Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
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v26.1.0 Click-drag fails... snaps back Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)Same behavior on two identical machines.
Works fine with v26.0.3.
75 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Optical kerning issue in some Japanese fonts - macOS Monterey(version 12.3.1)/Illustrator 26.3.1
In optical kerning for many Japanese fonts,
the space between characters is too narrow and some characters overlap.[1] AI26-0-3.jpg
Illustrator 26.0.3
Examples of character spacing with different weights in some fonts
font-size:14Q[2] AI26-3-1.jpg
Illustrator 26.3.1
Examples of character spacing with different weights in some fonts
font-size:14Q[3] AI26-3-1overlap1.jpg
[4] AI26-3-1overlap2.jpg
[5] AI26-3-1_overlap3.jpg
Illustrator 26.3.1
Examples of character spacing in several sizes68 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、現在いただきました情報を元に検証作業に入っております。
次の情報のアップデートをお待ちください。
Illustrator チーム
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Can't finish previewing. Could not complete the requested operation. I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
695 votes -
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svg code export issues I export svgs from Illustrator in order to animate them. I use File - Export as - SVG. Now with version 26.1 when I export an svg, none of the layer(id names) are correct. The exported svg is naming them <svg id="a", id="b" and so on.
A temporary fix is uninstalling and reinstalling, but the issue reappears before the day is over. The previous version 26.0.3 works with no issues.14 votes -
Right click pop-up context menu box stuck in the bottom left corner of the screen This issue started when I upgraded to Mac OS Monterey. Unfortunately, I cannot downgrade. I am using a 2018 MacBook Pro 15.6 laptop. I use a 27" 4k external monitor, but the issue occurs with the monitor and the laptop screen. The right-click menu box issue does not happen with any of the other Adobe programs. I have deleted prefs, uninstalled and installed illustrator, zapped the PRAM, and installed an older version of illustrator with no change. I understand Monterey is a beta now but is there a fix or setting to fix this problem? I appreciate your help in…
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Screen Shot 2022-02-16 at 12.44.34 PM.png 1690 KB -
Screen Shot 2021-12-12 at 4.09.56 PM (2).png 262 KB -
Screenshot 2021-12-12 at 13.58.15.png 107 KB -
ILLUSTRATOR DROPDOWN MENU PROBLEM.png 52 KB -
Captura de Pantalla 2021-11-29 a la(s) 12.06.06.png 603 KB -
Menu contextuel.mov 4606 KB -
スクリーンショット 2021-11-02 23.45.04.png 160 KB -
スクリーンショット 2021-11-02 23.44.05.png 1162 KB -
スクリーンショット 2021-11-02 23.45.04.png 160 KB -
スクリーンショット 2021-11-02 23.44.05.png 1162 KB -
Captura de ecrã 2021-10-26, às 10.29.38.png 506 KB -
Screen Recording 2021-10-25 at 11.55.03 AM.mov 2974 KB -
Screenshot.png 363 KB -
Screenshot 2021-10-21 at 3.57.03 PM.png 363 KB -
Screen Shot 2021-10-12 at 11.27.16 AM.jpg 1164 KB
35 votes -
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BUG - Kann Umlaute ü und ö nicht per Tastatur eingeben Seit dem Update auf Illustrator 25.4 kann ich die Umlaute "ü" und "ä" nicht auf der Tastatur eingeben. Es wird einfach nichts eingetippt.
Habe die vorherige Version 25.3.1 installiert und es ging wieder.
Bitte dringend patchen!!!
Windows 10 Pro 21H1, 19043.1110
62 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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[25.3.1 macOS]Photoshopで作成したpsd画像に日本語のクリッピングパスが使用されていると、Illustratorに配置してもクリッピングパスが反映されない 再現手順
Photoshop v21.2.9(2020)やv22.2(2021)など日本語のクリッピングパスでの不具合がないバージョンで、日本語のクリッピングパスを適用したpsd画像を作成。
Illustrator v25.3.1(2021)で、1で作成した画像を配置するとクリッピングパスが適用されずに配置される。Photoshopでクリッピングパスを欧文にすれば、Illustrator v25.3.1でクリッピングパスが適用された状態で配置される。なおIllustrator v24.3および v25.2.3ではこの不具合は再現されませんでした。※photoshopで作成した画像フォーマットが、eps,tiff.pdfの場合はこの不具合は再現されませんでした。
動作環境
macOS Big Sur バージョン11.4
MacBook Pro 15-inch 2016
97 votesみなさま、大変お待たせいたしました。
Illustrator 2021(ver.25.3.1)で発生していた、Photoshop(v21.2.9 や v22.2 など)の日本語名のクリッピングパスでの不具合がないバージョンの PSD ファイルでも、日本語名のクリッピングパスが認識されない問題の修正が完了し、Illustrator 2021(ver.25.4.1)をリリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、お確かめください。
もし、Illustrator 2021(ver.25.2.3)と同じ結果が得られないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
【追記 – 2021年8月27日】
Photoshop 2021 が ver.22.5 にアップデートされ、日本語パス名の文字化け問題が修正されました。
Illustrator でもクリッピングパスが正しく認識されます。
https://helpx.adobe.com/jp/photoshop/kb/fixed-issues.html -
24 votes
I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 illustrator v25.2.1 color profile keeps changing to emulate adobe illustrator 6.0 once I set it to our teams color profile. Especially if I switch from AI to PS. Even after changing the profile in Bridge and synchronizing them.
