Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7475 results found
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Sluggish tool bar
You mean "fix" illustrator this is a problem not a new idea.
When you try to change to the second tier in the tool bar (i.e. from rotate to mirror there is a long lag. It used to be so easy you just slide over now you have to hold the mouse on the thing for 3 seconds and the it pops over to the side then you have to scroll over and release. Why did you make it slower in the most recent version when it worked fine for years?
can't toggle to minus Magnifying glass tool with option…
1 vote -
Can't create new artwork
new button and menu item just start dialog box so can't create any new artwork from scatch
2 votes -
Appearance pallet, 2 top stacks always expand, after use Type Tool
Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions
Steps:
1. Open Illustrator, new document
2. Open Appearance Palette (Shift+F6)
3. Collapse all stacks in Appearance Palette (if they expanded)
4. Choose Type Tool
5. Use Type Tool in any place of document
6. ESC and Click any place of documentExpected result:
Appearance Palette Stacks remain minimized (folded)Actual result:
2 top Appearance Palette Stacks are expand (unfolded)2 votes -
Illustrator stops working and closes
This is simple enough, and I'm sure I'm not the only one this happens to, but this has been happening for years, every time I get started I do about an hour of work then its complains it has stopped working and closes! No save option, no autosave, no back up, nothing!
A very simple way to fix this, have an autosave!
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Object Type Indicator doesn't know groups
Why is it that when a group is selected, the Object Type Indicator doesn’t call it a group?
1 vote -
pathfinder, file sizes, interface changes
case # 018 9255 921
Pathfinder does not function properly in Illustrator CC 2017 on my 4 ghz i7 (late 2015) imac. OSX 10.11.16; AMD Radeon R9 M395 2048 MB, forcing me to fall back and work in old Illustrator CS6.When I divide two shapes or paths (particularly curves, ellipes etc), the anchor points sometimes move, and paths (curves, angles etc) change. Very sloppy, "kind-of, sort-of" results, with an absolute lack or precision.
CS6 and earlier versions did not have this problem. It is intermittent and unpredictable, but troublesome enough as to render CC 2017 unusable and made me…
1 vote -
Wont open
On PC Opeing a new file doesnt work! I have to quit the program like 100 times a day
1 vote -
Resize handles offset from selection
For some reason, all of my resize handles are offset from the actual object that's selected. I'm not sure what causes this problem, but it makes the entire app very difficult to use.
1 vote -
Photoshop 'Vector Smart Object' is not opening in AI
Photoshop 'Vector Smart Object' is not opening in Latest AI
1 vote -
Gradient Window is bugged when fixed to the sidebar
When the windows is fixed to the sidebar it is not working propertly.
When its not fixed, it works fine.1 vote -
solving zooming issues
why in illustrator cc 2019 zoom tool always stops at 33882.35% level when i draw a rectangle with it and not continuing to 64000% zoom level
1 vote -
Transparent PNG linked into AI drawing
I've exported transparent PNG's from Photoshop, and I'm trying to work on an Illustrator drawing with them, so I can eventually put them into my InDesign doc. So, I link in a PNG to Illustrator and it decides to read it as though it has a white background. So, naturally, I don't realize this because I'm working on a white artboard until I get into InDesign and the art is blocking the master, leaving me to go back into all my illustrator files to replace a linked file with embedded artwork. What's the point of linking a file if it…
1 vote -
Application Frame & Tabs bar
Often when opening a file & launching the application the tabs bar is inactive as you can see in the attachment.
Disabling the application frame "fixes" it... but still, it's irritating.1 vote -
1 vote
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Essentials Classic Workspace is missing
I have students who do not have access to the Essentials Classic Workspace. If this was removed this is a BAD idea, particularly for education environments. Educators like myself spend a great deal of time producing project-specific videos using a particular interface configuration and if my students cannot access it the videos and my valuable time have been wasted.s
1 voteJim, Essentials Classic workspace is still there and won’t be removed, as far as I know. That is definitely a local corruption, and a clean reinstallation or Preferences reset is advised.
If you are still missing it, please comment back.
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Objects moving and resizing themselves
My team is having issues with selected objects moving and resizing themselves when we're not actually moving them (hand not on mouse). We just had a sizing error because of this. Please advise.
1 vote -
Live font preview panel isn´t working
Hi to all.
I think that this is a old bug, but I already update AI to the latest version (CC 22.1) and the problema remains… This is really frustrated. Can you please, help?
I'm sending images in attach.
Best regards,
Rute1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . It is not clear from screen shot as to what is not working. We will need someone to look into your machine to figure out what is going on here.
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Image moves after embedding
Embed image moves the image. See video.......again..
Effects (mirror horizontally and vertically) had been applied to 3 of the instances.
Win10, v22.1, 4k high DPI scaling 200%.
This is apparently the only way to work with a singe path with more instances. Drop it in the cc library and re-place it again. That alone is just sad. Ever seen how SketchUp works? Please let me know if there is a normal way of doing this.
Another hour wasted. How can anybody possibly work with this buggy pile of ****.
1 vote -
I bought the adobe Illustrator but cant access the tutorials HELP please
I bought Illustrator but cannot get the tutorials but I can use Illustrator but the tutorials would help but you think every one has a photograpic memrory or I dont know why cannot cause need to get started or I cannot keep paying monthly
1 votePlease visit the tutorial URL directly as Jeff mentioned earlier.
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Clicking on swatch in PMS Color panel jumps down to list
So I am using a pantone color swatch book panel in Illustrator and I'll be at the top of the list and I'll click on a swatch color to change a shape's color and for some reason when I click on the swatch, it will jump down near the bottom or middle of the list so I'll have to scroll back up and click on the swatch again. It get's really tedious especially when I have to change a lot of colors or I have to go and search for a while for the pantone color again.
2 votes
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