Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
757 results found
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Corners dialogue box deselects points when adjusting radius
When selecting multiple points in a shape and double clicking on a corner widget to bring up the Corners dialogue box, changing the corner type and rounding affects changes all the selected points. However, changing the radius effectively deselects the other points causing only the point associated with the widget that I double-clicked on to be affected.
2 votes -
Drawing Tablet not working properly after update
Since the 2018 update my drawing tablet that works properly with every other program on my system not requires me to press down abnormally hard to do anything at all in Illustrator. This is killing my work flow and I regret updating.
2 votes -
DELL Canvas /drawing issue
Can't use the pencil /brush in Illu cc2018 in order to paint on the DELL Canvas27. Nothing happens drawing on it, with mouse it works like it should! In 2017 no problems ... I got the win 10 fall creators update with the following patch btw...
2 votes -
why is the drawing tablet support removed from illustrator cc after illustrator cs6
include stlyus and drawing tablet support in illustrator cc.
the illustrator cs6 suppports them very well while the cc doesn't2 votes -
Illustrator CC/Windows- When selecting multiple type boxes and lines it randomly deselects the group.
When trying to align un-grouped lines and text boxes, it will deselect before I am able to move anything. I've updated to the most current version available (21.0.2) and reset preferences and am still having the same issue.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Reflect tool in Illustrator doesn't work
Dear Adobe,
I can't reflect object, please help!
2 votes -
reflection tool
AI 21.1
create a hollow compound path with two rectanglesround one of the corners
make an off-centre reflection with either tool palette or from transform menu
the inner path gets reflected but the outer path only gets moved to where it is expected
the 'preview' is correct but when I release the mouse any path having at least one rounded corner gets rotated 90º clockwise2 votes -
Bounding box does not rotate correctly with certain elements
If you take two lines and make an X shape and group it, when rotating this shape (say 30%), the bounding box resets to straight up and down (as opposed to rotating with the X shape) so any further scaling of this shape will be off. In this case, the X will become asymmetrical with any further scaling. This is a new bug as previously versions of Illustrator kept the bounding box oriented as it was originally.
This is on a Mac with the latest Illustrator CC.
2 votes -
meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.
Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.
1 vote -
Using Pencil Tool results in error
Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix
1 voteHi,
Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Error al crear cuadricula
Tengo windows 10, Ram de 8GB, Disco ssd de 900GB, procesador corel i5.
Ajusto los divisores de la cuadricula pero al crearla, los divisores verticales cambian aleatoriamente la cantidad, por números mucho más grandes. Adjunto video.1 vote -
Scale Tool won't deselect
After scaling a pattern within a shape using shift + back quote key you cannot deselect to accept the changes to the patterns scale. I cannot click on any other tool to get out of the glitch. It only stops when I press control + alt + delete.
1 vote -
Apply to All 'quick' action for Dimensions in Properties is slow
Properties has a dedicated quick action for dimension objects, Apply to All (which should be a command instead we can access via top menu, here’s a request — http://illustrator.uservoice.com/forums/333657/suggestions/49010378)
Pressing this applies the current settings of the current dimension selected to all of these on canvas.
It’s S L O W. Even if I have just a dozen of these in the document, each time I change one, Ai goes numb for 15-20 seconds.
Not OK.1 vote -
Move/Copy doesn’t remember last used settings
When using Move/Rotate tool multiple times, UI 'remembers' last setting (helpful).
When using Move/Copy tool, it not only doesn't remember previous setting, it seems to randomly create new settings (not helpful).
1 vote -
Pen’s rubber band lies when I try to continue a path with with an unnecessary handle
Please take a look at this file and the GIF attached.
Try these steps:
1. Grab Direct Selection and select the inner arc segment only
2. Cut it
3. Delete the rest
4. Paste the segment back (I used Paste in Front)
5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —…1 vote -
Shift+Dragging an Object doesn’t constrain it
Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.
1 vote -
Direct Select Multiple Points Moves Entire Object Not Just Selected Points
Selecting a single point and dragging or shift-dragging allows you to move the single point. Selecting two points (out of many) appears to work until you release, then the entire object changes position.
1 vote -
Illustrator double clicks on its own
Adobe Illustrator double clicks automatically and overrides the whole operating system.
1 vote -
White arrow to bind end-points in a design isn't functioning correctly. It doesn't allow to correct the curvature on a trace nor bind traces
When I want to correct the curvature on a line or bind two ends of a line together, the white arrow function doesn't allow me to do so and moves the trace randomly on my design (just as if I were placing a picture on Microsoft Word: it moves everything at it's will...)
1 vote -
Selection tool doesn't work to resize
Illustrator version 29.3.1 (2025)
The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.
iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)
1 vote
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