Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7706 results found
-
Type size shortcut doesn't work
Cmd + shift + > for enlarging the type doesn't work both on my Illustrator & Photoshop.
For reducing the size, it works well. (cmd+shift+<) I did reset both of them, and it fix the problem just a while before it's coming back.
1 vote -
v23.0.6 Freezing when opening file
Frequently Illustrator has been freezing when attempting to open recently created Illustrator files. These files can be created or modified from any recent version of Illustrator (versions for 2018 and 2019), but only seem to freeze when opened with Illustrator v23.0.6. The files seemingly will open just fine on v23.0.4 or below (I did not test every version, but I can verify that v23.0.4 works and checked on 2 versions of v22.xx.xx). The freezing occurs irregardless of the computer's operating system (Windows or Mac). It doesn't freeze on all files—but I don't know what variables are causing it. The files…
1 vote -
guide color
Under Preferences > Guides and Grid I have the Guides as Magenta and Grid as Red... everything is gray... I can't see the selections or any grid lines
1 vote -
Origin of Circle Guide not visible
When a Circle is set to be a guide, the origin (center point) is no longer visible.
This point is very usefull for a guide.
Changing the Show Center attribute has no effect.1 vote -
Performance is hindered
Working on illustrator- have it set for 2 hours working time. At 15 minutes, the computer will log me out and force me to log back in to my illustrator file. I use High Sierra OS, Creative Cloud 2019.
1 vote -
Object's "Appearance" is stuck
Have been working with the functionality of the Appearance window with great success for quite a while. Today, for no apparent reason, almost every new object I create (from any drawing tool) inherits one of the Appearance attributes that I had previous assigned to a different object. Let's say that I created a line and then applied an Appearance in which I added an additional stroke. Great. Normally, I if I start a brand new object with any of the drawing tools, the new object would have the default stroke and fill features. Not any more. Now, every object I…
1 vote -
Illustrator window resizing problem
My work window in Illustrator has a percular problem when I want to resign the window, after clicking in the bottom right corner the window grows much bigger (off screen) and so I have to resize the window even more than normal and my cursor as I do than is sort of on the middle of the screen and not on the corner as normal. Very strange. Only happens in Illustrator when Application Frame is turned off (which is the way I prefer)
1 vote -
Multiple artboards saved as AI. But opens as a PDF
Multiple artboards saved as AI. But opens as a PDF.
1 vote -
Appearance is not applied when opening a file
macOS Mojave 10.14.6 Illustrator 23.0.6
Model Name: MacBook Pro
Model Identifier: MacBookPro13,3
Processor Name: Intel Core i7
Processor Speed: 2.6 GHzConditions for failure
1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
3. The Place image format is EPS.
4. Open a file with the Home Screen displayed.1 vote -
Flatten Transparency Bug in v 23.0.6
When using Flatten Transparency in v23.0.6 on MacBook Pro 2.6GHz i7 iOS Mojave 10.14.6 with 16GB 1600 MHz DDR3 ram, Nothing seems to be happening for several minutes. All of the drop down menus are grayed out, and it doesn't even get to the flatten transparency settings dialog box.
1 vote -
Javascript textFonts.getByName() throws Illustrator error 1430996551
Trying to use Javascript textFonts.getByName() throws Illustrator error 1430996551. Stopped working on some machines out of the blue, without any Illustrator update. Still works on at least one mac in the studio (same Illustrator version as on other computers).
1 vote -
Measurement labels is not showing properly (Smart Guide)
Hello,
I found a bug that is not showing measurement labels properly on a specific environment.
in Windows 10 Pro Korean,
English version of Illustrator CC is not showing measurement labels properly (it just shows a narrow gray box, no text at all inside of the box).When I install Korean version of Illustrator CC, it shows the measurement labels properly. I think this causes because of the font issues or Windows local system.
I hope this bug is going to be fixed as soon as possible.
Thanks
1 vote -
navigator doesnt work
i`m using latest illustrator build, the navigator panel just doesnt work anymore.
1 vote -
Diagrams pasted from excel (office 365 version) to adobe illustrator on MAC cannot show correct font of numbers and characters
It seems that the original version of excel (such as office 2013 and office 2016) do not have this problem. However, diagrams pasted from excel to clipboard is correct. So there may be some problem in transfering diagrams from latest excel version.
1 vote -
Memory problems in all versions past 23.0.2.
I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can…
1 vote -
Eyedropper not picking the correct color from CCLibrary Artwork
eyedropper not picking the correct color from CCLibrary Artwork
everything is set to RGB from start to finish
this bug also exists if done in cymk from start to finish - the eyedropper will modify the color picked
there are no overlaying elements or any modifications done to the objects like transparency and so on1 vote -
Match zoom
I always toggle 2 files with tool match zoom, but it's not working for CC18, but if I start match zoom option & manually select the second file then its possible
1 vote -
Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)
When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.
This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.
I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.
1 vote -
Bad translation in French for Embed a Linked Image command
I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).
You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links…
1 vote -
ILLUSTRATOR
I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.
1 vote
- Don't see your idea?