69 results found

1. IUStringUnitsToAIReal doesn't recognize comma as decimal separator

   std::string input_ = "1,5"; // From Adobe header: The string to convert, which uses the localized international utilities (IU) decimal separator.
   AIReal n;
   sAIUser->IUStringUnitsToAIReal(ai::UnicodeString(input_), &n);

   This function interprets the text "1,5" as "15" even when the locale is set to a country where the system uses a comma decimal separator. Related functions IUStringToAIReal recognizes the comma, though.

   4 votes

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2. broken: reading File date properties

   Unable to read date properties from a File on Mac (does work on Windows)

   alert(app.activeDocument.path.modified)
   alert(app.activeDocument.path.created)

   // always returns null as if file is not saved

   I tested on:
   Mac mini M1, macOS Montery 12.3.1, Ai 26.2.1 and Ai beta 26.4.2
   Macbook Pro Intel, macOS Catalina 10.15.7 Ai 26.2.1

   2 votes

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3. (Applescript) do javascript command no longer works in Illustrator 2021(25.1)

   Bug report:
   When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.

   https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

   In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.

   -- solution 1
   tell application "Adobe Illustrator"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
   end tell

   -- solution 2
   tell application "Finder"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
   end tell

   -- solution 3
   do shell script "open -a '/Applications/Adobe Illustrator 2021/Adobe Illustrator.app/' '/Users/username/Desktop/sample.jsx'"

   Environment:
   Illustrator 2021(25.1), macOS Mojave(10.14.6)

   Expected behavior:
   The target JavaScript will be executed.

   Japanese >
   (AppleScript) Illustrator 2021(25.1)でdo javascriptが動かない

   バグ内容：
   Illustrator 2021(25.1)でAppleScriptのdo javascriptを使用すると，渡すのがファイルでもテキストでも何も起きない。結果にはmissing valueが返る。25.0.1では正常に実行できる。

   https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

   jsxファイルの場合，次のようなコードを書くことで回避できる。拡張子がjsxbinだと実行できない。argumentsは渡せない。

   -- solution 1
   tell application "Adobe Illustrator"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
   end tell

   -- solution 2
   tell application "Finder"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
   end tell

   -- solution 3
   do shell script "open -a '/Applications/Adobe Illustrator 2021/Adobe Illustrator.app/' '/Users/username/Desktop/sample.jsx'"

   動作環境：
   Illustrator 2021(25.1), macOS Mojave(10.14.6)

   期待される動作：
   対象のJavaScriptが実行される。

   Bug report:
   When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.

   https://community.adobe.com/t5/illustrator/applescript-do-javascript-command-no-longer-works-in-25-1/m-p/11737799?page=1&profile.language=en

   In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.

   -- solution 1
   tell application "Adobe Illustrator"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
   end tell

   -- solution 2
   tell application "Finder"
   open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
   end tell

   … more

   •  

   52 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

4. Scripting window keeps appearing and no way to remove it

   Uninstalling/Reinstalling does not remove prompt. Starting appearing after most recent update to with the new ipad features. Going back to older version, the window doesn't appear.

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   Under Review  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   This issue is happening due to a security feature added in Illustrator to inform the user if any external application tries to execute a script in Illustrator.

   Solution: Update your Logitech options app to the latest version – https://www.logitech.com/en-in/product/options

   https://helpx.adobe.com/illustrator/kb/fix-scripting-error.html

   We heard from some users that above solution is not working for them, we are investigating this issue. Meanwhile users can try the below workaround

   Create a JSX file with the following content:
   app.preferences.setBooleanPreference(“ShowExternalJSXWarning”, false);
   Save the above JSX file. Now, go to File > Scripts > Other Script, and choose the newly saved jsx file.

   This will suppress the warning dialog and run the script.

5. Illustrator RulerUnits returns Unknown for 'Feet' and 'Feet and Inches'

   Illustrator recently added 'Feet' and 'Feet and Inches' to the available ruler units; however, when a user selects one of these units, the scripting side returns 'RulerUnits.Unknown' for 'activeDocument.RulerUnits'.

   For scripting, the corresponding 'RulerUnits.*' value should be added so that developers can respond to the selected units.

