Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
681 results found
-
Illustrator crashes with every use. First, the drop menus depopulate, next the save dialog box dissapears, and then the program freezes
My issues with illustrator 2019 started with previous update, but I'm running Windows 10 Pro 1903 and it's still a problem. Seems I've been lucky though to have this only happen to me recently. People have been raising their hands on this being an issue for them since October 2018! Unbelievable. So what's the solution?
4 votes -
24.02 still hangs
24.02 still hangs, occurs when you try to print a file or close a file...is there any suggestions that can be made to fix this?
1 vote -
Crashing every 10 minutes or less
Hello,
I am currently doing a piece of art on illustrator and it keeps crashing every 10 minutes or sometimes less. Something that should take me an hour or less is now taking me currently 3 hours and I'm not even half way through because it keeps crashing and it's frustrating that I pay so much for something and I can't even do what I want because it doesn't want to work or allow me to do work. It's even more frustrating having to stop and save every minute or so when this all can be prevented.
I hope there…
2 votes -
Lag and Illustrator "Not Responding" after copy command
The platform is: Illustrator 23.0.6 64-bit, on Win10 Enterprise 1903 latest updates, and with nVidia drivers R430 U5 (431.70).
The bug is that Illustrator freezes for ~5 seconds after/during a simple copy command, and "Not Responding" is displayed on the top title bar. This can be induced by just opening a new file, drawing a rectangle, then trying to copy it (with Ctrl-C or with the menu command).
This is destroying my workflow...
5 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Can't save. Crashes constantly. Lose Transform controls randomly and have to restart.
2020 is awful. When it's not crashing, it's telling me it's crashed. Now it refuses to save my work and copying and pasting it's only picking up half what I copy. Awful, awful. I'm on a 2019 Macbook pro.
2 votes -
Illustrator input and tools unresponsive when switching between apps
Illustrator input and tools unresponsive when switching between apps. If you click on the stroke, you can't type in the input. Type highlight is grey, not blue showing that something is keeping the selection from being active.
2 votes -
Update link
After I updated the 2020 version of the apps, illustrator started to fail. When I modify a photoshop file it takes several minutes to update on illustrator and my computer stops working. It takes like 5 minutes to update the link so i can keep working, before this version the update was automatic.
2 votes -
2 votes
-
command + z
illustrator newest version 2020 in use:
it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.lets say
1- line modification towards left
2- line resized
3- point of line modified from point A towards Bwhen pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..
1 vote -
v24 buggy
new version, will hang for no reason....
(when you try to save a pdf for example)
the only saving grace is that it recovers files..adobe whats the fix??2 votes -
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
1 vote -
Animated zoom happened again! please STOP it being default when some update or restart happens.
it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!
1 vote -
version 24
new version crashes, usually went attempting to save or print..
1 vote -
Unstable operation Illustrator 23.1.1 Mojave
Unstable operation Illustrator 23.1.1 on Mojave. Reacting with delay or not reacting. Problems with menu and tools operating. New frame text always with lorem ipsum.
GPU is disabled, Wacom tablet is uninstalling. I havn't more ideas.1 vote -
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
When having several documents open at the same time and in different tabs, out of the sudden all tabs show the same file. Forcing me to restart to be able to see again each tab with it's own design document.2 votes -
slow cursor on second monitor when using Adobe Illustrator - only while using Ai
When I used illustrator on my second monitor, the mouse cursor is astoundingly slow and a reduced range across the screen. This only happens when I use illustrator, not other applications. I am using a macOS Mohave 10.14.5 (18F132) and am connecting to my monitor with an HDMI using an HDMI/USB adapter for my laptop.
This costs me in time and efficiency at my job, as I'm sure it does for other people, who have posted similar complaints on adobe forums. Please fix it!
5 votes -
Illustrator slow on Retina display
Hi,
Adobe Illustrator is running slow/lagging on a Retina display (Zooming, using overprint preview). Doing the same operations when the document is located on an external monitor (Dell, no hdpi), all works well.
I've tried switching between GPU/CPU rendering, disabling animated zoom, removing the preferences, ... without any luck.
Does anyone have any idea's on how to solve this?
I'm using a MacBook Pro, 16GB RAM, Radeon Pro 450 2048MB...
Thanks
9 votes -
Illustrator fundamentals
- When panning around in mid full screen view, defect stripes keeps appearing all over the screen. Disappears when zooming one time.
- Zoom should be zooming to position of mouse, but it zooms "all over the place" when close up.
- Pathfinder substract creates unnecessary amount of anchor points + gaps. Even with setting 0,001 in Pathfinfer options
This has been going on for years, and Adobe is informed about these fundamental bugs several times. Time to fix the fundamentals and clean up the bugs.
1 vote -
Create new file dialog box lags
When I'm working with multiple files, opening and closing, there are times where I copy an object to a new file. I use Command-N, but the dialog box lags and takes several seconds to show up. Is it trying to connect to something online? Why is there lag?
1 voteHi David,
i am not able to reproduce the issue at my end. Can you please share the following information:
1. Which OS you are working on?
2. What is the version of AI?
3. Have you stared facing this issue recently?
4. If you are using some other Adobe application, Is it happening in that application as well?Thanks
Anish -
lag issue with Blob Brush
Major issue with Blob Brush lagging (if using either mouse OR tablet). When using Blob brush on earlier versions, no lag at all.
5 votes
- Don't see your idea?