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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7470 results found

  1. Applescript Artboard Name no longer works

    Getting/Setting name of artboard no longer works. It used to work fine. It is an issue with class of properties. All options Fail.
    1. name of (get properties of artboard 1) -- error
    2. get item 7 of properties of artboard 1 -- error
    3. name of artboard 1 -- always failed

    If you insert «class bAl9» in place of Name and compile, it does not fail however will fail next time since the dictionary replaces it with Name

    1 vote

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  2. 文字をアウトライン化した時、文字ズレが発生した

    Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。

    1 vote

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  3. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m…

    1 vote

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  4. PLEASE FIX THE BUG THAT KEEPS FREEZING AND CRASHING THE APP WITHOUT SAVING

    I have an HP Pavilion using the latest version of Adobe illustrator and ever since the update it has been constantly crashing without saving and when it finally works, certain items have disappeared but by time I am halfway done fixing it and crashes again losing all progress.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. Recolour tool does not load custom colour palettes (AI 27.3)

    I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side

    1 vote

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  6. 1 vote

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    1 comment  ·  Tools  ·  Admin →
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  7. ÇOK ÖNEMLİ ÇOK ACİLLL - Otomatik kaydetme çalışmıyor

    Merhaba,
    Hem bu versiyon (beta), hem de en son yayınladığınız versiyonda;
    - Otomatik belge kaydetme özelliği düzgün çalışmıyor. Çalışmaya başladığında programı kesinlikle kilitliyor. Otomatik kaydetme özelliğini kapattığım zaman programı kullanabiliyorum

    1 vote

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  8. Cannot move Guide line even when it is unlocked

    Cannot move "Guide" line with selection tool or direct select tool even when the layer of "guide" is unlocked. Been happening for a week now.

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    3 comments  ·  Selection  ·  Admin →
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    Guides in Illustrator can be locked in two ways: separately, as any other object, or all at once, using View > Guides > Lock/Unlock Guides command, which is independent of the common way, and won’t allow you to unlock guides later one by one, only all of them together.

  9. Eraser and smooth tools are not working

    The eraser and smooth tools are not working. When I select eraser, either nothing happens or it draws a black line where I try to erase.
    Nothing happens with the smooth tool. Also, there is no shortcut for the smooth tools.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  10. Modalità contorno

    ho problemi con la modalità contorno. Quando la attivo, Illustrator mi mostra sempre l'anteprima (sia con CPU che con GPU) anche se la modalitrà controno risulta effettivamente attiva. Ho controllato anche le impostazioni del documento su "imposta documento", ma la voce "mostra immagini con metodo contorno" è comunque disattiva. Inoltre quando risulta attiva, anche se non lo è veramente, non riesco a muovermi all'interno del documento e praticamente si "fissa" finchè non attivo nuovamente la modalità anteprima.

    1 vote

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  11. When applying a smart filter, it doesn't show up under the layer in the layers panel.

    The smart filter in the layers panel is no where to be found...

    1 vote

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  12. Illustrator v. 27.3.1 wont open from Creative Cloud

    When i try to open Illustrator from the Creative Cloud App, it simply wont open the program. It appears in the taskbar with AI logo, but nothing happens.
    Please help, im working with a deadline :)

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  13. tried to paste a japene word but it just showed me your code

    tried to paste the japanese word for lucky but it just showed me your code

    1 vote

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  14. ARTBOARDS

    Currently there are massive slowdowns when adding artboards. Once I get above twenty, even if there are only simple vector graphics are text it get extremely slow. Please fix, thanks.

    1 vote

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  15. color doesn't reflect to the object except black and heavy color in all color modes

    the colors pnale is going very weired it only color the dark colors only and when trying to change to lighter colorit wondnt respond.
    pleas note this error ocured in any color mode. and the color slider interact differently than mouse cursor.
    please see the attached GIF
    operating system Windows 10 last update
    Illustrator 27.3.1

    1 vote

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  16. PMS LAB swatch in Library changes to CMYK when used

    I’m having issues with my Pantone swatch in Adobe Illustrator’s Library. The swatch is saved to the Library with LAB settings, but when I select it it converts to CMYK forcing me to change it back to LAB and reenter the values every time I use it. I have hundreds of files that need Pantone colors which makes it a waste of valuable time. I’m attaching a youtube link of my screen to show what is happening. https://youtu.be/Pv4G7II95BM Is there a setting I need to use to solve this problem? Also, I’m using Illustrator 2023 (27.3.1) and Mac OS (10.15.7).

    1 vote

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  17. 1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. ツールウィンドウが消える

    Macでイラレ、フォトショ、インデザを使用しています。
    バージョンが新しくなってから起動するたびにワークスペースに表示しているツールのウィンドウが消えます。ワークスペースを保存していますが、一度別のに切り替えてから自分用のスペースを読みこないと戻ってきません。面倒くさくて仕方ないので修正してください。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  19. Auswahlwerkzeug reagiert verzögert

    MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
    Illustrator 2023

    Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.

    Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
    Siehe Video.

    Alle anderen Funktionen laufen flüssig ab.

    Gibt es eine Einstellung oder so die ich…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Textrahmen verkettet sich beim Bewegen

    Betriebsystem: macOS Monterey 12.6.3
    Illustrator Version: 27.2

    Mir ist leider noch unklar welche Schritte genau zu dem Problem führen.
    Ich arbeite aktuell in großen Arbeitsflächen.

    Manchmal wenn ich Texte verschieben möchte, lassen diese sich nicht verschieben, sondern verketten sich einfach mit dem obersten rechten Punkt der Arbeitsfläche. Sie lassen sich dann gar nicht mehr verschieben.

    Cmd-Z löst das problem nur kurzweilig - manchmal auch gar nicht. Dann bleibt die Verkettung bestehen, während sich andere vor der Verkettung stattgefundene Schritte Rückgängig machen.
    Wenn ich Illustrator beende und neu starte, ist der Fehler für einige Zeit wieder behoben.

    Eventuelle bestehende Verkettungen kann…

    1 vote

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