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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Mascara de gradiente não funciona

    Edição da mascara com gradiente não funciona

    1 vote

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  2. Reflect Across Vertical Axis does not account for Variable Stroke

    I was making a vector in Adobe Illustrator using Variable Stroke. I wanted to make a mirrored copy of my original left-facing drawing to have a right-facing character. But when I mirrored it, the Variable Stroke did not match the original.
    Attached is what I was working on, also labeling the three areas where the issue is most obvious. Note how the stroke thickness is not identical.

    1 vote

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  3. Opacity mask not behaving as expected for object that crosses over itself.

    When I make a gradient opacity mask for a line object as shown, the opacity mask behaves as expected when the object overlaps another object (cyan rectangle; i.e. you can see the bottom object through the top object), but does not when it overlaps itself (magenta rectangle; i.e. the part of the object on the bottom is clipped by the shape of the object, rather than visible through the opacity mask like the separate object).

    2 votes

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  4. Appearance glitch,

    Using appearance, modified text (fill with outline in this case) get buggy when modified on top of a locked image.

    I have been able to re-create this issue on my end at least.

    1 vote

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  5. 3d extrude doesn't cap a cube

    Mac mini M1, BigSur 11.1, Illustrator 25.0.1
    draw a square, select Effects-3d-Extrude-
    45Deg, 45 Deg, 90 Deg.
    select Cap.
    Does not cap the cube.

    1 vote

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  6. Kalligraphiepinsel

    Hallo, ich habe einen ovalen Kalligraphiepinsel angelegt und einem Pfad zugewiesen und die Pfad-Form erhält einen kalligraphischen Kontrast. Soweit so gut. Klicke ich allerdings erneut auf die kalligrafische Linie, um sie erneut dem Pfad zuzuweisen (zum Beispiel, weil ich diesen verändert/verlängert habe), so ändert sich mit jedem Klick der Winkel im des Ovals. Ein Bug oder eine Voreinstellung, die ich noch nicht kenne? Vielen Dank für jede Hilfe.

    J

    1 vote

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  7. Load texture not working in 2020

    Mac OS 10.15.1, Illustrator 2020. For years I've used a custom texture (psd file) that I load into texturizer. But since updating to 2020 Illustrator this custom file doesn't work. I upload the texture file, it looks good in the texturizer panel, but when I click OK nothing happens. When I reopen the selection in the texturizer panel it has "canvas" texture. I'm using the same psd file I've always used. Even when I rename it and save it in Photoshop 2020 I have the same problem.

    18 votes

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    18 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  8. unknown error when trying to finish my design.

    try to ADJUST MY DESIGN AND ALL I GET IS UNKNOWN ERROR POPUPS. it also reverted some of the work i did. this is absolutely ridiculous! i cant adjust a thing!!!!!!

    1 vote

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  9. Plz add a inner shadow effect

    I was doing an assignment in Illustrator which required that I use the Inner Shadow, but Illustrator doesn't have it. Why? It would even work too.

    2 votes

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  10. 1 vote

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  11. The Operation Cannot be Completed due to an Unknown Error (CANT) 3D effect

    I am encountering an issue anytime I attempt to edit the Bevel and Extrude effect on my design. It keeps providing me with a vague error "The Operation Cannot Be Completed Due to an Unknown Error (CANT)" and it will not apply the effect or allow edits.

    1 vote

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  12. Outer Glow producing odd glowing corners around objects

    When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.

    Windows 10 Pro - Pack - 120.2212.31.0
    Illustrator - 25.0.1

    1 vote

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  13. Crash after trying to delete crop marks fx

    Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
    I'm using latest version of Illustrator updated about 3 days ago.

    System Configuration:
    OS Name Microsoft Windows 10 Enterprise
    Version 10.0.18363 Build 18363
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Dell Inc.
    System Model Precision 3551
    System Type x64-based PC
    Processor Intel(R)…

    1 vote

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  14. 1 vote

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  15. update 24.2.3 so glitchy - pasting and moving deletes blur and brushes

    On iMac Mojave 10.14.6 the Ilustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance. ( see pics 1 and 2) Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.

    2 votes

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  16. ADOBE ILLUSTRATOR (VERY SLOW) 1 -1.5 MB on FILE OPEN

    -Macintosh HD- 3.6 GHz Quad-Core Intel Core i3- MEMORY 8 GB 2667 MHz DDR4

    GRADIENT RENDERING AND ANY FORM OF EFFECTS ON A VERY BASIC TEMPLATE IS MASSIVELY SLOWING DOWN.... illustrator USING 100% of CPU POWER.
    .
    PROGRAM UNRESPONSIVE MUTLIPLE MULTIPLE TIMES FILE SIZE IS 1.5 MB on disk)

    1 vote

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  17. Drop shadow preview doesn’t work

    The preview function in the drop shadow panel doesn’t work.

    2 votes

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  18. ドロップシャドウ

    2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時 オブジェクトが変わってしまうので 困る.....

    1 vote

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  19. BUG: Envelope Distort (with Anti Alias option on) changes colour values of embedded images.

    When trying to use Envelope Distort (eg Mesh) and the 'Anti Alias' option to maintain clarity, if the artwork features embedded images (eg a multichannel PSD that must be embedded for Envelope Distort action) it is clearly seen the results with and with AA active are different. Only without use of AA will the colour values remain faithful to the original pre-distorted image.

    Whilst I would expect some changes along edges, etc. that would benefit the most from using AA, it is seen across the entire image. This is not correct and renders the Envelope Distort function unusable for these…

    6 votes

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  20. 3D Revolve Clipping

    3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.

    I think the plane the 3D object is being rendered to is too far forward.

    3 votes

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