Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
6755 results found
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Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable
This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
37 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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パッケージで拡張子が追加される Packaged PSD/TIFF links get their extensions doubled
macOS12.6
Illustrator2023（27.0）パッケージ...でコピーされた画像に拡張子が追加される。
例えば○○.psd.psdのようになる。85 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Name artboard is not added to the file name when exporting (jpg or png, etc.)
When executing the command "File - Export file as" and exporting, for example, to jpg, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.
92 votesDone (In Prerelease) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
This is fixed in 27.1.0 Prerelease build-GM candidate build 2, available in Creative Cloud Desktop Prerelease section.
As part of the fix, we have added suffix checkbox in ExportAs dialog to toggle on/off the functionality.
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Group Selection and Selection Tool (V) selecting individual points
When using the group selection tool, I hi light and object by clicking on it and then try and move it. Rather than moving the object hi lighted, the tool selects a single point - grabs it - and I move that single point instead. This often leads to a crash of the application.
15 votes -
ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time
macOS10.15,7
IlklustratorCC ver 26.5.1ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。
再現方法
1.ファイルを作成する。
2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。期待する動作
従来のバージョンの様にダイアログの位置が意図に反して動かない。現状の結果
ダイアログが保存するたびに移動し、見切れてしまう。対応策
ダイアログをマウスでドラッグして位置を戻す。77 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Intertwine bug when export as pdf X4
mac os 12.6, illustrator 2023
create 2 intertwining circles, save as PDF X4 with the Illustrator default settings and you get a bitmap instead of vector data..
by choosing "compatibility: acrobat 8" the problem does not appear.43 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Acrobat PDF File Format is having difficulties. Bad parameter.
Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.
13 votesI am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Click-drag fails... snaps back
Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)Same behavior on two identical machines.
Works fine with v26.0.3.
147 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in AI 26.5 update. Please update to AI 26.5 from Creative Cloud.
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Illustrator 2023 (27) Crashes When Moving/Dragging
All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.
10 votes -
REMOVE THE POPUPS - share online
please remove the annoying popup ... i will never share or use google cloud for any business documents.
and i hate HATE popups that will not go away. i never want to see any popups.12 votesWe have rolled out a release yesterday which gives the capability to turn this off through a 'Don't Show Again' option available in the popup dialog.
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Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける
テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定（例：テクスチャライザーのカスタムテクスチャ設定）がPhotoshopをアンインストールすることにより初期化されてしまう。
macOS11.6.8/Windows10
ver.23〜（恐らく機能実装時から変わっていない）ver.26での例（PhotoshopCC2022がインストールしている状態）
１．ドキュメント上に任意のオブジェクトを作成。
２．効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
３．テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
４．OKをクリックしカスタムテクスチャを適用する。
５．カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
６．PhotoshopCC2022を環境設定もろともアンインストールする。
７．Illustratorで前述の1〜２の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。現状
Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。期待する挙動
PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings（Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜）」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。18 votes -
Wacom is crashing Illustrator 2023
It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.
12 votes -
Optical kerning issue in some Japanese fonts
- macOS Monterey（version 12.3.1）／Illustrator 26.3.1
In optical kerning for many Japanese fonts,
the space between characters is too narrow and some characters overlap.[1] AI26-0-3.jpg
Illustrator 26.0.3
Examples of character spacing with different weights in some fonts
font-size:14Q[2] AI26-3-1.jpg
Illustrator 26.3.1
Examples of character spacing with different weights in some fonts
font-size:14Q[3] AI26-3-1overlap1.jpg
[4] AI26-3-1overlap2.jpg
[5] AI26-3-1_overlap3.jpg
Illustrator 26.3.1
Examples of character spacing in several sizes123 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、現在いただきました情報を元に検証作業に入っております。
次の情報のアップデートをお待ちください。
Illustrator チーム
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合成フォントがつくれない
1.illustrator 26.5
2.合成フォント作成時。プルダウンからフォントの変更
3.フォントを変更できる
4.フォントをプルダウンから選んでも、フォントが変わらない。（初期設定されいるもののまま変更できない）上記のバグはフォントだけでなく、ウェイトの変更もできません
50 votes -
Can't do changes to the containing folder - gude
A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
53 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Newly redundant options in tranform menu
With the AI ver 27.5 update the "transform pattern only" option does not work anymore in the Transform palette options menu. It used to be that the pattern would move interactively within its container if it was dragged or rotated. Now the whole object moves. My small business works exclusively on pattern design and this happens on both our machines. (Win 10 and Win 11. Both i7 with 32gb) RAM).
2 votes -
MacOS Ventura color pale
After update to macOS Ventura, file color becomes pale, like neon color becomes pale
24 votesAs stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.
A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.
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Abnormal selection after executing an action in a script.
According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
In addition, this is clearly an abnormal situation.
We would like to see an improvement.Translated with www.DeepL.com/Translator (free version)
〈にほんご / Japanese〉
スクリプトでアクションを実行後、選択範囲が異常識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。…
10 votes -
text selection issue with threaded text frames
Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.
8 votes -
Automatic hyphenation with + instead of -
Sometimes (not always), the automatic hyphenation divides the word with an "+" sign, instead of a "-" sign, which it should be. It appears with various fonts, it is NEVER reliable, sometimes I write a PDF for the customer, it has the + inside, I see it, I open the AI again and everything if fine again, without restarting anything or changing anything. Sometimes it gets not written correctly for weeks and I have to hyphenate myself, which we all know, is a drag in Illustrator.
Where is the Problem located, and how do we fix it.
- macOS 13.4, Illustrator…
1 vote
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