8275 results found

1. Illustrator forgets to undo the document color mode switch

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and if you draw something after this, it stays CMYK now. Ai forgets the document was an RGB one and never undoes it!

   If I try this in an older version, without History in it, like CC2017 — it works as expected.

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and… more

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   6 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Swatch pattern reduces scale when copied from one illustrator document to another

   When I copy a CAD drawing from one illustrator document to another, the pattern swatch scale in the CAD reduces.
   I've noticed it doesn't happen with every swatch, only some. Sometimes the CAD itself will also reduce scale.
   I have also noticed that if I create a new document I won't have this issue, however when I paste it into an already existing document, this is when the problem is usually occurring.
   I have doubled checked the canvas size for both documents, and they are the same.
   This is in version 30.2.1.

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   9 votes

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   9 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have this issue fixed in our latest release - v30.3

   
   

   Please update your Illustrator to this version and try it out.

3. Acrobat layers duplicate excessively in AI file’s compatible PDF

   Illustrator 2025 (29.8.2)

   When “Save in Background” is enabled, the Acrobat layers in the compatible PDF within AI files duplicate according to the number of artboards. For example, when there are 10 artboards and 2 layers, there should be 2 Acrobat layers, but instead 20 layers are generated.

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   aiファイルの互換PDFでAcrobatレイヤーが過剰に複製される

   「バックグラウンドで保存」が有効な場合、AIファイル内の互換PDFにおけるAcrobatレイヤーがアートボードの数に応じて複製されます。例えば、アートボードが10個、レイヤーが2個ある場合、Acrobatレイヤーは2個であるべきところ、実際には20個のレイヤーが生成されます。

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   23 votes

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   17 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   The issue mentioned in this thread has been fixed in Illustrator v30.1 and v29.8.4

4. Thumbnails glitching when saved

   Randomly, when files and thumbnails are saved out of Illustrator, the resulting thumbnails are glitched in a variety of ways. This glitch is present in the preview in the Finder window, but upon opening the file again, the glitch is not present. This is not from appearances or overprint being applied to artwork elements, as we are familiar with the issues those settings present in a print production environment, and this is a separate issue.

   • Running on a MacBook Pro, 2021, running Sequoia 15.0.
   • Using Illustrator 30.0.
   • The issue occurs when Illustrator saves a file or thumbnail, randomly, without any indicators that it's going to happen.
   • The preview of the file and the thumbnails of the file should match exactly how the file appears in Illustrator, but the saved -preview and thumbnails appear glitched in some way.

   A) In the orange file example, the file is saved exactly as shown in screenshot A1. The thumbnail and preview of the file were saved with elements duplicated and scaled differently from the actual file and how the actual file appears when reopened—screenshot A2 and A3. I do not have the original file with the issue to attach.

   B) In the Super Collagen file, the file was saved exactly as shown in screenshot B1. The thumbnail and preview of the file were saved with multiple elements missing and without the background elements—screenshot B2.

   C) In the Smooth Current Serum file, the file was saved exactly as shown in screenshot C1. The thumbnail and preview of the file were saved with a previous version of the "SMOOTH" text overlapping the actual text in the artwork. This old version had 3 "O's" in the text, but was DELETED/removed from the file. Yet it saved over top of the corrected version in the thumbnail and preview, even though this "SMOOOTH" text had been deleted PRIOR to saving the file.

   These issues cause huge problems in a production environment when the thumbnails are used for proofing and the software saving out the thumbnails cannot be trusted to accurately represent the artwork. I have screenshots and files for about 15 additional documented instances of this thumbnail/preview glitch occurring.

   The same issue appears to have been reported to the r/AdobeIllustrator thread on reddit a month ago. https://www.reddit.com/r/AdobeIllustrator/comments/1okei68/anyone_else_getting_glitched_previews_for_ai/

   Randomly, when files and thumbnails are saved out of Illustrator, the resulting thumbnails are glitched in a variety of ways. This glitch is present in the preview in the Finder window, but upon opening the file again, the glitch is not present. This is not from appearances or overprint being applied to artwork elements, as we are familiar with the issues those settings present in a print production environment, and this is a separate issue.

   • Running on a MacBook Pro, 2021, running Sequoia 15.0.
   • Using Illustrator 30.0.
   • The issue occurs when Illustrator saves a file or thumbnail, randomly, without any… more

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   20 votes

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Everyone - we want some more information about this issue.

   Is any export (PNG) done from Illustrator for any such (glitched preview) files showing the same thumbnail issue or not?

