Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7476 results found
-
How to stop .tmp$$$ when export .png file on Illustrator from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
- Go to Avast Antivirus user interface.
- Select the protection tab.
- Select ransomware shied.
- Protected folder by Avast Ransomware shield will appear.
- Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER...\Pictures etc.)
- When you select, the message of the selected folder and "Stop Protection" button will appear.
- Click stop protection.
after this procedure, you can export .png file or else and preview it as you please. Please try...
2 votes -
unable to use brush tool
i am unable to use the brush tool every time i click on it
2 votes -
Path+stroke profile weirdness
Plz examine the file. Two paths with different width profiles when reflected. Bottom one behaviour is good, top path behaves badly. Why would this be ?
2 votes -
Background Save works but it thinks it's not working! v25.2.1
I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.
This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.
2 votes -
Defective magnifying glass
When I zoom in on text with a magnifying glass.
Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the alt key.
I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
When I want to zoom out with the alt key, the hand always appears to move.
Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol…2 votes -
25.2.1 Windows 10 - Occasionally No Fonts Load
I am not sure if this is a reproducible but on Windows 10 1909, since upgrading to Illustrator 25.2.1 will occasionally not load any fonts after opening. The font selection dropdown list is entirely blank and no system fonts or activated typekit fonts show. I have no issue with fonts in any other programs.
2 votes -
Eye Dropper picks up the wrong values when sampling a filled clipping mask
I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8
When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.
I would expect to eye drop the exact values applied to the object I've clicked on.
2 votes -
Mac Os Big Sur
Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.
Need Help on this!!!!!
2 votes -
Impostazioni colore
Non salva più le impostazioni colore
2 votes -
Frame edges disappear when you click and drag
Objects and guides frame edges disappear when you click and drag an object on your composition. This makes lining things up impossible because the disappear when you click them
2 votes -
The selection list of Zoom levels has commas instead of decimals
At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.
2 votes -
Lost file even though the Automatic Save Recovery is on
Windows 10. 64 bit.
Illustratoir 25.2.0The PC crashed in the middle of working. And the file disappeared. I can see a link to the file in the Recent documents of Windows Explorer, and in Recuva.
But no file found.What's happening? How can I find the missing file?
TNX2 votes -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Colors in entire file are suddenly completely wrong (when not in pixel preview mode)
I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.
I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?
2 votes -
File cannot be saved as png
Windows 10 Pro version 1909. Illustrator v 25.2.1.
I am trying to export a file as a .png. It is very large (15000 px x 9000 px at 300 dpi), and it comes up with this error every time: The operation cannot complete because of an unknown error. [!now].
I have also tried exporting the image as a much smaller file with the same error. The file I'm trying to export is a floral pattern I've created using the pattern tool.
2 votes -
Pencil tool in Illustrator 2021 less smooth (when editing existing line) than in Illustrator 2020, even with same settings
When using the pencil tool to edit existing lines, instead of a smooth transition at the start and end of the edit, it's always a little jagged no matter how carefully I draw it. Toggling and using the smooth tool afterwards helps, but that adds an extra step every time I use this tool to edit lines. The 2020 version didn't have this problem, and I compared my pencil tool settings between the two versions and they were the same. Even tweaking the settings on the 2021 pencil tool doesn't resolve the issue.
Pic attached showing a line after I…
2 votes -
Direct Select Tool Not Working in Illustrator
Direct Select Tool Not Working in Illustrator 2019
2 votes -
Canceling the Opening of a File that is Already Open Closes the File Without Saving!
If I try to open a file that is already open, and then cancel because I realize it's already open, it closes the open file without saving. This was not the protocol before, is easy to replicate by mistake no matter your experience level, adds no benefit, and carries huge risk--not to mention it just isn't the expected outcome. Canceling an open does NOT mean close. Please fix. Thank you!
2 votes -
Falla al guardar los documentos de ilustrator
Al momento de guardar los documentos, por muy sencillo que sea, solo trazos básico, no importa lo que contenga, siempre se demora muchísimo al guardar, y al hacerlo, la pantalla se vuelve negra y solo se visualizan algunas ventanas de herramientas, y queda todo en negro hasta que regresa a la normalidad cuando finalmente guardó los cambios. Estoy trabajando con la última actualización (25.2.1), hoy la desinstale y la volví a instalar para ver si tenía alguna mejoría, pero sigue igual.
2 votes -
Enabling Select and Unlock objects on Canvas prevent from isolating objects below locked items
When you have "Select and Unlock objects on canvas" selected in the Preferences, it prevents you from being able to isolate layers below that locked object.
When it's not selected and I lock layers on top, I'm still able to access lower layers through double-click isolation. This is a bug since the feature is the same concept–locking layers, but making the lock visible somehow prevents isolation of lower layers.
Would appreciate a fix, thanks. I'm running a MacOS Big Sur on a MacBook Pro 16-inch, 2019 with a 2.6 GHz 6-Core Intel Core i7 processor.
2 votes
%20screenshot.jpg){kind=link}
- Don't see your idea?