735 results found

1. Selection tool automatically nudging object when clicked.

   When (v) or (a) are used and a vector line or object are clicked on with the mouse, the object automatically jumps/nudges right. Multiple clicks produces multiple jumps/nudges.
   The problem will stop for a period of time after reboot but begins again.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. Scaling object by clicking corner of object

   Scaling objects by clicking on a corner of object doesn't work anymore, version 2019 23.0.1?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

3. Eyedropper, bounding box, shortcuts don't work, Text tool messed up...

   Illustrator CC 23.0.2 - Mac Mojave

   1) The eyedropper tool is pretty much useless, because it doesn't work on groups. I need to ungroup everything or make a compound path. This is very annoying.

   2) the bounding box sometimes disappears and I cannot bring it back with the usual shortcut, i have to do it manually, sometimes even that doesn't work and I have to restart Illustrator. Also, the bounding box cannot be reset on objects like a perfect square when it's rotated 45 degrees. That means I cannot scale it properly. And also the bounding box always gets stuck on clipping masks, but in the dimensions of the objects inside the mask, so there's a (usually) big bounding box that i cannot deactivate if i click anywhere, it only goes away when i scale the object and then go a step back (not sure if I explained it well)

   3) Some shortcuts don't work, like the one for hide/show guides. When I use command + ; it's opening the preferences window instead of showing the guides.
   Hiding windows used to be command + T, now that just opens the text options. The shortcuts for showing/ hiding bounding box doesn't always work, just sometimes.

   4) The text tool is messed up. After a while of working on a text field, the selection doesn't work properly. For example, I have a sentenced highlighted to make it bigger or change the color, but the changes are being applied to a completely different text field that is not even activated. Or the change doesn't show at all. At this point, everything gets screwed up and I have to restart Illustrator.

   5) Toolbar is mixed up. (only on Mac Mojave)Tools that I never use are at the top, i can only get the path tool through the dropdown menu. Same goes for Magic Wand. I have to search for tools now...Erase and scissors are in two different places, when they used to be in the same. not sure though if this is a bug or a "great new update", anyways i cannot drag the tools to other positions.

   I've had all of these problems (except the ones with text tools) for about a year now, and on an older mac versions too. I use El Capitan at work and Mojave at home, both with newest CC versions, both with similar problems. Only With Mojave I have even more bugs, which is frustrating because I thought the newest mac version would be most compatible.

   Illustrator CC 23.0.2 - Mac Mojave

   1) The eyedropper tool is pretty much useless, because it doesn't work on groups. I need to ungroup everything or make a compound path. This is very annoying.

   2) the bounding box sometimes disappears and I cannot bring it back with the usual shortcut, i have to do it manually, sometimes even that doesn't work and I have to restart Illustrator. Also, the bounding box cannot be reset on objects like a perfect square when it's rotated 45 degrees. That means I cannot scale it properly. And also the bounding box always gets stuck… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. Rectángulo

   En la ultima versión 23.0.2 la herramienta rectángulo no hace perfectos los trazos, estos sufren un desplazamiento en alguna de los 2 ejes

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Inconsistent line thickness with Surface pen + touch zoom

   Drawing pressure sensitive lines with the Paintbrush Tool using the Surface pen, on a Surface Pro 4, will result in line thickness inconsistent with the preview shown while drawing. See the attached video for a easy visual reference.

   System information:

   Surface Pro 4 + Surface pen that comes with the device (not the new one sold separately)
   Windows 10 1803 (17134.648)
   Illustrator CC 2019 (23.0.2)

   Steps to reproduce:

   1. Open Illustrator a Surface Pro device for this test
   2. Create a new document
   3. Select the Paintbrush Tool, then select the Touch Calligraphic Brush
   4. With the Surface pen, draw a line with variable pressure
   5. Notice the line preview during drawing and the finished line after lifting the pen are identical
   6. Pinch to zoom on the screen with your fingers, all the way up to 500% so the issue is easily noticeable
   7. Draw another line with the Surface pen, vary pressure during the drawing
   8. Notice the line thickness during the preview is rather thin, but once you lift the pen the final line is actually much thicker!
   9. Switch to the Selection Tool and then switch back to the Paintbrush Tool
   10. Draw another pressure variable line, thickness will now works as expected

   This issue is related to the method of zooming, let's continue from above:

   1. Create a new document
   2. Draw a pressure variable line with the pen, thickness works as expected
   3. Use the zoom dropdown menu at the bottom left of the Illustrator window, set it to 600%
   4. Draw a pressure variable line with the pen, thickness issue just like with pinch to zoom above
   5. Switching back and forward between the Selection Tool and Paintbrush Tool makes it works as expected again

   Ok, so far so good, the zoom is causing this issue. But there's one more use case that breaks this causality. Let's do it:

   1. Create a new document
   2. Draw a pressure variable line with the pen, thickness works as expected
   3. Zoom in only using the CTRL & + keyboard shortcut instead
   4. Draw a pressure variable line with the pen, thickness works as expected instead of displaying the bug mentioned in the other situations!

   Hope this helps you track the bug and fix it quickly. Any questions just let me know and I'll try to help.
   Thanks!

   Drawing pressure sensitive lines with the Paintbrush Tool using the Surface pen, on a Surface Pro 4, will result in line thickness inconsistent with the preview shown while drawing. See the attached video for a easy visual reference.