   Or, is the issue happening only with the thumbnail of the file as seen in the Mac / Win folder preview or while placing into another application?

5. エンベロープにしたオブジェクトを極端に拡大すると結果がズレる／Envelope Distort becomes misaligned at large scale

   問題の説明:
   エンベロープにしたオブジェクトを極端に拡大すると結果がズレる

   再現手順:
   1. ドキュメントを作成してオブジェクトを描画し、適当なカラーを設定する
   →長方形や楕円形など、何でも良い。確認しやすくするため、小さめに作ると良い
   2. オブジェクトを選択し、「オブジェクト」メニュー→「エンベロープ」→「メッシュで作成」を実行する
   3. ダイアログで好きなメッシュ数を設定し、エンベロープを作成する
   4. 出来上がったエンベロープを選択したまま、3000～4000%など大きなパーセンテージで拡大する。
   →バウンディングボックス、拡大・縮小ツール、変形パネルでの数値指定など、拡大の方法は何でも良い

   実際の結果:
   特定の大きさを超えると、エンベロープ内のオブジェクトがメッシュからズレた大きさで変形される

   期待された結果:
   どれだけ拡大してもメッシュに合わせた大きさでエンベロープ内のオブジェクトが変形される

   回避方法:
   必要な大きさまで拡大してからエンベロープを作成する

   関連しているかもしれないUser Voice:
   Scaling envelope warped objects - makes object squishy after certain ammount of enlargement
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48934838-scaling-envelope-warped-objects-makes-object-squ

   Mesh Envelope Distortion renders as shifted on Large Canvas
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49773365-mesh-envelope-distortion-renders-as-shifted-on-lar

   10px、10mmなど、小さめのオブジェクトでエンベロープを作成すると結果がわかりやすいです。
   単純なオブジェクトだけでなく、イラストのような複雑なアートワークで作成したエンベロープも、ある程度の大きさを超えると表示がおかしくなります。
   製品版2025（29.8.7）、製品版2026（30.3）、ベータ版2026（30.6 27）、プレリリース版（30.5）すべてで同様でした。

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   8 votes

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   1 comment  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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6. Saving as SVG changed in 30.5.1 and no longer respects artboard

   Beginning with version 30.5.1 (apparently), the full size of the artboard is no longer used when saving to SVG, but instead the bounds are reduced to fit the artwork. This is breaking my workflow with tools used downstream where I need the fixed sized artboard that I'm using. I reverted to version 30.4, and the problem went away.

   2 votes

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   6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to reproduce this internally and intends to fix it.

7. Perceptual Gradients are uniformly converted to 72ppi images in PDF

   The new perceptual gradients feature in 2026 (30) is being uniformly converted to low-resolution 72ppi images when exported to PDF.
   The attached file is a PDF exported from 2026 (30.0.0).

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   知覚的グラデーションがPDFで一律に72ppiの画像にされる

   2026 (30) の新機能である知覚的グラデーションは、PDFに書き出すと一律に72ppiの低解像度画像になってしまいます。
   添付ファイルは、2026 (30.0.0) で書き出したPDFです。

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   28 votes

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   3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Perceptual Gradient now honors the Document Raster Effect settings in latest Beta build 30.1.89

8. ESC key not exiting text editing and isolation modes in Illustrator 2025 on macOS and PC

   On macOS (latest version), ESC key does not exit text editing mode in Illustrator 2025 as it used to in previous versions.
   Resetting preferences and keyboard shortcuts does not fix it. I created a new action to perform the exit task temporarily.
   Expected behavior: ESC should exit text mode.

   26 votes

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   Need More Info  ·  26 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. Stroke scaling bug in Illustrator even with “Scale Strokes & Effects” enabled

   Hi Adobe team,

   I would like to report an issue regarding stroke behavior in Adobe Illustrator.

   Even with “Scale Strokes & Effects” enabled in both Preferences and the Transform panel, the stroke weight still changes incorrectly when scaling objects. When scaling down, the stroke becomes thinner than expected, and when scaling up, it becomes thicker than it should.

   I noticed that normal strokes behave correctly, including strokes applied in the Appearance panel. However, the issue occurs when I group two or more objects (text/shapes) and then apply a stroke via Appearance on the group. Once the group is scaled, the stroke scales incorrectly.

   This behavior did not happen in earlier versions. On Illustrator v29.5, everything works fine — this issue started to appear in v29.6 and above, and continues in v30.0.

