7820 results found

1. Create Gradient and Create Swatch Info don’t get played in actions

   Swatches panel’s flyout menu now has two new commands, Create Gradient and Create Swatch Info.
   When we try to record these into actions, they get added fine — but once played, nothing happens at all: no gradient gets built, no color legend appears on canvas.
   As always, these new additions don’t get integrated into the application enough... Please don’t abandon them!

   11 votes

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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2. Mouse cursor disappears on Windows 11 Insider Preview

   I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

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   43 votes

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   55 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We confirm that these issues have been found fixed in Windows Insider update 26085.1. Please upgrade your Windows to this version or above.

3. Undo Release Clipping Mask Does Nothing

   I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

   I can clip and Command-Z to unclip.
   I can manually unclip and Command-Z to reclip.
   If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

   But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

   I am on Mac OS X and running Illustrator 29.1.

   I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

   I can clip and Command-Z to unclip.
   I can manually unclip and Command-Z to reclip.
   If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

   But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

   I am on… more

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   14 votes

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   5 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This issue has been fixed and released with Illustrator latest release - 29.2

   
   

   Please update to latest version from Creative Cloud Desktop.

4. 特定のテキスト状態のファイルを開くと旧バージョンで保存されたファイルと誤検知される

   Windows11（macOSでも発生すると思われる）
   Illustrator ver.29.0

   再現手順
   １．新規ドキュメントを作成し文字ツールでポイントテキストを入力する。
   ２．１行目を36pt、２行目を10ptで指定する。
   ３．Illustrator2020形式でファイルを保存して閉じる。
   ４．保存したファイルを開くと「このファイルには旧バージョンのIllustratorで作成されたテキストが含まれます……」のダイアログが表示される。変更を確認しても文字のずれなどは見受けられない。

   期待する結果
   ver.29で保存したドキュメントを開く時にダイアログが表示されない。

   実際の結果
   特定のテキスト構成にて旧バージョンで作成されたドキュメントと正確でないダイアログが表示される。
   おそらく誤検知だと思われます。

   以下のコミュニティ投稿もご覧ください。
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator-2025%E3%81%AE%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%A8%E3%83%B3%E3%82%B8%E3%83%B3%E3%81%AE%E3%83%90%E3%82%B0/td-p/14943654?profile.language=ja

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   18 votes

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   Resolved (Comments Open)  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. New document page dimensions resetting as I'm typing them

   Create a new document, type in desired page width, press tab to go down to the height field and suddenly it's reverted back to what was in those fields previously. Have to go back and re-enter the correct dimensions.

   There is a 2-page discussion about it here, including someone's video capture of it on page 1:

   https://community.adobe.com/t5/illustrator-discussions/new-document-size-value-resetting-in-adobe-photoshop-illustrator-amp-indesign-2025/m-p/14936407

   Been having the same issue here for a little while. Just been dealing with it, but it's rather frustrating.

   I'm on Windows 10, 22H2, Illustrator 29.2.1 (64-bit).

   7 votes

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   5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Template Layers Still Visible on Export for PNG and JPG

   I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without exporting them. I am using Illustrator 29.1 and am on an iMac running Ventura 13.7.2.
   I've been using Illustrator for over 10 years and non printing layers have always worked. The fact that these layers are showing up in both PDF and PNG exports indicates that it's a global transparency issue and not a file type setting. I've read every thread I can find and tried every setting possible and cannot get non printing layers to export with transparency. Any help or suggestions would be appreciated!
   Please see attached images for Illustrator layer settings and what the exported PNG looks like when opened in Photoshop.

   I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without… more

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   5 votes

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   6 comments  ·  Layers  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported to be fixed in the latest Beta 29.5.0.15.

   Please try it and comment back if it works now as expected at your side.

7. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

   When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

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   70 votes

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   19 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have started working on fixing this one.

8. About the Pencil Tool and Image Tracing in version 2025

   The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.

   9 votes

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   12 comments  ·  Tools  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue with Pencil (and Brush) is addressed with a 29.0.1 Hot Fix Update

9. Unidentified dash / gap values get shown as zeroes

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D. Now create a document using Print profile
   E. Create a rectangle
   F. Enable Dashed Line once more

   Looks the same, right?

