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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7753 results found

  1. Character panel issue

    I can not open the character panel. It flashes briefly a couple seconds after clicking on it, but then disappears. I'm running version 23.0.3 on Windows 10

    1 vote

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  2. 1 vote

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  3. Text file saved from Document Info palette is not supporting file names in Japanese

    Environment: Windows 10 2018 (originally in Japanese but using English language pack)
    So I'm using CC 2019 in English and when Illustrator saves the Document Info, all files that have names in Japanese will not show up properly in the text.
    I suggest support for Unicode or other more capable standard.

    1 vote

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  4. Links Delay

    iMac, Mojave 10.14, Illustrator 23.0.3

    When I select any link whether it be on the artboard or on the links panel, it has a slight delay. Not sure when exactly this changed but it wasnt always like this, i was able to relink one right after another with zero delay and now im not able to do that. I have 2 Examples.

    1. When I select a link file from the artboard, it takes about 2-3 seconds before its shown selected on the links panel. This is a problem because if i try to Relink within those 2-3 seconds, it wont…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  5. Artboard color and palletes not showing correctly onscreen

    Each time my CC updates my swatches and artboard color is off. Adobe techs went in remotely and fixed it once. My CMYK Red looks like Magenta on screen. Reg Black looks Navy blue. PLEASE FIX THIS!!

    1 vote

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  6. 1 vote

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  7. TypeKit

    Type Kit isn't working :( I've shut down and restarted my computer multiple times :(

    1 vote

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  8. Changing font size or leading doesn't get applied but jumps with Undo

    When editing type, I will attempt to change its pt size or leading and no changes are made. When I attempt to undo those changes it jumps back about 10 steps. This happens at least once a day. I run the most recent macOS and CC.

    1 vote

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  9. Can't add Anchor points

    I've been on all the forums and I've tried everything suggested.
    I can't add anchor points - I have a new MacBook Pro.

    1 vote

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  10. crashing

    illustrator crashes every time i use the blob brush

    1 vote

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  11. Illustrator not responding after scaling

    Every time while I use transforming tool it happened! I've to save and close the file.
    System info:
    iMac 27 inch I5 late 2013 - 32gb ram
    Ai CC 2018
    OS High Sierra

    1 vote

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  12. phantom lines overlapping paths

    Sometimes a portion of my shape will look cut off. There is no vector information generating is, it just renders it that way for some reason. Examples attached:

    1 vote

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  13. Illustrator files hides from Finders "Smart folder" search

    I have made a "smart folder" in macOS Finder that shows recently opened files, but for some reason it won't show .ai files. I think this is an Adobe/CC-related problem and not caused by MacOS, beacuse after a little googling, other Adobe file types seems to be affected by the same issue. The .ai files do show up in the smart folder if Illustrator is running, but will eventually disappear after I quit the application. The problem seems to be specifically related to the "recently opened" search criteria for the the smart folder, becuase they do appear if I set…

    1 vote

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  14. Selection tool does no allow to resize a selection

    Selection tool does not work properly. It selects the total anchor points of an object, however it does not behave as the Direct Selection Tool, it only allows to move the object. It does not allow to resize. a single or multiple objects selected.

    Illustrator version: 23.0.3
    OS: Mac OS Mojave 10.14.4

    1 vote

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    Most likely you have accidentally disabled bounding box. Enable it back via View > Show Bounding Box or with a Cmd/Ctrl + Shift + B hotkey. If it solves it (or not) — please comment back.

  15. Illustrator opens with all settings lost and menu area unable to grab

    OS: Windows 10 Home. Version 1809. Adobe Illustrator 2019 23.0.3 (and earlier versions)

    I use Illustrator daily. Approximately every 2 months it launches with a corruption. All of my settings are lost and the menu bar has a strange gradient and is unusable. The only solution I have found is to reinstall and set up from scratch, which is time consuming.

    1 vote

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  16. Scrubby zoom is not allowed if gradient is used

    If i use a gradient, the scrubby zoom is not allowed. Please fix it.

    1 vote

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  17. Image Trace Creates a white border after trace

    High fidelity image trace in Illustrator 2019 for Mac will add a white border and round the corners. This doesn't seem to be an issue with the PC version of Illustrator (at least for the white border, it will still round the corners).

    1 vote

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  18. Please stop messing up the "Align to Artboard" option. Can't you just put up a sign somewhere to remind everyone to stop adding this bug bac

    Please stop messing up the "Align to Artboard" option. Can't you just put up a sign somewhere to remind everyone to stop adding this bug back.

    1 vote

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  19. Rendering intent selection not applied

    The selection of rendering intent in the print dialog box is not applied. When printing only the selected rendering intent of color settings applies. I.E the drop-down for selecting rendering intent when printing seem to not be hooked up to any active code at all. This has been an error since at least 2011.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  20. Running Action to Save As EPS with only Artboard 1 results in AI file

    I'm trying to run an action that Saves an AI file as an EPS using the only artboard, using the Illustrator 10 EPS option, with transparency. When I create the action, it works and I get a single good result. When I run the action, it does not work. It saves an AI file, not an EPS file.

    This has been reported to Adobe Engineering

    1 vote

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