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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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755 results found

  1. Bug star with a radius of 0.

    Since updating to #illustrator CC 2018, why it is now impossible to create a star with a radius of 0. I am a French trainer and it is now impossible to create a star with a radius of 0. I tested on PC and MAC and there is always this problem.

    1 vote

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  2. Brush edge dissapears. Can't see the shape of my brush. Randomly.

    Cannot see the outline of my brush. Randomly it dissapears. It would be great if I was into random looks to what I do. But I'm not.

    In fact, I'll hazard a guess that not many people paying close to £50/month are very into randomly varying results.

    1 vote

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    Request to Contact Support  ·  Anish Kumar responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .

    Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

  3. Panel Options not displaying on click and hold

    In the panel selection for all the tools (natively on the left) as a click and hold on a tool (ie. The rectangle tool) it does not show any options to select anything else such as the ellipse tool. This issue exists on all of the tool buttons as well as trying to selecting font sizes, in the character panel. Another example is the transparency dropdown. The dropdown just doesn't show up when I click it.

    1 vote

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  4. Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

    Blend Tool Preview Causing Illustrator to Save (?) and then Hang Forever (I assume)

    4 votes

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  5. Cannot uncheck rubber band option

    Bug where in the preferences panel the rubber band option for the pen tool will not uncheck.

    1 vote

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  6. Anchor Points Flat Instead of Sharp Points

    When I draw a point with the pen tool, sometimes it gives me a nice sharp point, and other times it flattens it like a bad military haircut. If I wanted it flat I'd select the Bevel Join. Instead it takes me several minutes of fiddling with the anchor point angles to get the points, often giving me a curve that I didn't want, and wasting valuable time. It seems to be even worse than usual since the latest update (22.0.0).

    1 vote

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  7. Drawing Tablet not working properly after update

    Since the 2018 update my drawing tablet that works properly with every other program on my system not requires me to press down abnormally hard to do anything at all in Illustrator. This is killing my work flow and I regret updating.

    2 votes

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  8. Illustrator CC/Windows- When selecting multiple type boxes and lines it randomly deselects the group.

    When trying to align un-grouped lines and text boxes, it will deselect before I am able to move anything. I've updated to the most current version available (21.0.2) and reset preferences and am still having the same issue.

    2 votes

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  9. Dell Canvas Pen Dysfunction

    I've had pretty consistent issues getting the Dell Canvas and Illustrator to play nice with each other, and it's gotten totally out of control with version 2018. Although some pen functionality has improved, there's one bizarre roadblock... there's a good 7 second delay when selecting objects with the selection tool (which can be cut short by moving the mouse). Using my finger directly on the touch screen works fine, but the pen is almost unusable for this reason.

    1 vote

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  10. Wacom tablet settings are completely overlooked at not applied. I have an Intuos 4 and the assigned buttons are not being recognizd.

    make sure the assigned buttons to a program for the wacom tablet interface work as assigned and not overlooked by the program.

    1 vote

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  11. Simple drawing of shapes, and moving them (HS)

    CC 2017.1.0 (21.1.0)
    Lauch Illustrator
    Click a new document
    Draw square, Draw another, try moving them, the cursor sticks, and then dragging get's confusing, and lag happens

    GPU disabled, from Bug Notice.

    TRYING TO WORK HERE

    1 vote

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  12. reflection tool

    AI 21.1
    create a hollow compound path with two rectangles

    round one of the corners
    make an off-centre reflection with either tool palette or from transform menu
    the inner path gets reflected but the outer path only gets moved to where it is expected
    the 'preview' is correct but when I release the mouse any path having at least one rounded corner gets rotated 90º clockwise

    2 votes

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  13. Illustrator crashes when using 0 (zero) as first "dash" and second "gap" in stroke menu (Dashed Line)

    5 votes

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  14. The Option button does not work with creating objects from a center point or copying using the Option key

    The Option button does not work with creating objects from a center point or copying using the Option key. Tried uninstalling and reinstalling from Creative Cloud suite.

    1 vote

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  15. Object drawing error

    When I click and drag to draw an object such as a rectangle or ellipse I get a wild error where Illustrator tries to draw all of the intermediary steps in between. I gives me an unknown error, and if you look in the layers palette you can see that it is actually drawing lots of objects rather than the one I'm intending to draw. I have attached a gif of what is happening.

    I've been having issues attaching files to this post. Here is a link to a gif of the issue. https://imgur.com/a/gd7ae

    0 votes

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