Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
6633 results found
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BUG - free transform tool groups selected layers to 1 layer When selecting several Layers and using the Free Transform Tool, Illustrator moves all these layers to 1 single layer.
I guess this is a bug or am I doing something wrong?3 votes -
Windows版27.3.1で現行版MS-IME利用時にCtrl+ホイール移動でフリーズ Windows版27.3.1+MS-IMEが現行版（旧バージョンにしていない）の場合、Ctrl+マウスホイールによる横スクロールを実行するとフリーズします
- Windowsの設定で、日本語IMEの全般設定で「以前のバージョンのMicrosoft IMEを使う」をOFFの状態（デフォルト状態）
- 27.3.1で新規ファイルを作成する
- Ctrl+マウスホイールで横スクロールを繰り返す
この操作のみでフリーズし、一切の操作がきかなくなります。
「以前のバージョンのMicrosoft IMEを使う」をONにすることで回避はできますが、従来の27.2ではこの問題は起きていませんでした。
こちらについてはIllustratorフォーラムの投稿にて発覚しました。https://adobe.ly/3JmAvWA
https://adobe.ly/3Jna2rU8 votes -
Dissapearing controls My controls are dissapearing. Attached is a screenshot.
I can select elements on the graphics but cannot see any buttons.
Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
AI version: 26.5
OS: Windows 10 Enterprise version 10.0.19042 Build 19042.15 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Crash after moving complex artwork outside the artboard I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:
1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).
2) Turn on wire view in Illustrator (command + Y)
3) select with lasso all points that are on the artboard
4) switch to select tool (V)
5) Start to move objects outside of the…
10 votes -
When N key is pressed to get the Pencil, it says "an unknown error occured" I am in AI 27.0.1 on a 2021 MacBook Pro running Monterey. Each time I hit the N key to get the pencil, it says "an unknown error occurred." It doesn't crash, but I can't use the pencil.
2 votesThe problem got 'solved' by unplugging a Dell monitor connected to MacBook Pro. Changing the resolution also helps.
However, this is not a true solution, but a workaround. If you have this issue too — please vote and comment.
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12 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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When a crash happens, the Recent Files lists get reset to the state they had on launch File > Open Recent Files list and a Recent files at home screen don’t get recorded somewhere safe as soon as a document gets opened.
So each time Illustrator crashes (and sadly it’s a ordinary way and the only reason for Illustrator to get relaunched), both lists get lost — Illustrator shows them in the state they had when the program was closed successfully.
Illustrator should update and store these lists as soon as they change and don’t loose them on crash.
14 votes -
Cursor won’t change when a tool is picked using keyboard shortcuts Selected tool icons do not change when using keyboard shortcuts. For example: zooming in (Z) and then selecting Direct Selection (A) keeps the zoom icon, which is disconcerting to say the least. You're not sure you've selected the correct tool, or have to click the mouse to make sure (doing so resets the icon to the correct tool).
I've noticed it on 26.5. I rolled-back to 26.4.1 and experienced it there too. I'm running a new MacBook Pro (16-inch, 2021), Apple M1 Max chip 32 GB.
I've attached screenshots of various tools that fail to switch.
