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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7703 results found

  1. 文字組みアキ量設定で保存ボタンを押しても修正内容が保存されない

    mac Ventura13.6
    Ai 28.0

    文字組みアキ量設定で数値を変更し、保存ボタンを押してOKをしても、
    内容が保存されないので困っています。

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Can't copy paste between tabs using the keyboard shortcut

    I've found lately that copy pasting content from one open document to another doesn't work when using the Ctrl-V shortcut. Manually selecting Edit->Paste from the menu seems to work as a workaround.

    I'm using Illustrator 28.7.1 64-bit on Windows 10 21H2

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    5 comments  ·  User Interface  ·  Admin →
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  3. Bug Report: Chinese Character Multiplication and Overlapping in Adobe AI Version 27.3.1

    The latest version of AI, version 27.3.1, has a bug that causes Chinese characters to multiply and overlap when typing without pressing Enter. This issue was not present when reverting to the previous version. Please fix this bug as soon as possible.

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. two points disappeared from all my files in Hebrew

    After Ai update two points= : disappeared from all my files in Hebrew and left a blank space, what to do?

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  5. Worse situation on M1 macs

    macOS Monterey V 12.0.1 (M1 chip)
    Illustrator Desktop V 26.0.1

    Recently I noticed, that performance have some bugs.
    It is often, that screen smudges like in screenshot. and thats everyday issue. I need to zoom in and move around, then it disappears. now even Pink stripes showed up, which doesn't disappear...
    Also, sometimes when I start new document (from template), there is the pink blink (very short, few mili seconds and the same colour like in screenshot)

    Today I saw new update for Ai, so updated, will see if this issue was

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.

    Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.

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    1 comment  ·  Performance  ·  Admin →
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  7. Layer visibility incorrect after applying 3D Effect Rotate to group

    After applying the 3D Effect 'Rotate' to a group of paths, it is no longer possible to make paths invisible within the group.

    Steps to reproduce:
    1) New
    2) Draw two paths
    3) Select and group the paths
    4) Apply 3D effect 'Rotate' to the group
    5) toggle the visibility of one shape in the 'Layers'-panel

    The shape stays visible even though the visibility is turned of.
    I added a capture of the steps but not all dialogs in the capture are visible.

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  8. View Using GPU turns off when a file has images in it & I can't turn it back on.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Impossible de paramétrer son espace de travail et d'afficher les fenetres flottantes par défaut

    Windows 10 Pro 64 bit et illustrator 25.2

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    0 comments  ·  User Interface  ·  Admin →
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  10. Can't Switch Document Color Mode from RBG To CMYK

    When trying to switch document color mode in an opened document it will not switch the color mode.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Library panel button "Add Content" Disabled

    When I have an object selected on the artboard, "Add Content" button is disabled on CC Library panel.

    Also, when trying to add from Swatch options menu, I use the checkbox and select my libray, click the "OK" button but no swatch is added to the CC Library.

    Illustrator version is 24.1 running on macOS Mojave 10.14.6

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  12. Pattern Swatches Shift when Copied & Pasted

    Copying and pasting a pattern filled object or text, especially when pasting into a new document, should not shift the pattern. This causes many issues when passing files to others.

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Generally this behavior is controlled by the option, Preferences > General > Transform Pattern Tiles.

    However the positioning of a pattern inside of an object is controlled by the origin point of a specific document, the 0,0 position on rulers, which may differ in different documents. Ai recalculates local coordinates on paste, preserving the look of the pattern, but if you change the origin later, the pattern will shift.

    Please comment back if toggling this option does not work for you.

  13. RE 2020 and 2019 update : I need a therapist this is so bad! Nothing works, can't select text or objects or zoom in...

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    0 comments  ·  Performance  ·  Admin →
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  14. dots (.) on units

    when typing units, in any case (like sizing a square, or the width of a line), we were able to use the dot (.) for decimals, now it only reads the commas (,). So if i create a square (or any other object) and type on size something as: 3.5mm, it reads it as 35mm, if i want a 3.5mm square, i need to type 3,5mm (with a comma).

    it is more practical to accept the dot, since it is right there at the numpad on the keyboard.

    can we go back to that?

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    1 comment  ·  User Interface  ·  Admin →
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  15. illustrator CC 2019 selection by path only broken with symbols

    1. In Prefs>Selection and Anchor Display check Object Selection by Path Only.
    2. Drag a symbol from the symbol pane onto the artboard. 2a. It needs to be one with a filled area.
    3. Choose the pen tool.
    4. Draw an unfilled, stroked path with an anchor point that is on top of a filled area of the symbol.
    5. Choose the Direct Selection Tool.
    6. Drag over the anchor point, making sure not to drag over any paths, just a filled area. Alternately, drag over a filled part of a symbol even without a path on top.
    7. Notice that the symbol becomes selected. It should…
    0 votes

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    3 comments  ·  Tools  ·  Admin →
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  16. Type Tool is in with the Pen Tool Group CC 2019

    The Type Tool is in the Pen Tool Group! Has to be a glitch!

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  17. Color Picker not working correctly

    I'm running Illustrator v23.0.i on a Windows 10

    When I use the Colour Picker to pick up a colour it changes the fill indicator but when I double click the fill box to show the colour makeup it shows Hex 000000

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    0 comments  ·  User Interface  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  18. Gradient panel - Angle tab flashing and temporarily freezing program

    This is a new problem today - I have restarted Adobe and my mac and no fix.

    Summary -

    I have my panels displayed on my UI - The gradient angle tab (even when no gradient is applied) begins to flash repeatedly and quickly - This causes the program to freeze for the second it is flashing.

    Further, once it has completed flashing it changes my tool randomly - I have had it change from move to artboard, from shape to pen, it seems random. Also the I have tried a different keyboard so it is not a bug in…

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    0 comments  ·  Performance  ·  Admin →
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  19. Shapes won't change to colours saved to Libraries

    I have multiple colour palettes saved in my Libraries which I will use through Illustrator/Photoshop/Indesign. Frustratingly, as I am in the middle of working on a design using basic shapes (rectangles, ellipses etc) and go to change the colour of that shape by clicking on a shade within my libraries it will not change! The shape will change colour when using colours from the swatches palette always. I end up having to quit Illustrator and restart it then colours from my library will work again.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. Object drawing error

    When I click and drag to draw an object such as a rectangle or ellipse I get a wild error where Illustrator tries to draw all of the intermediary steps in between. I gives me an unknown error, and if you look in the layers palette you can see that it is actually drawing lots of objects rather than the one I'm intending to draw. I have attached a gif of what is happening.

    I've been having issues attaching files to this post. Here is a link to a gif of the issue. https://imgur.com/a/gd7ae

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    0 comments  ·  Tools  ·  Admin →
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