Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7756 results found
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no preview of current work
the preview or where you work does not show rather it simply shows the previous page and does not change
1 vote -
Issues copying linked graphics from a multi-page PDF opened in Illustrator as links.
When opening a multi-page PDF in Illustrator, you have the option to import all pages as links for optimal performance. If there is bleed in the file, the size and scale of the graphic is correct UNTIL you copy/paste the link into the same or different document. Copying/pasting causes the linked graphic to resize:
- Open multi-page PDF with bleed in Illustrator and choose to Import PDF Pages as Links
- Select one of the linked graphics.
- Copy and paste into the same file (paste in front makes the issue more apparent).
- You will find the pasted graphic is now a different…
1 vote -
Error Recolor artwork Adobe Illustrator 2020 24.1.2
In the moment that updated the illustrator to the version 24.1.2, the module of Recolor Artwork doesn´t show the name of the color like in the past version of the software, I need a help with this, I use this module a lot.
1 vote -
Opening a file within Bridge
The document “ 2020SUMMER08_09.ai” could not be opened. AIRobin cannot open files in the “Adobe Illustrator document” format. IOS is 10.14.6 Version of Illustrator is Version 24.2.1
1 vote -
"save as" issue
MacBook Pro 15-inch
2,2 Ghz 6-core Intel i7
16GB memory 2400MHz DDR4
macOS Catalina
Illustrator 2020 v.24.1.2When I press cmd + save, it saves but then asks me to save again.
Please see the link below for the screen recording I made.
https://www.dropbox.com/sh/z7kycdcuoohqzz8/AACxbgR9OuX9S_fEmnrZkivaa?dl=0
Please advise.
I have had no communication since my last post.
Thanks.
Mike Britz1 vote -
CSS Properties: Generated CSS selectors are wrong sometimes
Hi.
OS: Windows 10 x64
Illustrator: 24.1.2 and older versionsSteps:
I have drawn two paths (shapes) on the same layer.
I have given these names:
abc1 and abc11 to each pathWhen I select one of them, the generated css in CSS properties panel is ok, the selector's name is right. The issue happens just when I select both paths at the same time and try to generate the CSS.
The selector name for abc11, is changed wrongly to abc111 (an extra 1 at the end).
Expected result:
.abc1
{
position : absolute ;
left : 120px;
top :…1 vote -
For some reason I can create a bar graph but not it's not allowing me to create a pie graph?
For some reason I can create a bar graph but not it's not allowing me to create a pie graph?
1 vote -
Cannot activate new fonts
I'm using Illustrator 24.1.2 with a creative cloud student subscription on Mac OS Catalina. When I try to activate any font not installed locally, the activation process will go on for five minutes, then terminate itself. No font would be installed. I Googled around for similar problems, and many suggested looking at the "Font" tab of the creative cloud app. I don't have that tab. The only tab in my creative cloud app is "Apps".
1 vote -
Copy/pasting envelope changes fill
Mac OSX 10.14.6
AI 23.0.6Fill inside envelope distort changes when pasted into another file
1 vote -
Locked Layers won't allow file to save
If layers are locked, AI file won't save and close. It will continue to prompt you to save multiple times but won't allow you to close the file due to the asterisk. The asterisk will only leave if you save the file with the layers unlocked.
1 vote -
Measuring/positioning elements improperly includes shadow/effects
It used to be that when you selected an object/element with a drop-shadow (or other effect), the measurements did NOT include the drop-shadow. HOWEVER, now they do and it's causing me lose-my-mind!!! To measure and or position ANYTHING correctly, you have to first turn-off the shadow (in the Appearance panel) then position/measure and THEN turn-on the drop-shadow!!! Seriously, this is an enormous time-waster. PLEASE, allow us to turn off the function where everything is measured-and-positioned by it's drop-shadow. PLEASE
1 vote -
Illustrator 2020 (24.1.1, windows 10) cannot open file
Cannot open one of my illustrator files.
Every time I try to open it illustrator freezes and doesn't unfreeze until closed. I have uninstalled and reinstalled illustrator, restarted my laptop, tried turning off the firewall. I tried attaching it to this comment but it wouldn't load.
thanks1 vote -
Incompatibility with the App 'RightZoom'
I was investigating a phenomena of very slow selection of objects and an unintentional motion of object to the cursor position although mouse is not pressed (object not dragged).
I found, after a lot of test and eliminations that the problem was conflict with the app 'RightZoom' that allows Window Zoom while keeping menu visible, something that Mac normally does not do (menu line disappears, appearing only when mouse is pushed to the upper border). Once the app is shutdown or removed, selection goes back to normal - fast and stable.
1 vote -
3D Extrude and Bevel
When I apply 3D Extrude and Bevel with cap set to 0 and surface set to no shading my image now has a background. Now I tried a few things to correct the image in 3D Extrude and bevel and the entire image is gone. The image frame is still there.
This occurred after the latest update to Adobe Illustrator 2020 24.1.2
1 vote -
Transform Function not working.
Hello, as I click on an object or path the edit anchor points, it is not allowing me to transform or rotate by hand. This has been occuring for the past couple of days.
1 vote -
Line Segment tool sizing errors
If I specify a line 1" long using the line segment tool, the resulting line size is incorrect. Please fix! Thanks
1 vote -
Brush strokes disappearing when exported
Hello!
I am completely new to illustrator and thought i would use this spare time to see if i could create my own new logo!
I am trying to use a 'watercolour' brush stroke behind my text in two different colours which i have done successfully, however when i go to export my image, the brush strokes are appearing on the small preview image, but when the image is opened the strokes disappear. Is there something i need to do to be able to view these in large when exported?
Thanks,
Amy
1 vote -
Transparency
When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?
1 vote -
1 vote
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Cannot copy/paste Chinese font into Illustrator. Show box with X in it
Cannot copy/paste Chinese font from PDF to Illustrator. Get squares with X's. Cannot change to a different font it defaults to MyriadPro. Also, I do not show Chinese under the Character drop-down.
1 vote
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