125 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Hi ,
The bug will be fixed when PS is upgraded to the latest version 22.3.1 . Kindly update PS to 22.3.1 and Bridge to the latest version. If the issue still happens, kindly reset your Settings in both PS and Bridge.
Regards,
Aishwarya G Gadodia -
Some shortcuts didn't work in Illustrator 26.0-26.0.1 while using Czech (and maybe other) keyboard After upgrading to AI 26.0 (and still not fixed in 26.0.1) some shortcuts stopped working, like those:
- Show/hide layers = cmd + ;
- Lock selection = cmd + 2It seems that all shortcuts with czech letters on the keyboard instead of US are affected. To be clear:
- On us keyboard there is ";" key, but on the Czech keyboard, there is "ů" letter.
- The same for the letter "2" on US, on the Czech keyboard, there is "ě" letter.Possible fix: to keep logic as before, when everything worked, you have to work with hardware…
20 votes -
Unable to save This is not an idea, it is a serious bug.
Apple OS Mojave - latest version, Illustrator 2022 - latest version.Saving doesn't happen. Clicking File>Save As and nothing happens, no dialogue pops up, nothing. Trying shortcuts on the keyboard. Same. Trying to quit the program, shows File not saved/ I click Save FIle and it does nothing. So, unless I force quit, there is no way to close the program. Illustrator seems to not initiate any action on my attempts to perform a SAVE. It is a HUGE problem for my work!
14 votesHi ,
Thanks for reporting the issue . This issue is fixed with Mac OS 12.1 update .
Thanks & Regards,
Ankit Goyal
Illustrator Team -
合成フォント使用時、パス上文字アウトライン後の文字の回転・変形 ver 26.2.1
パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
以前のバージョンでは問題なかったので大問題です。早急に対応願います。9 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。
こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。
また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。
今後ともよろしくお願いいたします。
Illustrator チーム
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Illustrator 2022 Ver 26.0.1: Freezes/Crashes on Exit Illustrator 2022 works fine, launches as usual. Yet when exiting the software, no matter if used or not, it freezes. The only way to properly exit the app is via Task Manager: End Process.
Software has already been stress tested, cleaned up and reinstalled. Issue doesn't persist in previous version.
System Information:
Edition Windows 10 Home
Version 21H1
Installed on 20-Jun-21
OS build 19043.1288
Experience Windows Feature Experience Pack 120.2212.3920.018 votesCompleted (Comments Open) ·AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
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Color values of existing objects change when images are placed by drag & drop A bug report was received on the Japan Forum stating that when an image with a color profile embedded that differs from Illustrator's color settings is placed by drag-and-drop, the color values of existing objects are changed.
Here are the steps to reproduce the problem.
Save the image with Adobe RGB (1998) embedded as an example.
Specify sRGB in Illustrator's color settings and set a color management policy other than "None".Under the above conditions, when an image file is dragged and dropped onto a document, the color values of the existing objects are changed.
This behavior may be a…11 votes -
SVG export for screens not working properly. Windows 11 22000.556 / Illustrator 26.1
Hi there,
The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.
I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.
Best,
Alex9 votes -
I can't comment on the "č" key after the update After today's update to version 26.0 I have the same problem with key "č". Others work without a problem.
26 votesI am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Canvas Rotation Feature is obstructing regular pinching in or out gesture for zooming, when using the trackpad When using the pinching in or out gesture on the trackpad, to zoom in or out.
The artboard gets rotated very easily if there is even a slight rotation in the gesture while.And then part 2 of problem. Its impossible to set it back to 0degrees. It keeps snapping between some low degrees
45 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Pattern swatches behave unexpectedly Several mentions on the Illustrator user forum about patterns changing (content or color) when copied/pasted:
https://community.adobe.com/t5/illustrator/copy-paste-pattern-fill-keeps-pasting-object-with-former-pattern-not-new-pattern/m-p/12140673#M281278https://community.adobe.com/t5/illustrator/pattern-glitch/m-p/12141847#M281340
and one on uservoice that looks similar:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43695972-artwork-containing-any-swatch-is-changing-color-wh35 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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SVG text exportation creates a fragmented code All texts I wrote in a drawing, when exported to SVG files, were not anymore consistent: fragments of texts were overlapping each others.
I opened SVG file using a text reader and I discovered that my texts were unnecessarily fragmented in many parts that finally were badly rebuild in the code.16 votes -
Objects Fill Color (Global/Spot) removed when changing any of the stroke property I have multiple objects selected with the same stroke colour and different fill colours. I change the stroke colour and the fill colour of all selected objects change to none. Using Illustrator 25.3 on Mac 10.4.6.
37 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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