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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Placed strokes don't save scale once embeded

    If you place an AI file with strokes, scale the placement and then embed the link the strokes go back to their original size before the scale. The strokes view the correct size until you embed it.

    Scale strokes & effect is checked in the scale window and in the prefs. Any other setting/pref that can fix that? or is this just a bug?

    AI Version 24.1.1

    2 votes

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  2. Transparency not working once saved to pdf or opened in photoshop

    I have open a file previously worked on, and when I save to pdf the effects created with transparency are not working at all, as if they are not there.

    1 vote

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  3. Editing 3d Extrude In Existing File Loses Some Values

    MacOS 10.15.7
    Adobe Illustrator 25.2.3

    The shading/lighting and depth options are sometimes saved, but the style is always lost upon accessing the 3D Extrude filter options on an existing file. Problematic for teams that may not be aware of a particular style/value since this effect is finicky to begin with.

    1 vote

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  4. "Preview" button does not turn off effect in non-destructive effects like "tweak"

    Select outline
    Select Effect > Distort and Transform > Pucker & Bloat (or any of them except Twist)
    Check off or on "preview" in dialog.

    Preview does not turn off.

    1 vote

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  5. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the appearance panel, the software crashes.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    4 votes

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  6. envelope distort is not working

    When I use envelope distort I get all of the type going crazy. I have used this in the past, not sure why it is not working now. top image shows the 2 things I am using with envelope distort and the bottom shows what happens. It happens even if I just use one word.

    1 vote

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  7. Big Sur and native Effects gallery crash

    Anybody else getting Illustrator CC2019 and 2020 to crash in Big Sur (beta) when accessing the Filter Gallery (eg. Effect > Texture > Grain)?

    You don't even have to apply the effect. Simply opening that window will doom you to a crash.

    Tested with latest public releases of CC2019 + 2020 and macOS 11 Beta (20A5384c) on 2015 iMac.

    2 votes

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  8. Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended…

    5 votes

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  9. 3d

    The 3D effects (eg. Extrude and Bevel) don't work at all, I can see only flat outline in preview and after saving.

    1 vote

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  10. Illustrator 24.3 on Windows(10): Warp effect not showing preview even though preview selected

    Even though I have checked the box to show previews for the Warp effect, changing styles does not show a preview of the styles. The only preview that is shown is the very first style that was chosen.

    5 votes

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  11. 3D - Extrude - Isometric Top is skewed so edge does not run parallel with Isometric - Right

    I made a square out of vertical rectangles of alternating colour and wanted to make it into each face of a cube.

    However, 3D - Extrude - Isometric Top (with no bevel or shading) effect is slightly skewed.

    Therefore, I cannot connect each anchor point to make a cube. See screenshot to see how the top's edge veers away from the right side.

    OS: Mojave 10.14.6
    Illustrator 2021: 25.0

    1 vote

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  12. Blending paths with Width profiles works wrong

    Create two lines.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate step that have uniform profiles instead of intermediate.

    4 votes

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  13. NEGATIVE OFFSET PATH HAS FOR SOME UNKNOWN REASON STOPPED WORKING

    I dont have an idea but i have the problem:
    It will work for a shape, such as circle by making a smaller circle, however if i type a word -> type - create outlines -> go to path - offset path and select a negative value it just duplicates the same shape with same thickness and i cannot find a way around it

    2 votes

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  14. Opacity Doesn't Live Update when using Properties Panel + Keyboard

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using CPU & GPU Preview

    Problem:

    • With an object selected, open the Properties Panel.
    • Click in the Opacity field and use the keyboard to increment the opacity up or down.
    • Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.

    Expected Behaviour:

    • As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.

    Notes:
    - If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.

    1 vote

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  15. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only.

    When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect>Illustrtator Effect>Stylize>Drop Shadow. Multiply:75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

    Windows 10 - Illustrator v.24.0.1

    6 votes

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  16. warp Effect not working

    I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming…

    1 vote

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  17. A máscara de opacidade não é redesenhada em tempo real / Opacity mask does not redraw in real time

    Amigos, bom dia.

    Após algumas atualizações, tenho notado que o uso do recurso "Opacity mask" em meu Illustrator não consegue apresentar o resultado visual (redesenho) em tempo real. Se eu não forçar a visualização com "View / Outline (Command + Y)" o efeito não pode ser visto.

    1 vote

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  18. Drop shadow results are unusual when converted to grayscale

    Version: 23.1 and 24.2.3
    phenomenon:
    1. Create an object
    2. use drop shadow from appearance menu
    3. From the Edit menu, select Edit Color and then Convert to Grayscale.

    After conversion, the drawing of the drop shadow is not normal.
    There will be a problem even if you save it as a PDF.

    Version 22.1 does not have this problem.

    4 votes

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  19. Duplicate Graphic Styles

    Multipage document. Many objects with a specific style, rectangle, 20% gray fill, no line. All assigned graphic style, eg, Box Style. I want to move these objects to a new artboard, so it's select, Copy, Paste In Place, Move specific distance (because I've laid out my art boards precisely). Problem is that I then get Box Style 1, or Box Style 2, and so on.

    If I option drag this does not happen. This makes NO SENSE.

    Styles are styles. Why would Illustrator be duplicating styles. Makes NO SENSE. Option drag is NOT an efficient way for my workflow. Maybe…

    9 votes

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  20. Improper transperancy handling

    when creating an object with a simple transparency, it renders different siting above a white background vs a white object. I've had someone else recreate to verify it's not just my install. See attached screen shot.

    AI 25.1 Mac OS 10.15.7

    1 vote

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