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Workspaces not working at all

Today (Mar 19th, 2018) I updated Illustrator and upon (re)launching, NONE of my pallets/Windows opened into the application. When I try to switch to built-in or custom Workspaces, nothing changes. The Workspace STAYS selected as my previously-selected Workspace and none show up. If I manually go look at the Windows in the menu, none are open and I can MANUALLY open them and move them around... "Manage Workspaces" and "New Workspace" are disabled (Gray) and no matter what I do, I cannot change or override. I have quit/relaunched numerous times - same results.

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Scott Finlayson shared this idea  ·   ·  Report…  ·  Admin →
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  • William Bennett commented  ·   ·  Report

    I don't think the comments our just ours, opened illustrator 4 weeks ago and all ui is gone, have to manually set up every time, tried ctrl alt technique didn't work. we pay enough for this product. im contacting them for a solution.

  • igglypou commented  ·   ·  Report

    I had the same problem, one day illustrator opened and everything was gone. no UI windows, nothing. I was unable to select any of the different workspace and even when one did work, the UI didn't actually changed. I couldn'T restart the workspace as all options to save a new workspace or reset them were greyed out.

    The only thing that worked for me was to delete all workspace profiles. i opened illustrator then Ctrl+Alt+Shift

    after that when I opened a work file the UI was reset back to the basic workspace that no one likes. I then had to remake my prefered workspace and save it. now it works. Waste of time, not linked to an update or anything in my case, in fact the illustrator on my home PC didn't do that, just the one at work.

    Yes, let us raise the price of the CC suite even tho it is bug riddled and we won'T offer better costumer service. at least open up a live chat like every other company out there.

  • DAVIDE ARMAGNI commented  ·   ·  Report

    In workspace dropdown menu click restart.
    It worked for me

  • Lucas commented  ·   ·  Report

    I'm having this issue as well. Has anyone found a solution for this?

  • Mladen Pozeg commented  ·   ·  Report

    Hi, I'm completely stuck on my custom workspace and cannot reset switch or change nothing. Ally my tools and pallets disappeared. Please Help!

  • Anonymous commented  ·   ·  Report

    still dealing with this as well. have to manually set up toolbars everytime I want to work

  • Line commented  ·   ·  Report

    please come with a fix .!!! :)

  • Anonymous commented  ·   ·  Report

    Anyone find a fix for this? I have workspaces setup for many different projects. To say this is irritating is an understatement!

    In general it's so frustrating the amount of bugs/issues that happen with CC these days. Please stop with the willy nilly updates Adobe!

  • Anonymous commented  ·   ·  Report

    The workspace is stuck on typography and cannot be changed to any other. Panels are gone and cannot be opened from window menu

  • Anonymous commented  ·   ·  Report

    restart fixes but i have to do it every other day

  • Udara Kumuditha commented  ·   ·  Report

    Press & Hold Ctrl + Shift + Alt while opening Illustrator.

    Then you see the magic !

  • dan the man commented  ·   ·  Report

    Im on windows 10, I updated Adobe Illustrator and workspace just stopped working. Its stuck on automation and the 3 options on the bottom from "new workspace" is grey. I cant select any of the preset workspaces either.

  • dan the man commented  ·   ·  Report

    same here, im on windows, it is the current 2019 version, i dont recall ever seeing the import preferences etc. I just let it automatically update.

  • Victor Del Castillo commented  ·   ·  Report

    Same here, had my workspaces saved, now they're gone, not even the "Reset Workspace", "New Workspace" or "Workspace settings" are working. Thought it was something related to the update, so I downgrade my illustrator and still have same issues please help, can't work opening all the windows again every time I start Ai.

  • Anonymous commented  ·   ·  Report

    Workspaces, tools, the new UI in illustrator is disastrous. Can't understand why I have to spend hours making my workplace work - in order to actually start working?

  • Regina commented  ·   ·  Report

    Same problem. NO workspaces will load, not defaults or the ones I've used for years. Nothing. have to rebuild it EVERY time I open Illustrator. Totally agree with Thomas Frogh!

  • Reena K commented  ·   ·  Report

    I'm having the same issues, is there a fix for this yet?

  • Jordon commented  ·   ·  Report

    I just updated to CC 2019 and this started happening to me.

  • Anonymous commented  ·   ·  Report

    Everything has been great for the past 4 months that I've been using it. But now, every time I open it, the workspace essentials don't work/aren't there and I have to find and place the toolbar and the panels back. Very frustrating. Especially while I am also using this program for school classes.

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