756 results found

1. Eyedropper cursor blinks while held

   If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
   Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

   Happens on both Windows and Mac.
   And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

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2. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

   Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

   If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

   Does not help if I set these in Document Setup as well.
   Please make these consistent!

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3. Width tool started work weird after update 27.9

   After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

   I use width tool a lot and this is problematic.

   Oh and in some cases width point not showing.

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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The bug is fixed in the latest public release 28.0.

   Please check and reply back if it now works as expected.

4. When N key is pressed to get the Pencil, it says "an unknown error occured"

   I am in AI 27.0.1 on a 2021 MacBook Pro running Monterey. Each time I hit the N key to get the pencil, it says "an unknown error occurred." It doesn't crash, but I can't use the pencil.

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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The problem got 'solved' by unplugging a Dell monitor connected to MacBook Pro. Changing the resolution also helps.

   However, this is not a true solution, but a workaround. If you have this issue too — please vote and comment.

5. Cutting a line with Scissors tool then resizing it works wrong

   1: Windows.
   2: 2022 26.5.0.
   3: Cutting a line using the Scissors tool then resizing it using the handles.
   4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.

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6. Tracing large image gives worse results than with tracing a small portion of the same image

   When trying to trace a fairly large file with sparse graphics - the trace function appears to lower the resolution significantly, resulting in a junk trace. If I clip a small portion of graphics and trace that, it works fine. Shrinking the file before tracing didn't work (by half), I couldn't shrink any more without losing the fine grained art. I was able to make this work using a different product(which I really don't like). I use trace all the time, usually on smaller logos, which works fine. I suspect there is something in their algorithm that reduces the resolution the program looks at based on the size of the file in order to save CPU time. It would be nice if that "handle" was available to the end user so they could decide to use more cycles or memory when needed.

   When trying to trace a fairly large file with sparse graphics - the trace function appears to lower the resolution significantly, resulting in a junk trace. If I clip a small portion of graphics and trace that, it works fine. Shrinking the file before tracing didn't work (by half), I couldn't shrink any more without losing the fine grained art. I was able to make this work using a different product(which I really don't like). I use trace all the time, usually on smaller logos, which works fine. I suspect there is something in their algorithm that reduces the resolution… more

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7. Scale or rotate when using preview does not work

   When scaling any object in Illustrator 2019 when using the preview checkbox the scale percentage is immediately applied to the object. So, for instance, if I enter 110% and decide that is not enough, I enter 115%. The object is actually transformed 100% AND 115%! If I press cancel, the two transformations are applied to the object, and I need to click undo twice to get back to the original.

   This happens for the rotate, reflect, and shear tools too.

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8. Image Trace disappears when I click Advanced Options

   Adobe Illustrator CC2018
   Image Trace disappears when I click Advanced Options.
   Need to remedy this asap. tried updating and closing all other apps before starting...

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9. After unlink vector art from symbol, handles and points never appear again - CC 23.0.2

   I see that this bug was supposedly fixed but it's back.

   I made a vector shape and dragged it to the symbols palette.

   Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.

   Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.

   It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into another document then cut it and paste it back in the original document again.

   The only way to get shape handles and points back again is to cut or divide the shape and then join it back together. This creates extra points that have to be cleaned up.

   Same behavior as previously in previous bug. :(

   I see that this bug was supposedly fixed but it's back.

   I made a vector shape and dragged it to the symbols palette.

   Then I placed the symbol in my artboard, and unlinked the placed art from the symbol.

   Now when the shape is selected, no handles or points are ever visible again - I can not select all or any handles or points with the direct selection tool, because they are gone. The shape can not be manipulated.

   It does not matter if I cut and paste it, expand it, ungroup it, double click it, or paste it into… more

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10. Manually entering integer size values makes fractions

    The Width/height (Screenshot B: / H: ) Values don't work sometimes.

    If I manually type in the values like 20x20 it will create something like this 20,134x19,999.

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11. Can't resize text, objects, or images anymore using the selection tool

    When I click on any object, text, or image and try to resize it just by clicking and dragging the anchor points, it doesn't resize anymore like it used to. It just moves the object. This is on a Mac in Illustrator CC 2019 23.0.1

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12. Surface pro (2017) pen pressure problem

    Hello everyone!

    I don't Know if this is a bug, a missing driver or miscalibration, but I have a problem with the surface pro (2017) and the Adobe Illustrator paintbrush tool not working well together. I have the newest model of the surface pen, but the lines I draw with the paintbrush tool are not able to taper to a sharp edge even if I start with really low pressure and lift the pen carefully at the end. It always leaves this rounded edge.

    This video demonstrates my problem: https://www.youtube.com/watch?v=95JQRwbsGD8

    I have also attached two screenshots: first being a screenshot of the lines i drew on my surface pro (2017) and the pen; and the second being a screenshot of the lines I did on my desktop computer using a Wacom Intuos pro. these were drawn with the same exact brush and using the same hand movement, however you can clearly see that the Surface Pro is not able to produce as thin lines.

