Chris, I believe you meant me, not Lincoln, right?
I agree with the tone and the lack of stability Ai has. I also know that if we don’t right and demonstrate and share out problems, the team won’t have any clue about us having problems at all.
Also — not sure why should I have a Mac (which is reported to have this problem) instead of a Windows machine (which odes not have one)... but sometimes it goes the other way.

So Lincoln, does this mean it doesn't exist? As described by many, this is an un-billable problem. Nobody pays me to sit and research / type these forums to find answers to a challenge such as zooming in to their artwork.
Is it possible to stop updating Illustrator every 3-4 weeks and focus on 1 perfect release a year? Oh, and perhaps you should also have a Mac desktop, since a few of use them.
I hope this doesn't sound coarse, it's not intended to. But w/ my monthly subscription plan(and everyone else's) I assume someone is there to recognize REAL PROBLEMS

Lincoln, can’t replicate — but I am on Windows.

This is HUGE problem and has no consistency. I use the zoom tool w/ option, command(Mac), and works fine 4 to 10 times and then zooms entire screen and does not respond to anything... even Quitting.

This problem has returned. Illustrator 27.8.1, Mac Ventura 13.5

Problem solved! thx

While the fix is not released on a stable version, a (kinda) usable workaround is to enable "Zoom with scroll wheel" in the preferences. This way scroll and alt+scroll will be switched (alt+scroll will scroll the viewport), but zooming works fine.

I am gonna switch to other softwares and will tell my 200 colleagues to switch to other softwares.
We are done with your continuous bugs in illustrator and XD

Zoom with Alt+wheel is unusable and unable to work fast pls fix it asap.

Quando vou dar zoom usando o alt + scroll do mouse o illustrator da um zoom absurdo de 64000% nas pranchetas e isso faz com que seja quase impossivel de usar o aplicativo

When do you expect?

it's very hard to work with this issue

@laurent, @stuart, this problem WAS caught and reported in the testing, in the Beta, by me, two months ago. A half of it was fixed (along with other resolved problems), but this half — was not :(
Imagine my anger right now.

Même problème que les commentaires précédents. Comment cette mise à jour a t'elle pu passer les phases de tests? A moins que vous n'en aillez pas fait.

Can confirm I am seeing the same zoom scroll bug. Not present in previous version.

After today's update (v27.3) it does not zoom in/out properly using short cuts (Alt+scroll). It used to zoom in/out gradually one "step" at a time, now it's whether super close or super far. The pace of zooming in/out is off.

Since updating to the latest version of Illustrator (22/02/23), the zoom command has become overly sensitive when using the trackpad. Move the fingers so slightly and it zooms really fast in/out. I've gone back to version 27.2 and the zoom is back to the way it should be so I'll be sticking with this version for a little while until the zoom bug has been picked up. The issue has been forwarded on and is being looked into.

Laptop: MacBook Pro
Operating system: macOS Monterey
Bugged Illustrator version: 27.3

Yes, the problem seems to exist since 27.3. For me too. See support community thread:

https://community.adobe.com/t5/illustrator-discussions/broken-mouse-wheel-magic-mouse-zoom-in-illustrator-v-27-3/m-p/13602578#M357350

Quando uso o zoom utilizando Alt+Scroll do mouse, o zoom é ativado com muito exagero deixando tudo muito pequeno ou muito grande.

Likewise. Workspace, keyboard shortcuts, preferences all need restoring despite Adobe saying they'd remain. I usually don't upgrade versions for a good while as the new one is always buggy in some way lately. That'll teach me. At least a month in the wild before considering it now.