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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8341 results found

  1. Illustrator 2026 Version 30.3 and later: The bottom of PSD files appears black when placed

    In Illustrator 2026 Version 30.3 and later, when placing CMYK PSD files (containing only a background with no layers), the bottom of the image turns black and the image does not display if the file size exceeds a certain pixel threshold.
    Testing shows that data exceeding approximately 24,000 x 24,000 pixels (over 2 GB) results in the portion exceeding that size appearing black. Even when exported to PDF, the black area remains.
    Additionally, the thumbnails in the Links panel and when selected also appear black.

    Data created in previous versions that worked fine also displays a black bottom on linked…

    12 votes

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  2. オブジェクトの移動時にShiftキーやOptionキーを押した際にオブジェクトが表示されない

    1. Mac OS 15.6.1
    2. 選択ツール(V)でオブフェクトを選択し、ドラッグで移動中、Shiftキー(またはOptionキー)を押した
    3. 今まではオブフェクトをドラッグで移動させ始めてからShiftキー(またはOptionキー)を押せば、水平垂直および45度方向にオブジェクトが移動する様子がリアルタイムで描画されており、そうした挙動を想定していた
    4. バージョン30.8にアップデートした後、上記の3.とは異なる挙動となった。具体的にはオブジェクトを選択して移動させる際、オブジェクトを選択してドラッグしている最中にShift(またはOptionキー)を押すと、オブジェクトの表示位置が元の位置に戻ったまま固定されてしまう。オブジェクトを選択し、ドラッグせずにShift(またはOptionキー)を押した後にドラッグを開始すると、従来通りオブジェクトが移動していく様子が描画される。 オブジェクトの移動は最も多く使用する作業なので、大変困っています。できるだけ速く以前と同じ動作になるよう改善を求めます。
    4 votes

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    4 comments  ·  Other...  ·  Admin →
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    ご報告いただきありがとうございます。


    弊社側でサーバーの設定を変更いたしました。変更を反映させるため、お手数ですがアプリケーションを一度再起動し、問題が解決したかどうかをお知らせいただけますでしょうか。弊社側でも修正の確認は行っておりますが、お客様側でもご確認いただければ幸いです。

  3. 新しいブレンドで作成した部分が旧バージョンで編集できない Blends created with 30.7 aren’t editable in older builds

    再現手順
    1. 新規ドキュメントを開きアートボード上に2つのパスを描く
    2. 2つのパスを選択し、ブレンドツールでブレンドをおこなう。
    3. ブレンドパネル上のドロップダウンで「ステップ」を選択しアピアランスのスライダーを調節する。
    4. ドキュメントを保存し閉じる。
    5. ver.29などの旧バージョンで保存したドキュメントを開く。
    6. 「現在使用できないプラグインで管理されている要素が含まれていると警告ダイアログが表示されろ。
    7. そのまま開くとブレンド部分は表示されるが、編集に表示が追随しない。

    期待する結果
    新しいブレンドを使った部分も旧バージョンにおいても、編集可能な状態でデータが保存される。

    実際の結果
    新しいブレンドを利用して作成した部分は互換性が無い。

    これまで、Illustratorに新しい機能が追加された時にはVersionedContentという仕組みを利用して後方互換性が維持されていました。今回の新しいブレンドは、そういった仕組みを利用していません。適切なプラグインを持たない旧バージョンではこの部分は不明なPluginItemとして処理されドキュメントに埋め込まれたレンダリング結果だけが表示されパスを操作しても効果がありません。
    この部分はVersionedContentとして構成し、旧バージョンにおいては新しいブレンドで作成された部分を拡張した状態で開けるようにするべきでしょう。

    EN

    Steps to Reproduce
    1. Open a new document and draw two pathItems on the artboard.
    2. Select the two pathItems and blend them using the Blend Tool.
    3. Select “Step” from the drop-down menu on the (New) Blend panel and adjust the Appearance slider.
    4. Save and close the document.
    5. Open the saved document in an older version, such as ver. 29.
    6. A warning dialog appears stating, “This document contains elements managed by a plug-in that…

    8 votes

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    1 comment  ·  Blends  ·  Admin →
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  4. Objects are invisible WHILE DRAGGING in 30.8.1

    Illustrator 30.8.1 new version — new bugs.
    Objects are invisible while dragging.

