Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
347 results found
-
New document size - selection problem
When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.
You have to use backspace - incredibly irritating. Please fix.
4 votesThanks for reporting the issue , Illustrator team really appreciate this.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .
Thanks and Regards ,
Ankit Goyal
Illustrator Team -
MacOS 10.14.6 PDF
When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.
1 vote -
Unable to open more than one file at a time
Mac OS Big Sur 11.01
Unable to share video with this form. Please help.
1 vote -
restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote -
Can no longer create new file from scratch
Illustrator v 25.0 desktop on PC won't let me create new files from scratch or with preset details. It's forcing me to download templates to work from.
Illustrator v 25.0 desktop on iMac works fine.
1 vote -
grey bar or box
When the pointer hits certain (very many) points, gray bars or boxes appear as in the attached screen capture, making the operation difficult. Please fix it.
1 vote -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
spostare un qualsiasi oggetto
Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?
1 vote -
Items cannot be centered in artboard
I am selecting an artboard. Then selecting my item. When I try to center them using Horizontal/Vertical Align Center, my item completely ignores my artboard (and any other artboard for that matter) and positions itself randomly.
Version 25.0
This feature is essential for us since we need to center dozens of icons for export.
2 votes -
Quick Preview on Mac is not Working
On Mac with the new Big Sur update, my Illustrator files show up as just the Illustrator logo and it does not preview any artboards.
Also, when pressing the spacebar, a wheel starts turning, then just the logo pops up. There is no file preview it seems after the Big Sur update.
3 votes -
Artboard 3 showing up as 4
Artboard #3 has been consistently showing as with a 4 by it. Is this just a glitch on my system?
1 vote -
Lineal nach Zeichenflächenänderung von Hoch- zu Querformat nicht angepasst
Windows 10,
Illustrator 25.0 (64bit).Ich habe ein neues Dokument erstellt in A3. Danach habe ich die Zeichenfläche von Hochformat auf Querformat gestellt, indem ich doppelt auf die Zeichenfläche im Zeichenflächenwerkzeug klicke und das Symbol für Querformat anklicke, danach okay. Die Zeichenfläche wurde gedreht.
Nun wollte ich Hilfslinien als Rahmen einfügen und habe dazu das Lineal eingeblendet. Ich erwartete, dass das Lineal anzeigt, dass links oben meiner Zeichenfläche sowohl x als auch y 0 ist. Das Lineal hat sich jedoch nicht mitgedreht und die 0 liegt außerhalb meiner Zeichenfläche, nämlich genau dort, wo es länge, wenn die Zeichenfläche im Hochformat…1 vote -
PROBLEM WITH SHIFT BOXES ILLUSTRATOR 2021
DURING OBJECTS MOVING THE MOVEMENT BOX ON THE PERIMETER IS NOT VISIBLE, IT IS IMPOSSIBLE TO ALIGN THE OBJECTS BETWEEN THEM WITHOUT THE VISIBLE PERIMETER!
1 vote -
Transform panel shows different size from artboard
Using Illustrator 2021. Artboard is 60 x 60 cm, my illustration shows in the transform panel as 600 x 600cm. Please help. When I change my art in the transform panel to to 60cm it make it 6cm on my artboard.
Thanks1 vote -
Previews Stop Functioning.
After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.
2 votes -
Permanent side scroll
When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.
2 votes -
Impossible de travailler sur mon espace de travail
Bonjour j'utilise un macbook pro 16'. J'observe une incapacité à travailler sur mon plan de travail depuis sa mise a jour.
Dès que je veux utiliser le pinceau ou même écrire sur le plan de travail, il disparait et devient une grande page blanche. Urgent.
1 vote -
Brush strokes get displaced from their paths in large canvas documents
I found a bug that affects the placement of stroke art in relation to its stroke path. When creating a document that needs a canvas that's larger than 227" it results in paths being offset from their original path without any additional effects. When creating a document that has a 227" canvas the stroke art is correctly aligned to their path.
-
Screen Shot 2022-12-08 at 12.11.30 PM.png 80 KB -
Screenshot 2021-03-29 at 20.17.51.png 164 KB -
Large Canvas Art Brush.ai 97 KB -
Screenshot 2020-11-17 at 10.17.43.png 290 KB -
Screenshot 2020-11-17 at 10.17.43.png 290 KB -
Screen Shot 2020-10-22 at 10.55.36 AM.png 297 KB -
Screen Shot 2020-10-22 at 10.55.36 AM.png 297 KB
28 votes -
-
Alignement of neighboring objects
Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?
1 voteIn case someone can’t see these, check these:
1. Disable Snap to Grid
2. Enable Smart Guides
3. Make sure you have Spacing Guides option turned on in Preferences > Smart Guides
-
Artboards and arrowheads disappear
Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
Opened a file
strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
Strokes were dropped to shapes and grouped and the artboards were gone.I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing…
1 vote
- Don't see your idea?