Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
759 results found
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Variable font with Adobe World-Ready Composers
Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)
2 votesI am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Group selection + free transform no longer works on text boxes to resize area without changing text
When I have a textbox open in Illustrator, in the past I could use the group selection tool to select just the box surrounding the type and manipulate that without affecting the text but now the bounding box doesn't even appear when I have the box selected without the type.
Currently to manipulate the box without the type I would need to individually adjust each anchor point on the box, the free transform tool was previously very convenient for working around the fact that there's no actual feature to distinguish between manipulating the text box and the actual type but…
2 votes -
Can’t use kerning between two characters with Cintiq plugged in
I can’t use the "kerning between two letters" in the Character panel when working on my Imac with Cintiq plugged in. This part of the Character panel is set to "Auto". The pop up with "metric" and "optical" is not showing up. I can kern between two characters manually, but would like to set a whole word to "optical". The bug disappears when I am plugging off my Cintiq and working with the mouse on my Imac. Horrible. Fix this.
1 vote -
When setting the leading, cannot select "auto"
When trying to set the leading, cannot re-select "auto"
2 votes -
Distorted Rotated text in an "Envelope"
Rotating text that is within an "Envelope" shape distorts the text. It shouldn't.
1 vote -
Illustrator Font problem :((
A client's custom font that shows up InDesign and Photoshop is not showing up in Illustrator?!?!?!?!? What is the problem??? And how can I fix this?????
I have Font Book and have never had a problem, now I am trying to reload, restart, test, etc to get the font to show up with no luck.
Any ideas?
2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Kerning Font Characters (Letters) Causes Cursor to Jump Around
While kerning letters in a statement, each time I press the up arrow to give more space or to press the down arrow to shrink space between letters, the cursor jumps to the second line in some random spot. I have to move the cursor back each time I press the up arrow and down arrow. This is definitely a bug.
1 vote -
Text and Objects Randomly Rotating
When I move text or an object, I will always notice they get slightly rotated. It's hard for the eye to see it sometimes, but the guide lines will show that things get slightly rotated sometimes for no reason.
2 votesMost probably Constrain Angle in Preferences > General is not zero.
Read more about this parameter here, in 'Rotate the x and y axes of a document' section.
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Type on path issue
Illustrator 22.0.1 (64-bit)
When I move the beginning or ending tabs of the path after placing the text such as to center the text on a oval, once I move one or the other of the starting or ending placings, the lines to move them disappear. I am attaching a before and after picture to show you1 vote -
Text selection not showing highlighting after macOS High Sierra 10.13 download
When selecting any text, the text is not highlighted, thus removing my ability to know what I have selected. I am running a mid 2010 MacBook Pro. All was working well until I updated to macOS High Sierra 10.13. I have done all work arounds with no success.
1 votePlease get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator team -
Fonts Slow EVERYTHING Down
Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.
3 votes -
Small Caps no longer working as it should
Illustrator 2017.1.0. Setting the Small Cap percentage no longer works for some fonts. They seem to have their own default setting that is unaffected by changing the percentage in the Document Setup window. In the attached example, Small Caps is set to 90%. In the first two font examples, you can see it's nowhere near that. If I change the setting, the bottom word will change but the top two remain the same. This is terrible!!
1 voteIllustrator uses real Small Capitals when a font has specialized glyphs for that, just like these two top fonts used in the test file.
When a font does not have true small caps, they get faked using the value from Document Setup.
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1 vote
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Live font preview panel isn´t working
Hi to all.
I think that this is a old bug, but I already update AI to the latest version (CC 22.1) and the problema remains… This is really frustrated. Can you please, help?
I'm sending images in attach.
Best regards,
Rute1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . It is not clear from screen shot as to what is not working. We will need someone to look into your machine to figure out what is going on here.
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CC font preview not working any more
When I start typing a font name in the character box I used to get the related font preview pop up , this no longer works at all and is very irritating
1 voteMarking the issue as resolved as per the user comment below.
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TEXT NOT REFRESHING
Text not refreshing when making changes to a text box. I turned off GPU performance and the problem persists.
1 vote -
Selected font in CC2018 doesn't stick
Problem when I opened a type sample page I made with Universal News with Commercial Pi, and almost all characters became the rectangle with X inside. I can select the block, then UNwCP and I can see the text changing as I select the face . . . but when I leave the Character pallet, the field blanks.
Also, if I select one character and type over it, the face becomes Minion. In the sample, see 8, 9, and zero.
Similarly, in InDesign, I can select a single character and then UNwCP, and the pallet changes to New Century Schoolbook…
1 vote -
Undo randomly groups texts
After hitting undo a few times will cause a random text to be selected and cannot be unselected. I don't know which text has been selected either. Only way to find out is to direct select each text and try to edit them. That's the only way to exit out of the selection as well. I've found this problem over and over again.
1 vote -
Font problem
every time I try to type something on a clean sheet my letters ( no matter what font I use) look like someone cut through them. Can you help and tell me why is this happening?
1 votePlease update your operating system. The issue that you are seeing is a GPU rendering issue discussed here : https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/20384572-high-sierra-macos-10-13-gpu-rendering-issues-wit
This was fixed in 10.13.4
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Font drop down doesn't work on CS6 all of the sudden
I have Windows 10 and Illustrator CS6. Worked great until a couple weeks back.
The font drop down does not work at all. Not in character map, not in type>fonts.
I unisntalled Illustrator CS6, Re-downloaded the file from Adobe, re-installed. nothing
I uninstalled windows 10 updates for 2 months... nothing...
Please I need this to work!3 votes
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