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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8070 results found

  1. Eye dropper is missing

    The eye dropper is missing since version 25.0.1
    I am currently on version 25.2. Please advise.

    2 votes

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  2. recolour artwork > color library > pantone ...

    You can no longer recolour your artwork to find the nearest matching pantone colour.

    2 votes

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  3. Pencil tool fidelity issue when smoothing lines added anchor points NEW AI VERSION

    The pencil tool is not responding to the fidelity even if is 100% smooth it will add anchor points making the drawing really wobbly. I noticed this only happens on the new Illustrator2021 version running on Mojave 11.1. Seems to be a common issue currently See link below:
    https://community.adobe.com/t5/illustrator/pencil-tool-fidelity-issue-when-smoothing-lines/m-p/11754465#M259637 Im uploading a video showing the bug
    Why is this happening?
    Can this Bug be fixed?

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  4. Latest Version just quits on its own

    Luckily I was in front of my computer as it happened so I could save the current files that were open but without needing an update to Illustrator or the OS, the app suddenly just started a quit sequence on its own.
    OS is Mac 11.2 Big Sur. Illustrator Version: 25.1

    2 votes

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  5. Kerning not working between first two characters of any word

    No matter what I do, I can't adjust the kerning between the first two characters of any word in illustrator. The rest of the word can be spaced just fine, just not between the the first two letters. Please help, this is sort of an essential duty of this software.

    Windows 10, Adobe Illustrator 24.2.3

    2 votes

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  6. Select Next Object Below

    Running Windows 10 (64-bit) and the latest version of Adobe Illustrator. The bug I am experiencing is the shortcut to Select Next Object Below (Alt+Ctrl+[) is not working properly. Neither is the Select Next Object Above, nothing new is selected when I press the buttons, it remains on my already selected layer which is neither the top most or bottom most.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  7. Can't place circle or square in middle of other circle or square.

    On circle tool.
    1) Draw a circle
    2) Go to the middle of the circle to draw another cirlce.
    3) It does not let me. (Changes to some selection tool)

    This did not used to happen in older versions of illustrator. When it changed I just lived with it, but working on a file now where I have to create a bunch of objects in middle of other objects and its driving me mad. Anyway to revert it back to the way it used to be? (probably worked fine in about 2010)

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. Copy/paste elements from Illustrator to Keynot

    I just bought the new Mac Book Air and I’m desperatly trying to copy-paste elements from Illustrator to Keynote and it’s not working. I never had this problem before doing that.

    2 votes

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  9. Prestazioni GPU

    Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.

    Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator

    2 votes

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  10. UI Glitches, but can still edit and save project

    Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.

    I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.

    2 votes

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  11. TEXT TOOL NOT WORKING - WEIRD SHAPES APPEAR

    I tried uninstalling and reinstalling. Same issue remains

    I create a text box and it looks like a barcode, kind of. I can't type anything. If I type, the weird barcode thing disappears and no works appear. If I type a lot of random characters and enlarge it and unselect the box it gets weirder, it just become a giant jagged blob. I can't explain it any better than that. Extremely annoying.

    2 votes

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  12. Eyedropper tool vanished from tools panel

    Whenever I restart my computer and open Illustrator, the eyedropper tool disappears from my tools list. The measure tool is in its place. No option to hold down the measure tool to expand to the eyedropper tool. Also not showing up when you try to add the tool via the Edit Toolbar feature.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  13. 保存したワークスペースが再現されない

    Windows10 pro
    illustrator v25.1

    ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
    v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
    1列のまま復元されるよう、修正してほしいです。

    2 votes

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  14. 25.1 Constant Crashing

    Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. File > Package doesn’t include Adobe Fonts

    Adobe Fonts not packaging with files

    2 votes

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  16. Decimals are divided by point instead of comma

    After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.

    Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.

    2 votes

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  17. Margin or Adjustment Markers for Type on Path not showing

    The margins or markers on the left and right side for adjusting the type showed up for a moment but then can't get them to reappear again. I tried uninstalling and reinstalling with no luck.

    I was able to get the margins to show by starting a new document but after a while they disappear or stop working. Can this bug be looked into please thank you.

    2 votes

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  18. Projecting Cap for zero length path dissapears

    A convenient way to create dots is to make a zero length path and give it a capped stroke. With Round Caps, this still works, but with Projecting Caps it doesn't.
    (More: in early versions of Ai, this trick even worked with single vertices! - Bring that back please! Its a real data saver whenn working with lots of dots)

    2 votes

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  19. surface dial

    surface dial is not adjusting brush size, all other functions work

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  20. Selection of many objects across layers causes Illustrator to stop responding.

    Running Windows 10 Pro and Illustrator v 25.1.
    Opened existing illustrator file
    Unlocked a layer of my design
    Attempted to select all items within that layer.
    Expected: Items are selected and can be manipulated
    Actual: Illustrator stopped responding.

    I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.

    I cannot provide my file, but I will provide further details:

    The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue…

    2 votes

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