    2 votes

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  5. Exif rotation information is not reflected in the image placed by substitution

    Confirmed version:
    Illustrator 27.9.6, 30.3.0 macOS 14.8.3

    Issue:
    When placing an image with Exif rotation information, the orientation is different depending on whether to place it as a new one or a replace.

    Verification procedure:
    1. Place an image with Exif rotation information on the document
    2. Create a rectangle and rasterize it (means to ensure that you are not affected by the state before replacement) (fig.1)
    3. Select the rectangle of process 2 and replace it with the image file of process 1 (fig.2)
    4. Comparison of the results of process 1 and the results of process 3

    Ideal…

    17 votes

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  6. Keyboard Increment field in Preferences no longer gets focused when dialog opens, new Search field does

    Unrequested extra Search function in the Preferences window in update 29.7
    I (and many others) were eagerly awaiting the update because the jumping fonts were a nightmare on the production floor! But who asked for an extra search function in the preferences window? Now I have to press Tab 4 times before I can quickly adjust my Keyboard Increment. As an artworker, I use this function about 10 times a day, so that's an extra 40 times pressing Tab (approximately 800 times a month)... why, why, why?

    38 votes

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  7. Color of font randomly changes when opening file

    Tahoe 26.6.1
    Illustrator v 30.7
    I open a file I was just working on only 5 minutes prior to find that more than 75% of my text has changed color to a random color in my swatch panel. This has been happening consistently since updating to the latest version about 15 days ago. I can even see the color change when I hit space bar to preview the file before opening it. The PDF versions of the files remain fine, no random color changes.

    3 votes

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  8. Transform Each for linked images affects the firstly selected ones only, ignoring those added to a selection later with a marquee

    As found by @SugarT2O (https://x.com/SugarT2O/status/2064603604322066447), when selecting linked images in several steps, adding them to selection with Shift held, Ai would apply Transform Each only to the first selection made, ignoring those added to the selection with subsequent marqueeing.

    Steps are quite simple.
    1. Add 2 linked images in a document.
    2. Select one on canvas (a click is fine)
    3. Hold Shift and marquee (not click!) the other one
    4. Call Transform Each and input something like 150% in Width

    Notice only the first image selected is affected.
    A ridiculous bug!

    11 votes

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  9. Generate vectors fails but still takes my credits

    Generate vectors fails with the following error: "Cannot generate results due to connection issues. Please check your internet and try again." My internet is working perfectly (see speedtest attached). What annoys me the most is that it says it can't generate but still takes my credits. I have used this feature before multiple times. Why is it doing this when my connection is perfect? Please can my credits be refunded as this is not acceptable. Thank you.

    Operating system - Windows 10
    Version of Illustrator - 30.6
    Steps - I have a png image that I want to convert to…

    5 votes

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    Under Review  ·  4 comments  ·  Other...  ·  Admin →
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  10. Text changes colour at random

    A file appears correct in Illustrator 2026 and correctly produces a PDF (save a copy) when the original Illustrator file is still open. Yet when the Illustrator file is then saved, closed and then reopened, the Illustrator file has errors with the colour of text changing at random. This is happening on multiple computers running MacOS (Silicon). This error only happens in Illustrator 2026 and not 2025.

    The text that changes varies, even within one document. Sometimes it is a single piece of text that changes, sometimes it is all of the text. The colour it changes to is random,…

    3 votes

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  11. No longer possible to assign keyboard shortcuts to the CHANGE CASE commands

    Why is it no longer possible to assign keyboard shortcuts to the CHANGE CASE functions in the latest version of Illustrator? I am attaching an image of the text menu under 'Change Case' showing remnants of the old assigned shortcuts (I have been using the same shortcuts for many versions of Illustrator now, as well as in InDesign, where they are still active even in the latest version). /

    Perché nell'ultima versione di Illustrator non è più possibile assegnare comandi da tastiera alle funzioni di CAMBIO MAIUSCOLE?
    Allego immagine del menu testo alla voce cambio maiuscole con residui dei vecchi…

    5 votes

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  12. Strange behaviour when outlining COLRv1 fonts

    I have been running into some issues with COLRv1 fonts when turning them into outlines: The normal font renders as intended, when outlined some colours turn off one of the RGB channels (turning white to yellow). See the example in the screenshots where the white (circled) is turned into yellow. This is independent from the "yellow palette" of the letter, in other COLRv1 fonts white also turns into full RGB yellow.

