No answers of course - Adobe has no answers for this - workspaces just decide to disappear. No drop down, no way to call it up again. This has been frequent for 20 years
Sure reset, the application on install and erase all my settings.
That's the ******* answer adobe has. That's it...

They are not going to fix it

Oh its happening to me... MacBook Pro 2021 - Illustrator 27.5.

AI, PS AND INDD ALL FORGET MY WORKSPACES TOO.

YOU HAVE NO IDEA HOW MUCH TIME THIS HAS COST ME!

******** ADOBE, GET YOUR S**T TOGETHER, you are driving me NUTS!

YOUR SOFTWARE IS SO BUGGY THESE DAYS... THE WORST IT'S EVER BEEN... BY FAR!

What kind of MORONS do you have working there doing the app updates? Or are you paying chimpanzees?

Just experienced this today - imagine it's gonna be a case of trashing my preferences and rebuilding but why can't there be an option to automatically backup these critical files so often corrupted?!

I still have this issue. It's very frustrating.

Illustrator keeps app data from previous update versions stored separately on your machine. I was able to delete the current workspace file and replace it with the same file from the previous illustrator version.

I found the workspace files here: (windows machine)

Current (illustrator 24):
C:/User/(my user acct)/AppData Roaming/Adobe/Adobe Illustrator 24 Settings/en_US/x64/Workspaces

Previous (illustrator 23):
C:/User/(my user acct)/AppData Roaming/Adobe/Adobe Illustrator 23 Settings/en_US/x64/Workspaces

Restarted illustrator and worked perfectly.

yess pls help

Creatives,
SOLVED: hold ALT+CTRL+SHIFT while .Ai is starting

Comment reference:
Angi Wren commented · July 17, 2019 21:24 · Flag as inappropriate
This worked for me - https://helpx.adobe.com/illustrator/using/setting-preferences.html

go to the AppData folder and delete a file call Adobe illurstrator Prefs and it will work perfectly

Same issue today!!!

Same thing, fix it Adobe!!!

I have the same problem. Workspace is gone, no workspace presets work. Reset, New workspace greyed out.

EDIT: I went into the AppData folder and deleted all of the Workspace presets. It's working again.

Is there any resolution to this? I'm having the same issue and it's making Illustrator unusable.

Im having this issue, please help. I cant reset my workspace, no windows are showing, unless I click each one manually.

This worked for me - https://helpx.adobe.com/illustrator/using/setting-preferences.html

Same issue, please help!!

Hi,
Any solution for this issue?
I have the same problem.
It's pretty annoying.

Hope for an answer.
Thanks.

Yes, this is happening to me as well. Close illustrator and everything disappears again after manually opening up toolbars etc...
I have the greying out thing as well re the reset workspaces..
Frustrating.

Just happened to me too...

I am having the same issue. Manage Workspaces and New Workspaces are greyed out in AI.

AMD Ryzen 5
Windows 10 64bit, Home
GeForce GTX750 Ti

Was there an answer to this issue? I am currently experiencing the same issue, so it could not have been the user's machine alone.