Workspaces not working, all panels hidden on start up.
Just update to CC23.0.1 and when I start up Illustrator all the panels are turned off and my workspace won't change or reset.
I can turn on the panels manually, but it resets when I close Illustrator. The reset, new workspace and manage workspaces options are greyed out. If I try to change the workspace nothing happens.
Windows 10 Pro, 64 bit
Intel i7-7700
16GB Ram
GeForce GTX 750 Ti
Jordon
shared this idea
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Closing the ticket as there were no users reporting issue in the last released builds.
Warm Regards,
Aishwarya G Gadodia
Illustrator Team
-
TTNMG
commented
I still have this issue. It's very frustrating.
-
JeremyB
commented
Illustrator keeps app data from previous update versions stored separately on your machine. I was able to delete the current workspace file and replace it with the same file from the previous illustrator version.
I found the workspace files here: (windows machine)
Current (illustrator 24):
C:/User/(my user acct)/AppData Roaming/Adobe/Adobe Illustrator 24 Settings/en_US/x64/WorkspacesPrevious (illustrator 23):
C:/User/(my user acct)/AppData Roaming/Adobe/Adobe Illustrator 23 Settings/en_US/x64/WorkspacesRestarted illustrator and worked perfectly.
-
anphy
commented
yess pls help
-
James
commented
Creatives,
SOLVED: hold ALT+CTRL+SHIFT while .Ai is startingComment reference:
Angi Wren commented · July 17, 2019 21:24 · Flag as inappropriate
This worked for me - https://helpx.adobe.com/illustrator/using/setting-preferences.html -
Ethan Boon commented
go to the AppData folder and delete a file call Adobe illurstrator Prefs and it will work perfectly
-
Tim
commented
Same issue today!!!
-
dc
commented
Same thing, fix it Adobe!!!
-
Bob
commented
I have the same problem. Workspace is gone, no workspace presets work. Reset, New workspace greyed out.
EDIT: I went into the AppData folder and deleted all of the Workspace presets. It's working again.
-
Anonymous
commented
Is there any resolution to this? I'm having the same issue and it's making Illustrator unusable.
-
Edward Groves
commented
Im having this issue, please help. I cant reset my workspace, no windows are showing, unless I click each one manually.
-
Angi Wren
commented
This worked for me - https://helpx.adobe.com/illustrator/using/setting-preferences.html
-
Jenn
commented
Same issue, please help!!
-
Oana Savu
commented
Hi,
Any solution for this issue?
I have the same problem.
It's pretty annoying.Hope for an answer.
Thanks. -
Kieran
commented
Yes, this is happening to me as well. Close illustrator and everything disappears again after manually opening up toolbars etc...
I have the greying out thing as well re the reset workspaces..
Frustrating. -
Anonymous
commented
Just happened to me too...
-
Michael Lewis
commented
I am having the same issue. Manage Workspaces and New Workspaces are greyed out in AI.
AMD Ryzen 5
Windows 10 64bit, Home
GeForce GTX750 Ti -
Heather
commented
Was there an answer to this issue? I am currently experiencing the same issue, so it could not have been the user's machine alone.