   14 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

6. how can a note have more than one value?

   this file shows a situation where the note shown in the attribute panel differs from the note visiblefor a script. There were about fife occurences in a file of about 500 art objects. I picked one and removed everything else, and also replaced the artwork by a plain rectangle.

   To view the error, select the square and view the attribute panel
   Then run this extendscript:
   var doc = app.activeDocument;
   var obj = doc.selection[0]
   alert(obj.note)

   BTW: I could set proper values with a simple jsx that sets the note from the contents of a text field

   • 

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7. Text Frame loses UID when moved along with compound path art in a different layer

   OS: Windows 10 Pro
   Illustrator 2022

   Steps to reproduce issue:
   Create a text frame and a compound path art in different layers
   Add UID to textframe using SDK
   Select both textframe and path art together, then move them
   Text frame loses UID, so we cannot get text frame using UID anymore
   This happens even if we saved the file after adding uid, closed and re-opened it

   1 vote

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8. Unable to control third party applications with AppleScript

   This is essentially the same issue as https://community.adobe.com/t5/indesign-discussions/indesign-16-3-2-not-authorised-to-send-apple-events-to-other-apps/td-p/12312871 except for Illustrator.

   Illustrator is missing the NSAppleEventsUsageDescription key from its info.plist file. This prevents the system from asking permission from the user to send apple events from Illustrator.

   Mac OS 11.5.2
   Illustrator 25.4..1

   To recreate:

   in terminal
   tccutil reset AppleEvents com.adobe.illustrator

   save the following AppleScript and place in the scripts menu for illustrator.

   tell application "Finder"
   display dialog "test"
   end tell

   Expected result:
   dialog in finder

   Actual result:
   AppleScript error: Not authorized to send Apple events to Finder. (-1743)

   2 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

9. In CC2020 and later, referencing the created property of the File class returns "null”.

   Environment
   macOS 10.15.6
   Illustrator CC ver.25.1

   Step and reproduce
   1.Select menu ”File->Script->Other Script" and choose below one.

   //JavaScript File detail
   var f=File.openDialog("");
   alert(f.created);

   Expected result
   Illustrator shows "null". It must be return files created date.

   Actual result
   ”null” is returned.

   In CC2019 this property was successfully retrieved. It seems that a problem occurred after CC2020. Also, even if we put it in the 2021 family, other applications can get "created" property normally.
   "modified" property behaves similarly strangely in relation to this issue.

   This behavier shows only macOS. Windows can return as normal.

   //Japanese
   オペレーティングシステムおよび Adobe Illustratorのバージョン
   macOS 10.15.6
   Illustrator CC ver.25.1

   問題が発生したときに実行していた手順
   File->Script->Other Script"とメニューより以下に示す内容のJavaScript（ExtendScript）を選択する。

   //JavaScript File detail
   var f=File.openDialog("");
   alert(f.created);

   本来ファイル作成日がアラートされるべきだが"null"が表示される。

   想定していた結果
   ファイル製作日が表示。

   実際の結果
   ”null” が表示

   CC2019ではこのプロパティは正常に取得可能でした。2020以降で不具合が発生したものと思われます。また、2021ファミリーに置いても他のアプリケーションではこのcreatedプロパティを正常に取得可能です。この問題に関連してmodifiedプロパティも同様のおかしな挙動となっています。
   この不具合はmacOSのみで生じます。Windowsでは上記のスクリプトは正常に動作します。

   Environment
   macOS 10.15.6
   Illustrator CC ver.25.1

   Step and reproduce
   1.Select menu ”File->Script->Other Script" and choose below one.

   //JavaScript File detail
   var f=File.openDialog("");
   alert(f.created);

   Expected result
   Illustrator shows "null". It must be return files created date.

   Actual result
   ”null” is returned.

   In CC2019 this property was successfully retrieved. It seems that a problem occurred after CC2020. Also, even if we put it in the 2021 family, other applications can get "created" property normally.
   "modified" property behaves similarly strangely in relation to this issue.

   This behavier shows only macOS. Windows can return as normal.