   Troubleshooting steps I’ve already tried:

   • Verified “Scale Strokes & Effects” is enabled
   • Reset Illustrator preferences
   • Cleared cache and restarted the app
   • Tested on multiple files (new and existing)
   • Tested both GPU and CPU preview
   • System reboot

   The issue still persists and affects my workflow, especially when working with icons and UI graphics that require precise stroke consistency.

   System details:

   • OS: Windows 11
   • Illustrator version: 30.0 (v29.5 works correctly; issue starts in v29.6 and above)

   If needed, I can provide a screen recording and sample file to help reproduce the bug.

   Thank you.

   btw. the video attached already enabled ''scale stroke and effect''

   Hi Adobe team,

   I would like to report an issue regarding stroke behavior in Adobe Illustrator.

   Even with “Scale Strokes & Effects” enabled in both Preferences and the Transform panel, the stroke weight still changes incorrectly when scaling objects. When scaling down, the stroke becomes thinner than expected, and when scaling up, it becomes thicker than it should.

   I noticed that normal strokes behave correctly, including strokes applied in the Appearance panel. However, the issue occurs when I group two or more objects (text/shapes) and then apply a stroke via Appearance on the group. Once the group is scaled, the… more

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   14 votes

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   16 comments  ·  Strokes  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have the fix available for this in version 30.1 and later. Please try at your end and let us know your observations.

10. Extremely Sluggish after Using Edit Toolbar

    Picking any tool from Edit Toolbar will bring Illustrator to a crawl. Popups become unresponsive for around 5 seconds. If I start Illustrator while holding down Shift Ctrl Alt, it works great - but only when I do so. If I don't, it's back to being slow. Running Illustrator as an Administrator also makes it run great.

    2 votes

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    Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color model did not resolve the issue.
    Deleting Illustrator's preferences folder also had no effect.
    Rolling back to Illustrator 29.5 resolves the issue.
    Apologies for not including a screenshot – I rolled back to 29.5 before capturing one.

    System:
    iMac Retina 5K (27", 2017)
    macOS Ventura 13.7.6

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color… more

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    25 votes

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    40 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

12. 100% size is shown too big when a document is opened the first time, in 30.5.1

    New version – new bugs.
    Open Ai 30.5.1.

    First opening of a document: 100% view (command-1) is displayed too big (like 150%).

    Closing the document.

    Opening documents now: 100% view is displayed correctly.

    2 votes

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    5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. Illustrator 2026 Eyedropper Leaves Previous Fill Color Hidden in Nested Objects

    In Illustrator 2026, the Eyedropper tool sometimes applies the sampled appearance to the selected group/subgroup level instead of replacing the actual appearance of the underlying object.

    This creates a dangerous prepress issue: the object visually appears recolored, but the previous fill color remains inside the nested object structure. The old color does not appear as a separate duplicated object when ungrouping. It only becomes visible after entering isolation mode several levels deep. If that internal element/fill is deleted, the entire object disappears, which confirms it is not a duplicate object but the original object retaining its previous appearance.

    Expected behavior: the Eyedropper should copy and apply the selected appearance as it did in Illustrator 2025, replacing the object’s actual appearance without leaving the previous color hidden inside nested groups.

    Actual behavior: Illustrator 2026 sometimes stacks the new appearance above the object/group while preserving the previous internal fill, causing incorrect color separations and a high risk of production errors in packaging/prepress workflows.

    I'm a very experienced user. This started on Illustrator 2026. 2025-2024 were OK.

    In Illustrator 2026, the Eyedropper tool sometimes applies the sampled appearance to the selected group/subgroup level instead of replacing the actual appearance of the underlying object.

    This creates a dangerous prepress issue: the object visually appears recolored, but the previous fill color remains inside the nested object structure. The old color does not appear as a separate duplicated object when ungrouping. It only becomes visible after entering isolation mode several levels deep. If that internal element/fill is deleted, the entire object disappears, which confirms it is not a duplicate object but the original object retaining its previous appearance.

    Expected behavior:… more

    2 votes

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    Need More Info  ·  7 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. SVG files won't open in Illustrator 2026. Works in earlier versions (tested in 2024)

    SVG files won't open in Illustrator 2026. I can open them in Illustrator 2024, and paste them into 2026. But opening the file in 2026 results in a totally blank artboard. Perhaps the parse is broken? Something got worse between these versions...

    2 votes

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    13 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    @JP Flexner - we would need preferences from your machine. See the comment from me for details.