10 votes -
スタティックシンボル化した画像にドロップシャドウが反映されない 詳細：
「オブジェクト」メニューからのラスタライズや
リンクの埋め込みなどで画像となったオブジェクトをシンボル（スタティック）登録し、
効果「ドロップシャドウ」をかけたところ、見た目に反映されず無視されました。
同じスタイライズメニュー内の「光彩」も同様の結果です。しかし、もう１つドロップシャドウを重ねると、今度は２つ重ねた結果が表示されました。
目玉マークでどちらの効果を消しても、１つだけだと無視されます。
「ドロップシャドウ」「光彩」の混在も、合わせて２つだと重ねがけの結果が現れます。
同じスタイライズメニュー内の「ぼかし」は１つでも反映され、本件に関わらない挙動でした。暫定的な回避策：
＊画像化したシンボルに対して「効果」メニュー内から擬似的な「ラスタライズ」をかける
＊シンボルの種類を「ダイナミック」に変える
＊シンボル化（リンク）を解除スタティックシンボル化した画像に限定されるアピアランス結果が現れることはもちろん
そもそも１つ目の効果が無視されること自体が問題です。
また、すでにIllustratorフォーラムで識者の皆さまにご意見を伺いましたところ
自分以外の環境下でも同様の結果が再現できております。（下記リンク参照）
従って、本件の内容がバグや不具合にあたるものとしてご報告させていただきます。同じ現象を再現確認した環境は以下のとおりです。
Illustrator 26.5.2／macOS 12.6.3
Illustrator 26.5.2／Windows10 pro
Illustrator 27.3.1／Windows10 21H2
Illustrator 26.5.3／Windows10 21H2
Illustrator 22.1／Windows10 21H2
Illustrator 27.3.1／macOS 11.7.4参照：
Illustratorフォーラム「シンボル化した画像にドロップシャドウが反映されない」
https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B7%E3%83%B3%E3%83%9C%E3%83%AB%E5%8C%96%E3%81%97%E3%81%9F%E7%94%BB%E5%83%8F%E3%81%AB%E3%83%89%E3%83%AD%E3%83%83%E3%83%97%E3%82%B7%E3%83%A3%E3%83%89%E3%82%A6%E3%81%8C%E5%8F%8D%E6%98%A0%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/td-p/136398126 votes -
Illustrator suddenly switching to CPU preview, GPU preview greyed out My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.
3 votesIt is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
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Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.
- MacOS Ventura 13.1
- Illustrator 27.2
- Explained in the problem description
- Expected result - change color mode of the document. Actual result - application crashes.
- Attached a video and report from Apple
5 votes -
Copying tables from InDesign and only the text pastes in Illustrator Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.
12 votesIllustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.
Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI
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unwanted layer merge Computer 1 creates a file with 4 layers (Print, reg marks, thru-cut, crease)
Computer 2 opens file and all layers have been merged onto 1 single layer. In fact the other layers don't even exist anymore. Also everything in the merged layer has a clipping mask over it?
Yet when computer 1 opens the file again all the layers are still there.Same versions of illustrator on computers 1 & 2.
1 vote -
Find/Replace Fonts hangs/spins/beach balls when try to replace with system font Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1
2 votes -
Upgrade 25.4.6 Not export dxf Upgrade 25.4.6 Not export dxf
MacoS 10.14.632 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Ai crashes (hangs) after installing (and selecting) Google Noto Color Emoji font! Since Ps has added NCE (Noto Color Emoji) font, Ai doesn't recognize it! I downloaded the font from GFont (NCE v2.038). After installing (for "All users"), whenever I select the NCE font in Ps or Ai, those apps crash (hang)!
If I uninstall the font (which I downloaded from GFont, not the Ps native installed one) and reinstall Ps, the font works OK, but again it doesn't appear in the Ai font list!
I posted some screenshots there:
https://community.adobe.com/t5/illustrator-discussions/google-noto-color-emoji-font-in-ai/td-p/135235816 votes -
Bug: After a little while, you can't pick colors from your color library. This started to happen after last big update. I am using the last version. Windows 11
2 votes -
ヒストリー項目が正しく表示されない 問題の説明:
MacOS10.15.7 IllustratorCC ver.26.4.1オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。
再現手順:
1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
2. キーボードのリターンキーを押し移動ダイアログを開く
3. コピーボタンをクリックする
4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる実際の結果:
ヒストリーパネル上で「取り消し」と表示期待された結果:
「コピー」と表示される回避方法:
ありません。その他…
・編集→カラーを編集
・リピートオブジェクトの編集処理
・グラデーションツールによる処理
・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用するこれらも「取り消し」と表示されます。
ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。
段落パネルの多くの機能（インデント・段落前後あき以外）とOpenTypeパネルは項目が二重に追加されたりします。
全般的にヒストリーパネルの表示はおかしいです。23 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Black artifacts on strokes No funciona bien el trazo
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Captura de Pantalla 2023-03-21 a las 9.34.22.png 197 KB -
Captura de Pantalla 2023-03-21 a las 9.34.29.png 284 KB -
Captura de Pantalla 2023-03-21 a las 9.34.43.png 236 KB -
Captura de Pantalla 2023-03-21 a las 9.33.47.png 161 KB -
Captura de Pantalla 2023-03-21 a las 9.35.05.png 303 KB -
A_Triptico_DIN_A4_abierto_Plegado_acordeon DISENO2 - IDDM.ai 21070 KB
2 votes -
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Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字 The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.
4 votes
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