   //Japanese
   オペレーティングシステムおよび Adobe Illustratorのバージョン
   macOS 10.15.6
   Illustrator CC… more

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

10. ExportOptionsPNG24.artBoardClipping broken in 2020

    ExportOptionsPNG24.artBoardClipping (set to false)

    In 2019 (23.1), PNGs exported by javascript are trimmed to the visible bounds of the object as expected when false. When true, they're the size of the artboard.

    In 2020 (24.3), the same script always produces PNGs the size of the artboard whatever artBoardClipping is set to.

    Illustrator 24.3 vs Illustrator 23.1
    Windows 10
    Script run via Illustrator (File/Scripts) as well as testing in ETSK 4.0.0.1

    It's a dealbreaker for version 24. We can't upgrade as a team unless this is fixed.

    15 votes

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

11. Get document bleeding size problem

    I checked illustrator_ JavaScript_ Scripting_ Reference_ In 2017, only the document bleeding documentbleedoffsetrect can be set, but the bleeding size that has been set in the document cannot be obtained. Is it because the document is incomplete or this method is not provided? Now how can I get the bleeding size of the current document. thank you!

    Examples code:
    //set bleed
    docPreset.documentBleedOffset = [10, 10 10,10];

    But there is no way to get the value that has been set

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12. Plugins Disappeared

    after updating to version 25.1
    the plugins in the "plugins folder"
    don't Load up
    when downgrade back to version 25.0.1
    Its work fine

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13. folderAlias.resolve() is broken

    can't resolve folder alias in mac os

    Environment
    macOS 10.13.6
    Illustrator CC ver 24.0.1

    try:

    var folderName="untitled folder"
    var folderAliasName="untitled folder alias"
    var folderAlias=new Folder(Folder.desktop+"/"+folderAliasName)

    //calling resolve on alias returns file
    var resolvedFolder=Folder(folderAlias.resolve())

    //no..
    alert(resolvedFolder.getFiles)//undefined
    //test actual folder
    alert(Folder(folderName).getFiles)//function...
    //seems it points to file
    alert(resolvedFolder.constructor)//File (?!)
    //just to check
    alert(folderAlias.constructor)//Folder

    1 vote

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14. Illustrator 2021 breaks Export command with AppleScript

    Export command for AppleScript has suddenly stopped working as of Illustrator 2021. This error breaks almost all my professional workflows.

    macOS 11.1, Illustrator 25.1

    When I run AppleScript workflows that worked fine in Illustrator 2020, 2019, 2018, etc. they now fail at the 'export' command with 'Adobe Illustrator got an error: document doesn't understand the "export" message.'

    Screenshot of simplest possible script failing attached.

    •  

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15. Applescript commands error on Ai v25.1.

    Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).

    Seems certain AS commands have broke with the newest update.

    Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.

    Thanks.

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16. Bug: Newlines become Carriage Returns on Mac

    On Mac this outputs a file with "test1^Mtest2^M"

    f = new File([path]);
    f.open("a");
    f.writeln("test1");
    f.writeln("test2");
    f.close();

    it uses carriage returns which means things like tail -f [path] won't work. Workaround is to use the "BINARY" file encoding

    1 vote

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17. 25.1 Type Library is invalid

    Can not create Illustrator.Application.

    The CLSID value stored in the Windows registry and ScriptingSupport.aip is different.

    It seems that you need to create an Application object with a new CLSID, but the 25.0 version ID is stored in the registry.

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18. VBScript Internal Script Execution Error in version 25.1

    Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).

    Please fix!

    1 vote

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

19. SVG Export for ExportOptionsSVG does "Save As" and not an "Export As"

    There is no true option for the File -> Export -> Export As for an SVG, doing app.activeDocument.exportFile( fileSpec, 'SVG', exportOptions ) is actually running the equivalent of File -> Save As SVG... Which produces an AI compatible type SVG but not a fully compatible SVG with other programs.

    It'd be nice to have a true "ExportOptionsCompatibleSVG"

    2 votes

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20. Applescript justification text bug

    "set the alignment of text of text frame 1 of layer 1 of document 1 to center" doesn't work anymore. Adobe Illustrator 24.3

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