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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7650 results found

  1. Opacity Scroll

    I used to be able to hover over the opacity % and just scroll with my mouse to actively change the opacity. Since the latest 2021 update, it will change the values shown in the bar, but will not apply them to the object.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. Pathview/Edges Problems

    iMac (Retina 5K, 27-inch, 2017)
    3,8 GHz Quad-Core Intel Core i5
    32 GB 2400 MHz DDR4
    Radeon Pro 580 8 GB
    macOS Catalina (10.15.6)
    Adobe Illustrator (25.2)

    Path are not completly visible.
    Edges are not shown as they are.

    Without GPU the Edges and Path look normal. But its to slow to work with.

    1 vote

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  3. text greyed out

    Help my text is greyed out on half of the paragraph when I save it. It is supposed to be black and fades out. I do not know how to fix this, I tried creating outlines on the text and updating the app, it didn't work.

    Adobe Illustrator 2021, on M1 chip , Mac OS Big Sur

    1 vote

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  4. Compatibilité système requis Vidéo Nvidia

    Je suis sous windows 10, illustrator 25.2 64bits dernière version, à chaque lancement de l'application apparait une fenêtre "compatibilité système requis" pour video Nvidia Geforce GT620. J'ai réparé en prenant la dernière version du pilote sur NVidia GeForce GT 620 v.23.21.13.9135. Mais la fenêtre apparaît toujours ??? Que dois-je faire pour solutionner ce problème. Merci

    1 vote

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    3 comments  ·  Performance  ·  Admin →
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  5. Imported colors from Creative Cloud Library appear twice on the swatch panel

    I am running on Windows 10 (intel i7 8565U, 16 GB RAM) and Adobe Illustrator 25.2.

    Whenever I try to import colors from the CC library (select colors, right click, add colors to swatch), the colors then appear twice on the panel (see the attached video). I have tried to reset my illustrator preferences, but still experiencing a similar issue.

    I checked my InDesign and Photoshop by doing similar steps, and they work just fine. Is there anyone experiencing related issue? What did you do to make this work? Thank you.

    Ica

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  6. DWG file won't display after Open... in Ai

    Want to import and edit a DWG drawing that functions perfectly on Autodesk website file preview page. (I don't use Autodesk.)
    All 67 layers and hundreds of sub-layers are listed on Layers panel and selected but Ai shows only a blank white page.
    System is Dell AW17 laptop with nVidia 1070 graphics; Ai reports Intel 530 graphics card 'unsupported driver' on startup but I am not using it; Windows 10 and Ai fully up to date

    1 vote

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  7. Jittery mouse cursor before changing state / hovering over links when Adobe application is open

    MacBook Pro (16-inch, 2019)
    Processor 2,3 GHz 8-Core Intel Core i9
    MacOS Big Sur 11.2.1 (20D74)
    Memory 16 GB 2667 MHz DDR4
    Graphic AMD Radeon Pro 5500M 4 GB

    I'm experiencing a jittery/buggy/flickering mouse cursor when my cursor's about to change mode, to type mode or other different pointers.
    Explanation in GIF: https://i.stack.imgur.com/c3tBo.gif

    This also occurs in both Safari and Chrome while I'm opening any Adobe application. It also occurs in other non-hyperlink instances of the mouse cursor changing, such as hovering over the drag handle when resizing Finder columns.

    Every time the mouse transitions from the hyperlink pointer to…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. I dont have a macbook. I am getting a saving to a legacy format error when trying to save

    I am using Microsoft edge on windows and I created projected for assignment and getting saving to a legacy error when I try to save it.

    1 vote

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  9. Not showing anything after opening

    After updating to Mac Sur this is what happens everytime I open my Adobe apps including creative cloud.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  10. Illustrator keeps shutting down

    My Illustrator keeps shutting down. It tells me I have an unsupported video driver. Intel(R) HD Graphics 4000. It has been doing this all week. I have never had this problem before. And now I have to sign in every time it starts.

    1 vote

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  11. "View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. …

    1 vote

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  12. Unités de mesure

    Bonjour,

    Il y'a un bug dans les unités de mesure.
    Lorsque nous créons un espace de travail de 1000 x 1000 mm celui-ci une fois exporté en Pdf fait 100 x 100 mm. Les unités par défauts sont indiquées en cm plutôt que mm et la conversion n'est as bonne.

    Merci par avance

    1 vote

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  13. Illustrator öffnet nicht richtig

    Betriebssystem: MacOS Version 11.0.1
    Ai: Version: 25.2

    Nach dem Öffnen von Illustrator (auch InDesign) erscheint nur das schwarze Feld und nicht die sonstige Bedienoberfläche. Auch das Öffnen mancher Dateien ist nicht möglich. Außerdem kann ich weder in Illustrator noch in InDesign eine neue Datei erstellen.

    1 vote

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  14. Pattern Fills Disappear

    When re-opening files, a lot of my pattern fills get dropped, and refill the object with a transparent/recolored pattern. I've had this issue for a while - across multiple computers within our company. (We are all using the same software and version on Illustrator.) I've attached a photo example below.

    1 vote

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  15. Illustrator 25.2 not compatible with NVIDIA NVS 314

    I get an error launching Illustrator that says my graphics card is unsupported. The drivers are up to date. Worked fine 2 days ago.

    1 vote

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  16. Surface Pen Stylus Pressure paintbrush doesn't work

    The stylus pressure for the paintbrush tool in the touch workspace on a Microsoft Surface seems to work occasionally but not always. The Surface Pen is connected (Bluetooth), I can get stylus pressure to work sometimes and not others. Sometimes in the same session! Or if I flip to the regular desktop workspace it'll work occasionally. I cannot figure out what the key ingredient is. It seems very random. I can also get it to recognize pressure if I enable "constrain drawing 45deg" but not if I disable it. How does that make sense? Must be a bug. Please address…

    1 vote

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  17. offset

    In the past, when i made an offset path, after that i could make a "transform again"(cmd + d) but in this last versión (2021) i couldn't, is this a bug?

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  18. Pdf open in AI different than Adobe Acrobat Reader

    Sometimes, when I open a pdf in adobe acrobat reader, everything is ok. Image is aligned correctly.
    But, when i open same pdf in Adobe Illustrator, the image is not correctly placed in Artwork bounds.
    - Work around to solve this: Object – Artboards – Fit to Artwork Bounds
    Why is it always shown correctly in Adobe Acrobat reader, but not in Adobe Illustrator.

    1 vote

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  19. adobe color theme

    Not showing complete screen. It cuts off at the edges of it. doesn't work effectively.

    Windows 10
    Adobe Illustrator v 25.2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

    1 vote

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