    I have tried to change the pen pressure curves to combat this but it doesn't help. What it feels like is that when you press very lightly with the pen, the line jumps straight to this medium thickness instead of being really thin at first. Also the line keeps the same thickness until I exceed a certain pressure threshold. The line starts drawing pretty much when I feel like it should, it just jumps straight to thicker line and stays that way for a bit even if i change the pressure slightly. This can be most clearly seen in the middle lines of the screenshots I attached: the first one (Surface Pro) has no variation in the line weights of the lines it produced from my very light, barely-touching-the-tablet type of line, but the second (Intuos Pro) was able to pick up on the line weight variation on those lines.

    I have installed the newest firmware and driver update already from: https://www.microsoft.com/en-us/download/details.aspx?id=55484

    I should also mention that with Photoshop I am able to produce very thin lines, so the pressure sensitivity works well in there.

    I would be really grateful if a solution could be found to this problem! Inking with vector lines was something I was looking forward to when buying this device, but now I feel like I am handicapped when using Illustrator on my Surface Pro.

    Hello everyone!

    I don't Know if this is a bug, a missing driver or miscalibration, but I have a problem with the surface pro (2017) and the Adobe Illustrator paintbrush tool not working well together. I have the newest model of the surface pen, but the lines I draw with the paintbrush tool are not able to taper to a sharp edge even if I start with really low pressure and lift the pen carefully at the end. It always leaves this rounded edge.

    This video demonstrates my problem: https://www.youtube.com/watch?v=95JQRwbsGD8

    I have also attached two screenshots: first being a screenshot… more

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13. Tools not working.

    Some tools not working. When I click on the text tool I get something that looks like a pencil with a circle with a slash through it underneath the pencil-brush-pen-line tools. I deleted preferences and nothing helps. This is very aggravating.

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14. Cannot select objects with selection tool

    If I have a layer set to preview mode and it is above another layer that is not in preview mode, I cannot select objects in the preview mode layer when the objects are above an object in the lower layer. I have tried zooming in as close as I can and the selection tool will still not select an item in the preview mode layer. I can get around this by hiding the non-preview mode layer or selecting the object in the layers panel.

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15. Selection Tolerance for text or drawing is off and very annoying

    Using Mac OS X High Sierra 10.13.4 with Retina 5k display
    Illustrator CC 2018 version 22.1

    Please reference the attached image.
    Selecting a line. The curser is clearly on the line but the dot is highlighted instead.
    Selecting text with the text tool: the curser is clearly over the text, but the it is highlighting the circle around the text instead.
    Selecting dimension text: the curser is clearly over the text, but the tool shows text on a path.

    This is even more annoying when selecting a point. Click 20 times then give up and zoom in.

    And it is even way way way more annoying when selecting text because the text curser adds a new text box over the text which you were trying to select. Extremely annoying when all you want to do is small quick edit and it becomes a game of trial and error to even select the text.

    If this happened once in while (a far part while) then it would be ok and tolerable, but it happens very frequently. I have to zoom in quite a bit (usually from 100% to at least 300%) to get the correct object.

    Zooming in and out frequently to select something correctly is very annoying, specially when you can see that the curser is clearly on the object you want to select .. you click on it and something else next to it is selected instead.

    I tried various setting in the tolerance preference to no avail.

    This did not happen in Illustrator CC 2017.

    Using Mac OS X High Sierra 10.13.4 with Retina 5k display
    Illustrator CC 2018 version 22.1

    Please reference the attached image.
    Selecting a line. The curser is clearly on the line but the dot is highlighted instead.
    Selecting text with the text tool: the curser is clearly over the text, but the it is highlighting the circle around the text instead.
    Selecting dimension text: the curser is clearly over the text, but the tool shows text on a path.

    This is even more annoying when selecting a point. Click 20 times then give up and zoom in.

    And it is… more

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16. Bounding Box Issues - Incorrectly including shadow on some objects

    There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm also including reference from a previous bug I reported that is still unresolved relating to the bounding box not rotating with certain objects as it had in previous versions of illustrator (as shown in the bottom of attached jpeg)

    Mac High Sierra - Illustrator 22.1

    There are several selection bugs related to the behavior of bounding boxes (as shown in the attached jpeg). If a shadow is applied to an object such as a rectangle shape, then the bounding box correctly stays around that rectangle. But edit a point on the rectangle and suddenly the bounding box also includes the shadow. This is not desirable as then rotating the object changes its center point depending on the location of the shadow. Same thing with a line shape vs. a line created with the pen tool (the pen tool line's bounding box contains the shadow). I'm… more

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17. Selecting Anchor Points is WAY TOO HARD

    Why is it necessary to click 30 or more times just to delete an anchor point? I have the tolerance set to the maximum, but it makes no difference. When one zooms in, it should make it easier, but nothing changes. Very time consuming and frustrating. Please fix. Illustrator CC 2017 v21.02

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18. Ellipse Tool not working

    Circle/Ellipse tool has some sort of preset effect making it look jagged. This should not be the default.

    This is a basic feature which should be working properly -please fix this or we cannot continue using this product.

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    6 votes

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19. Esc no longer works as a shortcut for "Exit Artboard tool mode"

    Esc no longer works as a shortcut for "Exit Artboard tool mode"

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20. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

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    Done (Available in Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    This is fixed and is available now in beta. Please check and share your observations.

    Regards,

    Aishwarya G Gadodia