Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
6914 results found
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Random extra lines generated along with results in 3D & Materials tool in vector mode.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector…
1 vote -
Radial Repeat does not have the angle value exposed anywhere
We can control the number of instances, the exact radius, but the only way to define an angle is the round knob on canvas — which does not get dragged when you disable the bounding box, and which does not react when one holds Shift to constrain the angle.
Eyeballing is not the only way people create illustrations, you know.
10 votes -
Width tool started work weird after update 27.9
After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.
I use width tool a lot and this is problematic.
Oh and in some cases width point not showing.
3 votes -
Intertwine bug when export as pdf X4
mac os 12.6, illustrator 2023
create 2 intertwining circles, save as PDF X4 with the Illustrator default settings and you get a bitmap instead of vector data..
by choosing "compatibility: acrobat 8" the problem does not appear.43 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Acrobat PDF File Format is having difficulties. Bad parameter.
Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.
13 votesI am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Click-drag fails... snaps back
Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)Same behavior on two identical machines.
Works fine with v26.0.3.
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB
150 votes -
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Add scrollbar to the Image Trace panel
The 3d panel has a scrollbar, but the image trace hasn't.
11 votes -
Illustrator 2023 (27) Crashes When Moving/Dragging
All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.
12 votes -
6 votes
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Linked ai file being cut off
a Flattened tiff is opened and then saved in illustrator with a mask as ai. It is placed in another ai. file and when that happens part of the image is cut off, and its not part of the mask. I tried making sure there was only one layer in photoshop and in illustrator, resaved it different ways and still comes out the same. seems to follow a few particular files and sometimes appears all black or part of it black or just cut off. the files are no different than the ones that do work.
2 votes -
Add an option for the Transform effect to use visible bounds of a clipping object
Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).
It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.
Check the image attached.
This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right…9 votes -
Font Height settings not working with all-small-cap typefaces
Working in MacOS 13.5.2
Illustrator 27.8.1
When setting type in a Area Type box, the default Font Height is snapping to the x-height of the text, but only when using fonts with small-cap style lowercase letterforms, rather than typical lowercase forms. When using a font with typical lowercase, the Font Height of the box is defaulting to the height of uppercase letters, as expected.
This behavior is happening to fonts installed locally on my system, as well as those activated though Adobe Fonts.
Selecting various settings for the Font Height option in the Character panel does not alter this behavior,…
3 votes -
Unable to "Save for Web (Legacy)"
When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"
5 votesThe team confirms the bug exists, can replicate it, and is going to fix the problem. Thank you all for the heads up.
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Annoying Flickering Cursor when Photoshop is open
This is still an issue with the latest releases of Illustrator and Photoshop. We shouldn't have to close Photoshop to have the behavior disappear. See my screen capture today attached or on Box.com: https://nic.box.com/s/hemehrwzo9fm0ye3evst9ma41x908ipp
36 votes -
Enter while typing does not get recorded in history as an Undo step
When I type a text in Illustrator and hit Enter to make a paragraph break, it does not get recorded into the history as an operation I can undo. This means all typed paragraphs get clumped in history together and get undone as a whole.
This is not how many other apps do, including InDesign and Word.
Some apps also consider line breaks as an interruption of flow, which would have been handy too.
It is quite similar to this report:
Illustrator does not treat the auto bullets as a separate Undo step
https://illustrator.uservoice.com/forums/333657/suggestions/46954429and is related to this one:…
8 votes -
Pressing Backspace in text gets recorded in History as a chain of separate Clear steps
When we type a text, Ai treats it as one operation, all the time.
Even when we press Enter, the flow is considered to be uninterrupted — and there a bug report about this:
http://illustrator.uservoice.com/forums/601447/suggestions/47038321
Even if an automatic conversion of bullets happen, Ai still thinks it’s not worth undoing — and there is a bug report about this as well: https://illustrator.uservoice.com/forums/333657/suggestions/46954429But for some reason when I hold Backspace to delete a bunch of text, Ai records each deleted symbol as a separate step, despite the fact it’s treated by users as a one operation, eating up the history…
7 votes -
Switching modes in Repeat Options dialog does not change the selected repeat object
Imagine you experiment and convert some art into a Repeat object.
Then you open Repeat Options and see some other variants, like Radial, Grid, and Mirror... OK, you think what do these do? You toggle to them, you set values, you click OK — and nothing you get. These do nothing. You can only change those your object currently have, but not switch the type.- Why can’t I switch the type?
- Why don’t you disable these if they don’t work?
8 votes -
Wacom is crashing Illustrator 2023
It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.
15 votes -
Deselect Artboards command and hotkey problem
When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.
For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.
But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).This is hardly consistent and makes deselecting artboards…
7 votes -
Dotted grids don’t show up in 27.9
When a grid is set as Style:Dots, it does not show up any more after update to 27.9, even when grids are not hidden. The dotted grids work in 27.8.1, and the lined grids work in both version.
1 vote
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