   J. Go to Preferences again and change the General units to Millimeters.

   Look at the dash-gaps values — for some reason all values but one are now zeros!
   While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

   K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

   Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
   And if you select the original one — it suddenly has only the first value dash set, and not all of them.

   So Ai just lies.
   For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

   This causes us to believe the dash settings are not what they are.
   And while it seems like rare occurrence — no, it happens regularly, and it sucks.

   Please fix it.

   Make a simple test (as demonstrated in the attached GIF).
   Make sure you test this after relaunching Illustrator.
   Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

   A. Create a new document based on Web document profile
   B. Create a simple rectangle
   C. In the Stroke panel enable Dashed Line option

   The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

   D.… more

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   12 votes

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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10. Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

    1 vote

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    8 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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11. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    （Illustrator Ver.29.1)

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    5 votes

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    Resolved (Comments Open)  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Eyedropper not working when object is within nested groups

    Illustrator V. 29.1
    MacOS Ventura 13.6.2

    I need to be able to direct select objects that are within nested groups and then eyedropper to change how only that object looks. This feature doesn't work correctly and I don't want to have to click + click + click + click + click to get into the isolated object for every single shape I need to do this on every day. See screen recording to better explain. Thank you.

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    1 vote

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    8 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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13. Auto Spell Check is splitting words causing false highlights.

    The false highlights are making editing a typo impossible. See attached example.

    MacOS 15.3.1
    Illustrator 29.3

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    3 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    9 votes

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    10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

15. Custom toolbars with plugin tools rearrange themselves alphabetically on launch

    Windows 11, Illustrator 29.3.1
    I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled. Reset the custom workspace… still jumbled. Shut down Illustrator and restart… tools in the correct order. It only takes a few minutes, but it’s a daily ritual I could do without.

    Windows 11, Illustrator 29.3.1
    I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.… more

    4 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. 29.1.0 'Isolate selected group' menu item missing on right click menu when a nested group is selected.

    Illustrator version 29.1.0
    Windows 10.0.19045

    To replicate:

    1. Create group that contains a group
    2. Select group
    3. Right click the group
    4. 'Isolate selected group' menu item missing. In its place is the new 'Ungroup all' item.

    When the above actions are performed to a group without a nested group, the 'Isolate selected group' menu item appears as it should.

    10 votes

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    4 comments  ·  Isolation  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This issue has been fixed and released with Illustrator latest release - 29.2

    
    

    Please update to latest version from Creative Cloud Desktop.

17. Turn off Smooth Tool slider

    I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

    A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

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    18 votes

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    11 comments  ·  Tools  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    While there is still no way to completely disable the Smooth panel when the Smooth tool is picked, the bar now remembers its position and better picks the initial location.

    Please comment on this behavior and upvote if you think there still should be an option to not show it.

18. Offset Path and Aligned Strokes get rendered partially with a specific handle configuration

    When a curved segment of a path has diverging handles that are oriented in different quadrants across the X axis (this is my guess), like it’s shown in the attached document and the GIF, Illustrator renders the result only up to the horizontal tangents of the path. Same thing happens if you try to toggle Align Stroke options (they seem to use the Offset math).

    Adding and extra point on the rendered segment helps, but it’s not really a solution.
    The bug is quite old and perhaps it’s time to get it fixed?

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    6 votes

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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19. Export As does not respect Large Canvas scale (Illustrator 29.2.1)

    If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.

    I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.

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    5 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reported to be fixed in the latest Beta build 29.5.0.15 — please try it and verify if it works for you (or not) in the comments

20. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

    Shift-clicking a swatch in Control panel no longer opens the color mixer.
    Clicking a swatch in Control panel then double-clicking the swatch no longer works.

    Apple M1 MacOS Sonoma 14.5
    2024 Illustrator 28.6

    8 votes

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    20 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    We have made the fix for this issue, please try out the latest beta.

    We are aware of a few cases where the issue might persist and are working to fix these as soon as possible.

    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team