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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
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7585 results found

  1. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    91 votes

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.

    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    37 votes

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    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. 文字組みアキ量設定の動作不良

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    Windows10、Adobe Illustrator28.7.1

    2.問題が発生したときに実行していた手順
    Illustrator28.5以前で作成した添付の文字組み設定を、Illustrator28.7.1で開き、移動するなどすると前カッコが移動する。
    添付資料の文字組み設定を利用したテキストで、全角丸開始カッコのみ移動する。
    他の全角カッコでは問題なし。
    複数のPCで同様の症状が出る。

    3.想定していた結果
    4.実際の結果
    添付資料を確認ください。

    1件のデータ内に、上記の文字組み設定利用有無の文字列が混在しており、同様のデータが100件以上あります。大変困っています。
    現状は、Illustrator27.9.5で対処しています。

    29 votes

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    Under Review  ·  3 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Mouse cursor disappears on Windows 11 Insider Preview

    I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

    43 votes

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    55 comments  ·  User Interface  ·  Admin →
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  5. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    66 votes

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    19 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. XMPMeta is not defined on ILST 28.7.1 on MacOS #515

    As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
    - ILST 28.7.1 on Windows
    - ILST 28.6 on MacOs

    The issue also exists on ILST (Beta) 29.1 on MacOs.

    Example code:
    ```
    if (!ExternalObject.AdobeXMPScript) {
    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
    }

    const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
    ```

    16 votes

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    2 comments  ·  SDK and Scripting  ·  Admin →
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  7. Can’t select an object under a locked object

    I'd like to be able to work on an area that is under a locked layer.
    Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.

    Maybe there is a paramaeter somewhere about it, but I didn't find it so far.

    Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
    You could say put it under your working layer and ask you working layer to…

    8 votes

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    12 comments  ·  Selection  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.

    It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221

  8. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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    13 comments  ·  User Interface  ·  Admin →
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  9. Turn off Smooth Tool slider

    I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

    A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

    12 votes

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    9 comments  ·  Tools  ·  Admin →
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  10. Broken overprint preview in 28.7.1

    Hi, the overprint preview is broken in the newest version of illustrator.

    I have describved the issue in ttopic:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/14857743

    13 votes

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    2 comments  ·  User Interface  ·  Admin →
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  11. Elements placed on top of a Dynamic Symbol disappear when exported as JPEG

    Any element placed on top of a dynamic symbol looks hidden behind the symbol when exported as JPEG.
    Works in 2023, stopped working in 2024 version 28.5

    15 votes

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    12 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

    Shift-clicking a swatch in Control panel no longer opens the color mixer.
    Clicking a swatch in Control panel then double-clicking the swatch no longer works.

    Apple M1 MacOS Sonoma 14.5
    2024 Illustrator 28.6

    7 votes

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    12 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. Bitmaps display as vertical lines in GPU Preview in AI 28.5

    Multiple mentions of bitmaps showing as vertical lines. Displays correctly in CPU Preview in 28.5 but is broken in GPU preview. 2023 does not have this problem on the same system.
    From the forum:
    https://community.adobe.com/t5/illustrator-discussions/open-tiff-file-i-see-vertical-lines/m-p/14635967#M408390
    https://community.adobe.com/t5/illustrator-discussions/textures-showing-as-vertical-lines/m-p/14635988#M408391

    15 votes

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    11 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    2 votes

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    9 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード（乗算など）を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式（PDF五感）で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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    Under Review  ·  AdminMIE (PCM, Adobe Illustrator) responded

    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


    イラストレーターデスクトップ版チーム

  16. Top Bar Menu Items Stop Responding

    Platform: macOS Sonoma 14.2.1 Illustrator: 28.1
    While operating and working on a drawing portions of the Title Bar Menu no longer respond to clicks (File, Edit, Object, Type, Select, Effect, View Window) however the Illustrator and Help still respond.

    It was necessary to use keyboard shortcuts to save work and was necessary to quit and reload Illustrator and then load the file I was working on and the menu items now respond.

    Has happened numerous times while working on recent drawings.

    27 votes

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    34 comments  ·  User Interface  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It seems like this problem happens only for Mac Sonoma users...

    Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.

    This is not a proposed solution though.

    If this happens for you at earlier versions — please comment.

  17. Greek text now keep accents with All Caps and is not consistent with UPPERCASE result

    This has to do with the new update where all files previously created using Greek language using CAPS now all have accents. Now every time we need to change the language to Greek for accents to disappear. I'm sure this will be an issue for greeks around the world.

    3 votes

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    11 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. After updating Illustrator 2023 to v27.9.2, the name gets changed to Illustrator 2024

    After updating, the name should remain the original, Illustrator 2023.

    using: macOS 12.7.4
    language: Japanese

    31 votes

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    4 comments  ·  Other...  ·  Admin →
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  19. Artboard orientation changes from vertical to horizontal (portrait to landscape) by itself

    After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
    By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20…

    18 votes

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    18 comments  ·  Documents and Artboards  ·  Admin →
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  20. Panning with hand tool is not fluid

    Using hand tool and moving through the file is not fluid!! Version 28.6

    3 votes

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    9 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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