Illustrator CC 2019 is very slow and laggy
I'm using a Mac OS 10.13 Intel Core i7 16 GB. Ever since I updated to the CC 2019, illustrator became laggy and slow. The other adobe apps worked fine after the update. I saw here that I should try turning the dictation off but that didn't help.
Everything in illustrator is slow now. And if I use the blend tool a lot in one document the eyedropper option in the gradient window becomes unavailable. Everything even if it's as simple as moving from one art board to the next or zooming in/out is lagging
Hi All,
Thanks for reporting this issue. We understand your problem, but need some more information to get to the root cause of the problem areas. We’d require information about the specific workflows, tools, features with which you’re noticing performance degradation in Illustrator.
Here are some performance-related issues that are already reported in Illustrator User Voice. If you too are facing a similar issue, kindly add your vote on the relevant threads. If your issue is not listed here, please feel free to open up a new thread. We’re marking this thread as closed for now.
1.Overprint Preview / CPU Previews in 5k→ https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/34318231-performance-issues-in-pixel-preview-on-5k-retina-s
2.Performance issues in basic operations Zoom / Pan
3.Performance issues in Specific features
Rulers→https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32228167-laggy-performance-with-rulers-turned-on
Shape Builder→https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40204285-shape-builder-performance
Thanks for your patience and support!
Ankit Goyal
Illustrator Team
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Christopher Brown commented
I'm using a brand new2018 iMac Pro with upgraded processor and memory and Adobe Illustrator 2019 is still slow! The gradient tool is so bad I can't stand to use it anymore. The only fix I know of is to use 2018 version
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Leremy Gan commented
Gosh. What is happening to my Adobe Illustrator? The last few weeks or months had been so slow that I can't even work on it. When I move a "text", it literally takes 1 second for it to be moved. Can Adobe do a fix on this bad performance?
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Greg commented
I've used Illustrator for years, but the performance has seriously dipped. I thought I'd have to upgrade my PC for Cinema4D+Octaine but turns out I'm going to be doing it for a flipping vector program.
Some suggestions:
>Allow a user to toggle image quality like in InDesign, no one needs to see their links/embeds at high res when they are working on type.
>The UI is bloated with features existing in multiple spaces. Example: Opacity field at the top is just a worse version of the Appearance tab in every single way.
>Remove 'Show Options' feature. What is the point in hiding features? If their not needed remove them, if they are don't make it harder for newbies to find.
>Worried about complaints for changes from some fans? Just keep a Legacy version available on the cloud for those that like the clunky UI and poor performance...
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Robert-P. Pelikan commented
On MAC you simply have to deactivate „Dictation“-Feature in your Keyboard Settings…
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Petr commented
The same problem here:
Mac PRO 6,1,
12core Xeon E5, 2,7GHZ
128GB RAM
1TB FlashIllustrator is "slow", other apps are perfect....
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Scott commented
Any news. This is not just a Mac problem.
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Rob commented
Just to help you: seems the problem (on the Mac side) is the dictation feature of Mac.
Just disable the dictation feature at System Preferences > Keyboard > Dictation and off you go.
Worked fine here and on many other systems… => https://forums.adobe.com/thread/2502717 -
Rob commented
Any news here? Sept. 10th and still having this Problem (MAC Os 10.14.6 i7 8GB, AI 2019)
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André commented
I have the same issues as Matija Erceg below...
Any kind of patterns, textures (especially astute graphics) or any complex shape or illustration makes saving a nightmare.. It's like you're rendering... takes flippin forever to save.
Something in the saving process that seems to bug my Illustrator app out totally. I can go get a coffee and have a cig while waiting for it to finish saving.... very frustrating. I need my textures and patterns man..
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Matija Erceg commented
Add me to the pile.
My worst use case is the pattern making/editing tool, when any degree of complexity is attained, the system bogs down. I'm on a 6 core 12 thread 4gHz Xeon, 16GB Ram, with SSD, both CPU and GPU rendering.
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George Rudder commented
What a nightmare. Ten clicks trying to zoom in and I end up selecting things and moving them instead This has been going on since January and no update yet??!! It's literally getting worse with each update. wtf?
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Speedy commented
Glad I found this thread to know it's not just us that are having this problem. Having to open Illustrator to do one job then shut it down after (both of which take forever, never mind the time it takes to do any work when open with all the lagging). It has to be shut down every time as the PC is totally unusable for anything else whilst it is open.
I'm not a regular user of this forum - do Adobe ever give updates to let us know what is being done (the money keeps coming out of the bank every month for a product which is becoming unusable, so I presume they are on it 24/7 to get the fix released?). -
BARNEY commented
It's just slow, slow slow. It's almost impossible to work in Illustrator now. It's been getting worse the last couple of years, but 23.0.6 takes the cake.
Can we please get a complete rewrite? Or a moratorium on new features and instead a focus on performance.
Unfortunately I suspect mine, and everyone's requests on here will go unanswered. As usual.
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Grubby commented
Just got a computer upgrade at work which forced me to go to Adobe CC - I was using Illustrator CS4 and could blaze through our shop drawings. I've been using Illustrator for 30 years and have lots of repetitive commands and tools that I use. Illustrator CC is as slow as molasses in January. Move command now wants a negative number input to move it upward where for the last 30 years I've been using a positive number to move up and a negative number to move down. There are so many things Adobe changed in CC that have remained the same for decades (why the changes?)
This is so incredibly frustrating that I'm thinking about reverting back to a lesser machine and version of Illustrator.
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Dinko commented
Does anyone at Adobe test new updates before releasing them. If they do. Do us all a favor and fire them please. Managing artboards is almost impossible with new update
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Tea commented
I didn't think it could actually get any worse.
Congratulations, Adobe. Your update made it even more useless. -
Anonymous commented
same issue here. as soon as gradients or effects are used illustrator becomes unusable since updating to 23.0.6.
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Anonymous commented
i´ve installed the update that says it adresses performance issues, but there is no change what so ever. Back to 2018 version thinking to use other software.
windows 10: NVIDIA GTX 1080, intel 6800K (6core) 4.2Ghz, 32GB ram 3200Mhz
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Mr.Daydreamer commented
Same issue with two computers:
Windows 10: NVIDIA GTX 1080, Ryzen 7 2700 4.1ghz, 16gb ram 3200mhz
Macbook Pro 15" 2018 Mojave 10.14.6: Intel i7 2.6ghz, 16gb ram 2400mhz, Radeon Pro 560x 4GB & Intel Graphic 630 1536mb
Quick solution: downgrade to Illustrator CC 2018; it runs faster for me now. I don't depend on the new features of CC 2019. I'm working some stuff in Affinity Designer (it run smooth).
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hogan commented
turn off all GPU options, its what i do on a p6000 with 24GB of GPU ram, bit of a joke