Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7481 results found
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Pathfinder Merge actually Dividing, leaving cut out objects behind
This might be easier to read on the forums where the images are inline with the explanation, but I copy pasted everything here anyway. Here's the thread.
https://forums.adobe.com/thread/2601397
This has been a thorn in my side for so long I can no longer ignore it. I don't know when it happened but at some point Illustrator's Merge tool started dividing objects instead of merging them, and leaves behind cut up versions of objects that are behind the visible objects.
MacBook Pro 15 2017
macOS Mojave Version 10.14.2
2.9 GHz Intel Core i7
16GB memory
using Illustrator CC 2019 version 23.0.2…
1 voteThe objects had the Overprint attribute checked in Attributes panel. With this option on Illustrator leaves fragments unmerged to match the assumed intention behind having Overprint one. This is a normal expected behaviour, but not a transparent one.
If you have this problem, don’t hesitate to leave the comment to force the team to rethink the UX behind this.
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Pen tool rapidly changes to selection tool arrow glitch
Pen tool rapidly changes to selection tool arrow when I move the cursor. OS 10.14.3 / Ai CC 23.0.2. On wacom tablet. The pen tool icon changes every micro-second to the selection tool icon and back again. Very hard to work this way. If I more my stylus even a tiny bit it happens. I have the pen tool selected in the toolbox.
1 voteResolved (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHappy to hear that it got resolved for you, if still you encounter this issue again then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
SVG export : XML code anomaly
Hi there,
(my specs don't matter for this issue)
I'm using Ai to make .svg files I'll animate live (making it react to midi and sound) using PureData and Processing.
So I have vectorized a picture of stained glasses and it gives me 3655 different path I have to export twice : once in only one .svg file for all paths [globalsvg] and once in one .svg file per path [pathssvg].I'll then use Processing to analyse height, width, viewbox and d-commands in [globalsvg] to finally recreate the entire pattern by placing [pathssvg] on another plan…
1 vote -
Units preference not retained on asset panel export
Details of your operating system and version of Adobe Illustrator
Current version of CC on a Microsoft Surface windows 10 proThe steps you were taking when you experienced the issues:
It's in both the asset export panel and the export artboard panel. My global preferences are set to inches as well as the originating document.I'm often creating elements then exporting various bits as assets. So the asset export panel is handy for this. I could just copy and past into a new document and "save as pdf". It's just a smoother flow for my brain to use the…
1 vote -
Opacity Issues when Selecting Whole Layer
In the Layers panel, when you click the Select All circle to the side of the layer, all of the objects on that layer become selected. If you then go to the Properties panel and adjust the opacity of those objects, they appear to become more transparent yet you cannot see through them. ALSO, once you go back to selecting individual objects, or even manually selecting multiple objects, the opacity changes are not indicated in the Properties panel. Rather, they say 100%, even if you've adjusted the opacity by selecting all in the layers panel. I've attached a video for…
1 vote -
Gradient tool slider bug
When I select a shape, or multiple shapes and add a gradient, ever since updating to CC 2019, I do not get an adjustment slider in the shape. Am I doing it wrong? Where did the slider go? Help!
1 vote -
Garbled Video Screen
I was just starting editing already (deleting parts of an emf file) when the screen became garbled.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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PNG export
when I export any file as PNG / JPEG which included type the font become broken/blur
I am not sure how can I overcome this issue i tried from different accounts and computer as well but is still the same
1 vote -
Frezzing issue
Since the 23.0 version Illustrator keeps freezing regularly, up to 3 times in a day's usage. There is no actual pattern that i can point to, just that it keeps doing it at certain time intervals and with certain signs sometimes (like the menus not showing), which are also irregular and i have to use Task Manager to close it and open it again.
1 vote -
Extra large font in drop down lists - can't fix
I can't modify the size of the font in Illustrator's drop-down lists. When I click on a top menu item (File/Edit/Object/Type, etc) the font displayed in the drop-down list is extra large, and I can't change it in Settings. Even when I select "Reset Essentials Classic", nothing happens. How can I fix this? Thanks!
1 vote -
Gradient stroke with spot colors separations error
Using spot colors in a gradient stroke has problems on a close path. When viewing separations, white gaps appear between some spot colors.
1 voteRequest to Contact Support · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) respondedPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Undoing Warp Tool Transforms
Software Details:
Windows 10 / Ver. 1809 / OS Build 17763.316 / Illustrator Ver. 23.0.2Steps Taken:
a. Selecting Warp tool (or any other from the warp tools palette)
b. Selecting an object
c. Warping the object either once or repeatedly
d. Undoing all warps to restore original shape.Expected Result
The undo command would undo my actionsActual Result
Although the outline that appears when hovering over the object had returned to the anticipated state after the necessary number of undos, the object itself remained unaltered - sometimes disappearing. Subsequent undos would only affect prior actions on other objects.…
1 vote -
Shadows rasterized after reopening Illustrator file
Shadow settings are lost and my shadows are feathered shapes after reopening AI. Please help thanksss
1 vote -
Paste to Center [not working]
Illustrator 23.0.2 does not paste into the center of the art board, despite having already centered the art board in the window.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .
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Linked image used in opacity mask not compressing
I believe this is a new issue with a recent update. I've never had this issue before.
The attached pdf file should be renamed to an ai file. For some reason I am not allowed to attach an ai file. That doesn't make sense to me as this is a bug report platform for ai.
If I create a document that has a linked image used in an opacity mask, illustrator is not compressing the image when I save it. I'm seeing a file end up being, for example, around 8MB when it should be around 600KB. I am downsampling…
1 vote -
Artboard Not Visible when in a Tab
Mac Pro 2015 with OSX Mojave
When opening a PDF the file naturally attaches itself to a new tab on the illustrator workspace but the entire artboard is missing. Only when you pull the tab free to make an individual window are you then able to see the illustration contents.
1 vote -
gradient locks to a color stop in the color tab. If I want to use a solid fill on the color tab it only allows me to change the color stop.
gradient locks to a color stop in the color tab. If I want to use a solid fill, on the color tab it only allows me to change the color stop. I cannot do anything to escape out of the gradient stop. I have to remove the gradient first then choose a color. Older versions allowed me to just click on the color fill box and I can toggle between gradient stop and object fill.
1 voteRequest to Contact Support · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) respondedPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Japanese version: Sidebar properties get clipped
The values get clipped out and it's difficult to insert values....
I think this is possibly because of poor localisation for Japanese UI as the Japanese text is larger and thus causes the clipping....
This has happened on many occasions but as a sample I included an image of the settings of corner roundness of an object.
I'm not sure if this happens on any other language UI's as I've only been using the Japanese version.
1 vote -
Dragging new objects
when dragging in a new shape , it does so at an angle
1 vote
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