Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7652 results found

  1. Overheating?

    MacBook Pro (Retina, 15-inch, Mid 2014) 2.2 GHz Quad-Core Intel Core i7 Intel Iris Pro 1536 MB

    Fan goes into overdrive each time I open any of the newly updated Adobe Aps (example Illustrator 25.0.1) Going back to previous versions fixes the issue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 폰트 호환성 관련하여

    일러스트 CC 사용중입니다.

    작업을 하면서 국가에서 배포한 Free 글꼴을 사용중인데, 새로 만들기 할 때는 유첨자료 처럼 잘 보이는데, 새롭게 불러오기 하고 나면 글꼴이 없다는 메세지가 계속 뜹니다.

    글꼴의 호환성 문제일 듯 한데, Free 글꼴을 adobe에 정식적으로 등록하는 방법이 없는지 궁금합니다.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Anmeldung uservoice

    Hallo, ich kann mich hier nicht mit meinen üblichen Adobe-Zugangsdaten anmelden, sondern muss das beispielsweise über Google machen. Warum so umständlich?

    J

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Kalligraphiepinsel

    Hallo, ich habe einen ovalen Kalligraphiepinsel angelegt und einem Pfad zugewiesen und die Pfad-Form erhält einen kalligraphischen Kontrast. Soweit so gut. Klicke ich allerdings erneut auf die kalligrafische Linie, um sie erneut dem Pfad zuzuweisen (zum Beispiel, weil ich diesen verändert/verlängert habe), so ändert sich mit jedem Klick der Winkel im des Ovals. Ein Bug oder eine Voreinstellung, die ich noch nicht kenne? Vielen Dank für jede Hilfe.

    J

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. drag and drop items from photoshop

    gives an error "not enough memory to place file"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Illustrator ne tient pas compte du réglage d'unité dans les préférénces

    Illustrator ne tient pas compte des unités spécifiées dans les réglages des préférences. Par exemple : lorsque dans les préférences, l'unité est réglée sur Pixel pour Général, Contour et Type ; dans la fenêtre Propriétés l'unité est en mm. Ceci même après relance du programme et réinitialisation des préférences

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Shape are invisible/Glitch

    Hi, I use Adobe Illustrator 2021, and my laptop is Mac OS Big Sur. Recently, illustrator bugs often appear. When I drew the shapes/lines with a pen tool, the objects are invisible Or glitch. It suddenly happens, so I had no idea what I can do.
    When I zoomed out/in or tried to re-create in a new file, uninstalled and installed the app, I tried everything that I can do, but the result didn’t change.
    It’s inconvenient because even I drew all the shapes; after all, it’s invisible to see...I’m not sure what the reason is. Would you help me…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. anchor point position

    Hello !
    So, the issue is with the anchor point placement on the Art-board. At one stage the bug happens and i am not free to move my anchor points where i want,
    or i create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. i tried them all.

    So i have to find a previously created file where that doesn't happen, replace the vector content, resize my file and i 'm good to go.

    When it happens i cannot : snap to point, snap…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 3D - Extrude - Isometric Top is skewed so edge does not run parallel with Isometric - Right

    I made a square out of vertical rectangles of alternating colour and wanted to make it into each face of a cube.

    However, 3D - Extrude - Isometric Top (with no bevel or shading) effect is slightly skewed.

    Therefore, I cannot connect each anchor point to make a cube. See screenshot to see how the top's edge veers away from the right side.

    OS: Mojave 10.14.6
    Illustrator 2021: 25.0

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Again and Again not responding or not opening.

    Hi and I am Atharv Pathak Sharma, I am 10 years old and I illustrate and design logos..., Today I am very disappointed by adobe Illustrator because it is again and again not responding or not opening, and before you all ask me which version of illustrator I am using, it is 2021 ok I want the problem to be fixed as soon as possible, and if you think that illustrator 2021 isn't launched then here's the proof https://getintopc.com/softwares/designing-tool/adobe-illustrator-cc-2021-free-download-1470232/
    Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Saving issues

    I could not save my illustrations as any AI or PDF.
    After selecting save as PDF/AI it allows to save but there is no document saved in my targeted folder. Please help, i can only save it as JPEG

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. App Window size enlarges to fill all available Monitor space

    Have the window fill 60% of monitor space instead of 100%, so user can select the window size according to needs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 'Save As' isn't working at all

    Can't save anything or export PDF etc. through "Save As"

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. iCloud drive

    Illustrator thinks links are gone when files are being stored in iCloud Drive (even though the cloud version is still in the same folder on my computer). Please allow Illustrator to download linked files in iCloud Drive automatically so I don't have to download and relink manually.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Library Section

    On the library button. I cannot click the back button. It's not clickable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Workflow issues

    I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
    Needing some help here!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Generally cumbersome, especially copying and pasting.

    Just a horrible program all together. Whatever happened to the Illustrator of days past? I think the program has become SO complex as it has "evolved" that it has become bogged down and quirky. Just to try to copy and paste a whole segment made up of multiple points is irritating. Why can't it paste a section, as opposed to just select segments of an object, when I choose the selection tool to do this. (I know not to use the direct selection tool for this).

    It is just SO cumbersome, and without a lot of the commands or nice…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. unknown error when trying to finish my design.

    try to ADJUST MY DESIGN AND ALL I GET IS UNKNOWN ERROR POPUPS. it also reverted some of the work i did. this is absolutely ridiculous! i cant adjust a thing!!!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. ウインドウ(W)→ワークスペース→初期設定(クラシック)で画面中央に縦長の枠が表示される。

    画面中央に縦長ぼやけた枠が表示される。
    イラストレーターを縮小化しても、画面中央にそのまま表示される。
    縦長の枠が表示されないようにしてほしい

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base