15. W-Hの数値がリンクアイコンがアクティブなのにリンクしない

    Illustrator ver.28 以降
    macOS14.7.2

    再現手順
    1. Illustratorを起動して、新規ドキュメントを開き、アートボード上に矩形を描く。
    2. コントロールバーのWをクリックしてパネルを展開する。
    3. Wの欄に数値を入力し、タブキーでHに移る。
    4. リンクアイコンがアクティブになっているにも関わらずWとHの数値がリンクしない。親元のコントロールバーでは正常にリンクしている。

    期待する結果
    リンクアイコンの表示どおりWとHの値がリンクする。

    実際の結果
    片方の入力にもう一方が追随しない。

    代替の手順。
    数字を入力する前にアクティブになっているリンクアイコンをクリックしてオフにし、再度クリックしてリンクをアクティブにする。
    起動後１度だけこの手順を行うと以降は正常に動作する。

    [EN]
    Step to reproduce
    1. Launch Illustrator, open a new document, and draw a rectangle on the artboard.
    2. Click W on the Control Bar to expand the transform panel.
    3. Enter a value in the W field and press Tab to move to H.
    4. Despite the link icon being active, the W and H values do not link. They link correctly in the parent Control Bar.

    Expected Result
    W and H values link as indicated by the link icon.

    Actual Result
    Changing one value does not update the other.

    Alternative Procedure.
    Before entering numbers, click the active link icon to turn it off, then click it again to reactivate the link.
    Performing this step once after launch will ensure normal operation thereafter.

    Illustrator ver.28 以降
    macOS14.7.2

    再現手順
    1. Illustratorを起動して、新規ドキュメントを開き、アートボード上に矩形を描く。
    2. コントロールバーのWをクリックしてパネルを展開する。
    3. Wの欄に数値を入力し、タブキーでHに移る。
    4. リンクアイコンがアクティブになっているにも関わらずWとHの数値がリンクしない。親元のコントロールバーでは正常にリンクしている。

    期待する結果
    リンクアイコンの表示どおりWとHの値がリンクする。

    実際の結果
    片方の入力にもう一方が追随しない。

    代替の手順。
    数字を入力する前にアクティブになっているリンクアイコンをクリックしてオフにし、再度クリックしてリンクをアクティブにする。
    起動後１度だけこの手順を行うと以降は正常に動作する。

    [EN]
    Step to reproduce
    1. Launch Illustrator, open a new document, and draw a rectangle on the artboard.
    2. Click W on the Control Bar to expand the transform panel.
    3. Enter a value in the W field and press Tab to move to H.
    4. Despite the link icon being active, the W and H values do not link. They link correctly in the parent Control Bar.

    Expected Result
    W and H values link as indicated by the link… more

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    8 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    The issue seems to visible at our end after closing the Illustrator and reopening the file. However, it is just the value does not get updated in the pop up panel. The transformation change on the object happens fine and is reflected properly in the properties panel as well. Let us know if you are experience similar behavior or not.

16. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

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    2 votes

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    Under Review  ·  9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. The preview is incorrect because some images are missing

    Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

    I tested it in Illustrator 30.3, and the problem persists.

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    1 vote

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    Need More Info  ·  9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. High GPU load on macOS 26 Tahoe

    Laggy performance and high GPU load.
    Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

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    7 votes

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    Need More Info  ·  25 comments  ·  Performance  ·  Delete…  ·  Admin →
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19. Hidden Characters remain visible when exporting in PNG

    Windows 11 Pro Version 25H2

    I work with Hidden Characters on, and when I export a PNG (export for Screens), they remain visible. Hidden Characters aren't supposed to remain visible after a PNG export. The only way that I could resolve the issue is to turn them off. But when I try to disable hidden characters, it looks like they are already off (even though I can still see them), and I have to turn them on, then off again, to make sure they are completely disabled.

    2 votes

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    Need More Info  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Rich tool tips keep popping up

    Rich tool tips are always randomly opening and staying open something even when I am on other side of screen. Hard to take a screen shot, as when I click to screen shot the tool tips disappear. It's been happening on 2 different machines running Sonoma for about 1 year. Never used to happen.

    2 votes

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    9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed in the latest Prerelease Build 30.4.0.211, now available in CCD app for all Prerelease program members.

    This means the fix is planned to be later pushed in the next general 30.4 release.

    The timer for tooltips would now check if the pointer is still within the tool button bounds after the delay finishes.