Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
757 results found
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Join Tool and overlapping paths - strange behavior
Hello, UserVoice and Illustrator community!
Join tool make strange behavior - problem with overlapping paths.
I took a ready-made example with an umbrella from a pink outline.
https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.htmlI used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).
Then I moved the green element a little and the join tool started to behave strangely.
Example on the top right (dark turquoise umbrella).
The intersecting outlines worked well.
But the overlapping ones - I did some nonsense, I got a loooong tail.I also moved the green element and…
1 voteThe paths are actually diverge or the intersection happens after the paths are extended, and not shortened, as explained in the comments
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Reflect tool should mirror path direction as well
When Reflecting (mirroring, flipping) Paths with a non non uniform Stroke Widths, the result is not correct, since the Path direction is not reversed. (see screenshot)
1 vote -
Drawing a straight line with the Pencil tool with Shift held crashes Illustrator
The program constantly turns off on its own when drawing a straight line using the Shift + Pencil (N) combination.
1 vote -
A part of a traced image vanishes when using Image Trace
When changing raster graphics to vector graphics, an image element (with a yellow background) was removed. It looks like Adobe Illustrator does not recognize this color. How can I solve this problem?
1 vote -
Measure tool stops working for measuring an area after we toggle to Selection tool with Cmd/Ctrl and move the object
If we create an object and try to measure its area with the Measure tool — it gets highlighted and the area gets calculated fine, showing the result in the Info panel.
But as soon as we hold Cmd/Ctrl to temporarily pick Selection tool, and move the object, releasing Cmd/Ctrl breaks the measuring — no area, no highlight. Reselecting doesn’t help.1 vote -
Curvature Tool hotkey Shift+` (shown as Shift+~) doesn’t work with Russian keyboard input
Ai team believes everyone uses English it feels like.
Backtick is reported to fail to work often, but here it’s even more convoluted.
In Russian, the key that houses backtick (`) and the tilde (~, with Shift held) types Cyrillic 'ё' and its capital from 'Ё' respectively.If I map Curvature Tool to just backtick — it works.
But with Shift added, like Ai offers by default — nope.There is a larger request on a similar topic, Some shortcuts don't work while using non-English keyboard / language layout — http://illustrator.uservoice.com/forums/601447/suggestions/44393445 — but perhaps the team needs to solve it…
1 vote -
Selection tool works like the Direct Selection Tool
I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.
I have tried the workaround to change settings in preferences, but the problem still persists.
I have a Windows Desktop:
AMD Ryzen 5 3600 6-Core Processor
32GB DDR4 RAM
Radeon RX550/550 Series
1TB SSDIllustrator CC 2025 (V29.3)
1 vote -
Generative Shape Fill - not present in the interface.
Generative Shape Fill - a tool that is written about everywhere is not present in the interface.
Illustrator 29.2.1
Illustrator (Beta) 29.4.49System:
MacBook Pro
Chip: Apple M1 Max
Mac OS: Sonoma 14.1.11 vote -
Eraser tool not working since update today, it erases whole image
Eraser tool not working since update today, it erases whole image
1 vote -
Some shortcuts don't work with Mac Sequoia 15.2 OS
The spacebar does not resize something when drawing. Instead it brings up the properties box and sounds an error alarm on the Mac Mini Pro M4. Additionally, the keyboard shortcuts, such as M or H, stop working mid program. The up/down keys don't change the number of sides while drawing a polygon. I'm running version 29.1 I've already disabled any spacebar shortcuts native to the OS. Even running in safe mode, Adobe creative cloud programs have incompatible shortcuts with Mac Sequoia.
1 vote -
Dimension die but don’t get expanded when pasted along with the objects with Paste Remembers Layers enabled into a different document
I have a floor plan.
Some of the objects I have there have live dimensions attached.
I need to copy them all from an older revision of the file into a newer one.- I select objects and their dimensions together
- I enable Paste Remembers Layers in the Layers panel’s flyout menu
- I copy them
- I open the different document and run Edit > Paste in Place command
It all looks fine... Objects get pasted where expected: dimensions into their own layer, other stuff to other layers.
No shy message about objects being expanded.
All dimensions are displayed as single entities…1 vote -
Rectangle and shape feature only has pixels as measurement even though Inches is selected in Preferences.
I've updated to the latest Illustrator and old versions and new versions have this same issue. When creating a rectangle or shape, it only allows pixels instead of inches even though my preferences for units is selected for INCHES. This is absolutely annoying as I can 't even put in a size for printing like a business card or letter because it only wants pixels for measurements. I've been an Illustrator user for over 30 years and this bug is huge that apparently is not being addressed in previous releases.
1 vote -
Freezing when using the Pen Tool
Experiencing intermittent freezing when using the Pen Tool in Illustrator (2024). It freezes for a few seconds after each click, disrupting
1 vote -
Undo deletes more than one history step
Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.
Illustrator version: 23.0.3
OS: Mac OS Mojave 10.14.41 voteIf you still have this problem happening, please share a test file, the steps needed to get the behavior, and a video recording of it, with History panel opened in view, so the team can reproduce the issue on their side.
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Move Tool Malfunction
I can't select the move tool properly-- or any other tool in this case. The main selected tool is stuck in the hand tool. After a while, it switches to the move tool and it gets crazier!!
Whenever I select a layer or an object, there's a 1-3 second delay. Can this be fixed? My projects are affected. I tried resetting the app already.
1 vote -
Blob Brush tool not functioning - making smaller shapes than I’ve drawn and nowhere near the right shape
I'm trying to draw with the blob brush tool - its not creating anything close to what I’m drawing if at all, sometimes it just does a single dot. it's also been extra laggy of late - taking full seconds to register I’ve moved the mouse.
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Screenshot 2024-11-01 at 10.14.18 am.png 895 KB -
Screenshot 2024-11-01 at 10.04.11 am.png 929 KB -
Screenshot 2024-11-01 at 10.04.03 am.png 897 KB -
Screenshot 2024-11-01 at 10.29.01 am.png 898 KB -
Screenshot 2024-11-01 at 10.03.59 am.png 855 KB -
Screenshot 2024-11-01 at 10.29.03 am.png 954 KB -
Screenshot 2024-11-01 at 10.14.24 am.png 871 KB -
Screenshot 2024-11-01 at 10.04.09 am.png 899 KB
1 vote -
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Pen Tool Randomly Deactivating Briefly (a LOT)
Just updated to CC 2025 and have been introduced a bug where the pen tool now randomly deactivates for a split second and begins a new path. I've tried rebooting the suite, closing all other programs, but the issue is persistent. It happens so often I just clocked it at around 3-4x per minute. Insanely frustrating and making things take far longer than they should.
I'm running on a brand new M3 MacBook Air, not a complex file at all either.
1 vote -
Keyboard Increment works wrong and arrow keys move object more than they should
I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)
The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm
Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm
Please correct ERROR it is very useful and necessary, it makes me waste time in the Design
1 voteThe issue reported no longer happens in 29.0.1.
In case a similar problem happens with you, make sure you have both Snap to Grid and Snap to Pixel disabled.
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Transform Again (Command + D) works inaccurately
When repeated more than three times, distances and measurements become inaccurate.
1 vote -
Ai Pen Tool keeps snapping to points
The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.
Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)
1 vote
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