   System information:

   Surface Pro 4 + Surface pen that comes with the device (not the new one sold separately)
   Windows 10 1803 (17134.648)
   Illustrator CC 2019 (23.0.2)

   Steps to reproduce:

   1. Open Illustrator a Surface Pro device for this test
   2. Create a new document
   3. Select the Paintbrush Tool, then select the Touch Calligraphic Brush
   4. With the Surface pen, draw a line with variable… more

   • 

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Eye dropper tool crashes Illusrator CC

   Everytime I just the eye dropper tool, it crashes Illustrator CC rightr away. It has happened over and over. I restarted my mac, uninstalled and reinstalled and all.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Minus Front - Incomplete Shapes

   This is an odd issue that is kind of hard to explain. Whenever I am using the minus front tool on some objects, the appearance doesn't end up quite right. For example, I subtracted these outlined text characters from a black background. The blue outlines show that they were subtracted correctly, but the white background showing through is cut off in the wrong spots?

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

8. Pen tool rapidly changes to selection tool arrow glitch

   Pen tool rapidly changes to selection tool arrow when I move the cursor. OS 10.14.3 / Ai CC 23.0.2. On wacom tablet. The pen tool icon changes every micro-second to the selection tool icon and back again. Very hard to work this way. If I more my stylus even a tiny bit it happens. I have the pen tool selected in the toolbox.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Happy to hear that it got resolved for you, if still you encounter this issue again then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

9. Gradient tool slider bug

   When I select a shape, or multiple shapes and add a gradient, ever since updating to CC 2019, I do not get an adjustment slider in the shape. Am I doing it wrong? Where did the slider go? Help!

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Undoing Warp Tool Transforms

    1. Software Details:
       Windows 10 / Ver. 1809 / OS Build 17763.316 / Illustrator Ver. 23.0.2

    2. Steps Taken:
       a. Selecting Warp tool (or any other from the warp tools palette)
       b. Selecting an object
       c. Warping the object either once or repeatedly
       d. Undoing all warps to restore original shape.

    3. Expected Result
       The undo command would undo my actions

    4. Actual Result
       Although the outline that appears when hovering over the object had returned to the anticipated state after the necessary number of undos, the object itself remained unaltered - sometimes disappearing. Subsequent undos would only affect prior actions on other objects. Only after expanding the warped object's appearance and then undoing that operation was I able to achieve the desired result.

    1. Software Details:
       Windows 10 / Ver. 1809 / OS Build 17763.316 / Illustrator Ver. 23.0.2

    2. Steps Taken:
       a. Selecting Warp tool (or any other from the warp tools palette)
       b. Selecting an object
       c. Warping the object either once or repeatedly
       d. Undoing all warps to restore original shape.

    3. Expected Result
       The undo command would undo my actions

    4. Actual Result
       Although the outline that appears when hovering over the object had returned to the anticipated state after the necessary number of undos, the object itself remained unaltered - sometimes disappearing. Subsequent undos would only affect prior actions on other objects.… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Dragging new objects

    When dragging in a new shape, it does so at an angle

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This most probably happens because the Constrain Angle value in Preferences > General is set to be something else than 0°.

12. Ellipse Tool has disappeared completely in latest update

    Ellipse Tool has disappeared completely in latest update

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Free transform not scaling correctly

    When scaling a stroke with Free Transform it jumps to a ~30º angle (pics attached). this happens without holding Shift etc. All I want to do is extend the stroke.

    Smart Guides is turned on, I've tried turning off/on Bounding Box (no luck) and turned off "Enable Content Aware Defaults" in prefs.

    I'm on MacOS HIgh Sierra with CC 2019. I've never experienced this before

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    4 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Dégradé de forme libre / Freeform Lines / bug

    Bonjour, j'utilise le nouvelle outil dégradé de forme libre avec plaisir. Cependant, je rencontre un problème récurrent : lorsque je sélectionne un objet contenant un dégradé de forme libre contenant 4 points et 2 couleurs, l'un des points disparait systématiquement. J'ai vérifié si l'un des points étaient en dehors de l'objet, ce n'est pas le cas. Je rencontre ce problème sur plusieurs objet, dans des documents différents. Est-ce un bug ? Avez-vous une solution à ce problème ? Merci

    MacOs Mojave 10.14.3
    Illustrator CC 2019

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Pen tool located in type tools

    Took me a while to find but found the pen tool hanging out with the type tools. Please stop fixing things that are not broken. I remember before CC things works pretty well. Now every time there's an update, some other bugs pop up that weren't there before. Is this just a way for engineer job security? Well whatever it is, its becoming a major pain.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    There was an issue in 23.0 causing tools to shift between groups. This has been fixed in latest update (23.0.2). After update, please reset the Basic and Advanced toolbars by opening the tool drawer (3 dots at bottom of the tool bar), then using ‘Reset’ from the fly-out menu (on top right).

    Apologies for the inconvenience caused by this issue.

    With Best Regards,
    Raghuveer Singh

16. Illustrator loses focus after editing in group

    When a group is double clicked to edit inside (isolation mode), on leaving isolation mode the Illustrator application loses focus and clicking on any tool has no effect. To regain focus the icon in the Windows Taskbar has to be clicked.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

17. Opening info panel will crash pen tool!

    If you use the pen tool and open the inof panel, Illustrator draws completely wired lines! What a bug...

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Holding pen tool only two options pops up

    While on holding pen tool no add anchor points there

    I searched whole pannel but did not get. You will better understand me when you find in the attachments below.

    Plz let me know if i am wrong

    Thanks

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Resolved (Comments Open)  ·  0 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Whenever I use my Pen tool now, wherever I hold the tool, doesn't allow me to click at that spot, it will draw 1cm above/below my click.

    Whenever I use my pentool now, wherever I hold the tool, doesn't allow me to click at that spot, it will draw 1cm above/below my click. pleaase fix thiiiissss gliiiiiitch!!!!!!!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Most probably you have a Snap enabled: to grid (in View menu) or to Pixel (in the top right corner of the Control panel ort in Properties panel).

    Please check this.

20. In Illustrator 23.0.1 the Zoom tool doesn't work to zoom to center if I pull a square box with the tool
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close