Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7417 results found
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Glyph
Weird Glyph problem going on. Basically we have registered "R"s on our artworks, and on some occasions the glyph is applying superscript to the superscript "R" making it half the size it should be. Font is Gotham Medium using CC 2018 macOS High Sierra, Suitcase Fusion. Even weird that its changing when I scoll around the artwork to the smaller "R"? any ideas as I'm lost. This was happening also in CC 2017
1 vote -
Illustrator quits unexpectedly when my script run for long
When I open Illustrator in my MacOS Sierra 10.12.5 and run my script, after 10-20 min Illustrator quits unexpectedly and this log shows up.
Process: Adobe Illustrator [668]
Path: /Applications/Adobe Illustrator CC 2018/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 22.0.1 (22.0.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [668]
User ID: 501Date/Time: 2018-03-22 11:55:00.252 +0400
OS Version: Mac OS X 10.12.5 (16F2073)
Report Version: 12
Anonymous UUID: 275016EB-9652-BDEE-B228-38BD1F63F6C7Time Awake Since Boot: 5800 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXCCRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC…1 vote -
Radial gradient generates broken CSS
Illustrator CC 22.1. To reproduce, create a rectangle with fill set to any radial gradient. Name the rectangle, open CSS Properties window. Observe the generated CSS:
.GradientBox
{
background : -moz-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
background : -webkit-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
background : -webkit-gradient(radial,50% 50% ,0 , 50% 50%, 272.12 ,color-stop(0,rgba(255, 255, 255, 1) ),color-stop(1,rgba(0, 0, 0, 1) ));
background : -o-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
background : -ms-radial-gradient(50% 50%, circle farthest-corner,…2 votes -
adobe illustrator link images broken between mac and windows client
adobe illustrator link images broken between mac and windows client (if link images not on the same path as illustrator file)
2 votesPlease tell more about this: what files are linked, where are they located, what is the file structure of the project in general, full specs of both OSs involved.
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Smart Guides not working in Illustrator CC 2018 even after I turn on snap to pixel
Smart Guides had not worked for me in a long time now. I update illustrator regulary and have snap to pixel turned off.
I have been using illustrator for over 13 years so I know all the tricks and methods and this drives me nuts.
In Sketchapp for example I select the object, hold the alt key and it will show me all the margins and distances around the selected object. That is a time saver.
5 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Can't assign keyboard shortcut to Properties panel
It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.
2 votesHi,
This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.
Thanks
Anish Kumar
Illustrator Team -
Left Mouse Button Single Click Acts Like Double Click
This only seems to happen in Adobe Illustrator CC 2018 and Adobe Bridge. I'll single click on a file to select it and it will open as if it has been double clicked. This happens intermittently. I've checked all the mouse settings and nothing has changed.
5 votes -
color on screen looks different if cmyk or spot
this is a problem i found in illustrator, indesign and photoshop cc.
i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
than i active 'overprint preview'.
on screen, the 2 color look different, and it's wrong.
we have the same color, the same gradient, so it MUST look the same.5 votes -
Asset Export panel list view trims filenames to approx 24 characters
Asset Export list view should show full file name or clip to panel width. As it stands, my file names are being trimmed even though there is plenty of room to show the full name.
3 votes -
Dotted line stroke defaults to 0 dash 1000 gap
BUG:
Dotted line stroke defaults to 0 dash 1000 gap.
Illustrator 22.0.1
Trying to make a dotted (circles) line (2 pt. line with rounded caps) with 0 stroke and 3 gap.
Defaults to 0 dash 1000 gap.2 votes -
Can't expand toolbar icons
Working in 22.0.1 on Mac OS 10.12.6, I can no longer expand a tool to use a hidden alternate, unless I use a keyboard shortcut. When holding down on the mouse button to select, nothing happens.
4 votes -
freezing after using brush tool
seems like this program is not going to work, just updated after being away from PC for 3 months (for work). Using brush tool freezes program. can use hot keys to change mouse, also can save. But can not move canvas, zoom in/out or continue painting.
windows 10 64 bit.
illustrator 22.05 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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CMYK values changes
On opening existing file and embedded profile mismatch, selecting "Convert doument's colors to the working space". will change K=100% to black defined in all CMYK values.
However opening the file keeping embeeded profile and hereafter assign the profile keeps the values intact5 votes -
Export As SVG with 0 decimals fails in handling closed bezier curves
When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>
What’s surprising about the bug is that the export of non-closed bezier curves works just fine.
Steps to reproduce:
- Create a new Illustrator file
- Draw a custom…4 votes -
Color cracking after update..
- version 22.0.1
- (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
3 votes -
Bad precision of the mouse/cursor
I am using Illustrator CC2018 on a MAC OX Sierra.
There is a huge issue with the precision of the cursor. It is super shaky, keeps on appearing/disappearing. It's worst when you hit Alt, cmd, or space. I can't see the tools I am using, for example, the cursor is always black, even if I am using the white cursor ( "A" tool).
This is really annoying, even more when I try to work with my Intuos pen and tablet... It is simply impossible.
Am I the only one experiencing that ?5 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Units constantly auto resets to inches on every new document no matter how many times the preferences are set to point.. This bug needs a f
The most current version of Illustrator auto resets to inches for units with every new document created. I have set preferences for points, quit Illustrator and relaunched to create a new document and preferences default back to inches. This is a bug that needs a fix.
3 votes -
file does not keep imported and applied paragraph styles after saving the file
- Illustrator 16.0.4 (CS6) Mac OS 10.11.6
- After applying imported paragraph styles, I can save the file, but when reopening the style effects have gone. Tried to erase the preferences etc. but it reappears not immediately, but after two or three steps for sure... What can I do?
2 votes -
Charts and Graphs: x-axis number values shift when revising data in a bar graph
When reconfiguring a bar chart with new data (as opposed to creating a new chart), the values at the bottom x-axis will shift on their y-axis, or in other words, their baseline will shift.
5 votes -
Dropdown menu cut off
When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.
I'm working with Adobe Illustrator CC 2017…
3 votes
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