrator-discussions/image-disappears-after-dragging-and-dropping-from-photoshop-to-illustrator/m-p/15247056#M439609

    27 votes

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    34 comments  ·  Images, Links  ·  Admin →
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  12. Image Map URL Links Disappear in PDF Export

    Issue occurs in Illustrator 2025 (29.6) and later versions

    Description:
    URL links configured through the Attributes panel’s Image Map feature are not preserved in exported PDFs, despite enabling the “Preserve Hyperlinks” option in PDF export settings.

    Steps to Reproduce:
    1. Create a new document
    2. Create an object (e.g., rectangle, text, etc.)
    3. Select the object and enter a URL in the Attributes panel → Image Map
    4. Create a new layer above the current layer
    5. Export as PDF with “Preserve Hyperlinks” enabled in export settings
    6. Open the exported PDF in Adobe Acrobat

    Expected Result:
    URL links should…

    21 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  13. Swatches disappear in Swatches panel when switching between documents

    I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

    7 votes

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    15 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  14. PDF export without color conversion converts RGB images to CMYK

    This is a bug that occurs in Illustrator 2025 (29.2.1) and later.

    When an RGB image is placed as a linked file in a CMYK document, it gets converted to CMYK upon PDF export, even if "No Color Conversion" is selected. In Illustrator 2025 (29.2.0) and earlier, the image remained in RGB.

    This bug affects only PNG and JPG files. Other formats, such as PSD, remain in RGB.

    Steps to Reproduce

    1. Create a new CMYK document.
    2. Place an RGB image (PNG or JPG) as a linked file (do not embed).
    3. Export the document as a PDF with "No Color Conversion"…
    38 votes

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    9 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Creating and/or Entering Opacity Mask doesn’t work from Properties / Control panels

    When clicking on the Opacity popu-up panel (in Control or Properties) and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail…

    16 votes

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    14 comments  ·  Other...  ·  Admin →
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  16. Keyboard shortcuts for text formatting (kerning, tracking, leading, font size) no longer work in Illustrator 29.7.1

    This feature just stopped working. Please fix.

    These also don't work:

    Increase or decrease leading: Option + Up or Down Arrow (horizontal text) or Right or Left Arrow (vertical text)

    Increase or decrease kerning and tracking: Option + Right or Left Arrow (horizontal text) or Up or Down Arrow (vertical text)

    5 votes

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    9 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Line Extension Smart Guide not working

    I recently updated my Illustrator to 2025 and my smart guides are on but when I extend a line now it is no longer snapping to "Line Extension". I have verified that in my preferences under Smart Guides, "Anchor/ Path Labels" is turned on. Not sure if this is a bug with the new update or what is going on.

    74 votes

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    24 comments  ·  Snapping  ·  Admin →
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  18. "Apply to All" checkbox or "Replace All" button are missing AGAIN

    Apply to All option for missing/replacing links is missing again in version 28.5. Now instead of being able to click that and replace all links I know have to do the relink step up to 30 times every print file.

    77 votes

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    137 comments  ·  Images, Links  ·  Admin →
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    Completed (Comments Open)  ·  AdminSaurav Agrawal (Admin, Adobe Illustrator) responded

    Hello all,

    The 'Apply to all' checkbox has been brought back in the Replace missing link dialogue.

    'Apply to all' checkbox was removed when we introduced the 'Auto-relink' (search for missing links in this folder) functionality, as we though 'auto-relink' is going to take care of the 'replace all' workflow as well. But it didn't work as expected in few cases as pointed out by some of you.

    Hence, with the latest release V29.2 (full roll out happens on Jan 9), we have decided to revert to the earlier experience whereby we are bringing back 'apply to all' checkbox and rolling back the 'auto-relink functionality.

    Because of conflicts, both of these functionality cannot co-exist unless we make some significant changes to the relinking experience.

    As we understand, 'replace all' was a important workflow for most of you, so we decided to quickly bring it back while working on the overall…

  19. We request that function key conversion be re-enabled for Japanese input.

    Due to the latest update release, the conversion shortcuts using function keys during Japanese input have become unavailable. Please restore them so they can be used again.

    Conversion shortcut details:
    F6 → Hiragana
    F7 → Katakana
    F8 → Half-width Roman characters
    F9 → Full-width Roman characters

    In Japan, conversion shortcuts using function keys are commonly used.
    Previously, I could use those keys for Japanese input conversion without having to delete the corresponding Illustrator shortcut settings. However, in the latest version, even deleting the settings doesn't work, which is inconvenient.

    25 votes

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    Under Review  ·  9 comments  ·  Type, Fonts, Text  ·  Admin →
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  20. Pattern Scale Not Working

    My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

    I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

    This has been going on since late July 2025 - I've tried every troubleshooting method I…

    7 votes

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    6 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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