    See Nabla as an example:
    https://fonts.google.com/specimen/Nabla

    I don't believe this is caused by the "white" (as the error also turns, for instance, black into blue, removing a single RGB…

    3 votes

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  13. Memory usage continuously increases over time in Illustrator 2026 and is not released properly (macOS M4 Max)

    Environment

    • Adobe Illustrator 2026 (Desktop)
    • Adobe Illustrator 2025 (for comparison)
    • Apple M4 Max
    • 64GB Unified Memory
    • macOS (latest)
    • GPU Performance: OFF
    • Real-time Drawing & Editing: OFF

    Workflow

    I use Illustrator as a visual reference board containing an extremely large archive of linked images (not embedded). I arrange thousands of reference images on large canvases to compare composition, color, style, motion, and visual ideas. This workflow is essential for my art direction and animation production because spatial comparison is much more efficient than browsing images individually.

    Illustrator 2026 performs significantly faster than Illustrator 2025 with this workflow, which is a great…

    3 votes

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    5 comments  ·  Performance  ·  Admin →
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  14. Illustrator 30.3 Font Handling Issue

    The new 30.3 update for Mac introduced "improved font handling in Illustrator (macOS) for better consistency and reduced reliance on unsupported system resources"

    However, this seems to have broken auto font activation with the Typeface font manager.

    Is there a way to get this fixed?

    Thanks!

    7 votes

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  15. Font changes from the current one to the previously used while typing

    I'm working on a document in which I used Avenir font, but for the most I use Myriad Pro. When I click with the Type tool I see in the character box I'm with the default font (Myriad Pro) and start typing. Then noticed I'm now in Avenir font!
    This bug is brand new with the latest update (29.1), I didn't add any issue of that type before.
    I'm on Windows 11 PC Core i7-13700 32 Go of RAM

    224 votes

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  16. In version 30.5.1, Illustrator stopped writing color settings to ACEConfigCache2.lst, the file used for color settings synchronization.

    Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

    Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

    Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if…

    10 votes

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  17. Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>

    Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.

    Description
    Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This…

    18 votes

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  18. Illustrator forgets to undo the document color mode switch

    Here’s a simple test.
    1. Create and RGB-based document — the title says 'RGB'
    2. Draw something
    3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
    4. Draw something else again
    5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and…

    31 votes

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  19. Harmony Rules display all selected colors when recoloring artwork

    1. Mac Studio M1 Ultra 128GB, Tahoe 26.5.1
    2. Illustrator 30.7

    I want to premise this is likely a minor bug and doesn't really affect everything, but me+ others previously reported a color guide bug on 30.6 and there is a current bug with Recolor Artwork, so I assume this inconsistency might be helpful information.

    With a group of shapes selected (any amount), select Recolor Artwork with the Color Guide panel open.

    Once the Recolor Artwork menu opens, the Color Guide Harmony Rules panel is updated to contain every color within the selected artwork group.

    Rather than display the harmony group related…

    2 votes

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  20. Incorrect (reversed) text order when copying text from PDFs without Illustrator editing capabilities

    pre - TLDR:
    Illustrator no longer preserves the visual reading order when copying fragmented text from PDFs without editing capabilities, instead using an incorrect internal sequence.

    Incorrect text order when copying text from PDFs without Illustrator editing capabilities

    MacBookPr 2024 - macOS Tahoe 26.3
    Adobe Illustrator 2026 - 30.3

    Hello,

    I would like to report an issue in Adobe Illustrator that seems to have been introduced in recent updates.

    Initial situation:
    When opening a PDF that was not saved with Illustrator editing capabilities, it is expected that continuous text blocks are split into multiple individual segments or lines. This behavior…

    12 votes

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