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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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422 results found

  1. Eyedropper making everything white

    When I select a shape and try to use the eyedropper tool to make it the same color as another shape it turns white. All of my layers are unlocked and visible so I am not sure what it going on.

    4 votes

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  2. Color Nightmares in 2021 version!! Nothing matches or stays the same!

    Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!

    And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!

    4 votes

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  3. 'Edit Color Group' does not respect global or spot color swatches.

    The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

    Try this:

    1. Make a few global color swatches. Draw some shapes using them.
    2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
    3. Make those swatches into a color group.
    4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
    5. Change some colors, hit OK, yes you do want to save your changes to the…
    4 votes

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  4. Freeform gradient locking spot color

    If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.

    macOS 10.14.6
    Illustrator 24.2.1

    4 votes

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  5. Symbol color management is different from color settings

    Symbol color management is different from color settings

    Example: Default CMYK Color profile is ISO coated v2 ECI
    RGB profile: sRGB
    When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.

    4 votes

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  6. eyedropper tool doens't pick up properties

    The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.

    4 votes

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  7. Illustrator is changing around my CMYK values in saved swatches

    Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values

    4 votes

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  8. Can't drag a color swatch onto a gradient color stop

    macOS High Sierra, then Mojave 10.14.3
    iMac 2017
    Processor 3.4 GHz Intel Core i5
    Memory 24 GB 2400 MHz DDR4
    Graphics Radeon Pro 570 4096 MB

    I used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can…

    4 votes

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  9. GPU performance color

    Illustrator CC 2019
    Mojave 10.14.1

    Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.

    Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.

    Any fix for this??

    4 votes

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  10. Color not applying correctly on selected objects rvsd

    I guess one cannot revise/edit one's own report. So here goes. I select an object and try to change the color of the stroke and fill by typing in the hex (?) code, e.g., 050505, and the color does not take. I have to move the circle in the select color box for the color to take and even then it is 50/50 as to whether the color holds. I have never had this problem before and it sure is frustrating now!

    4 votes

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  11. Character Styles and Color Picker

    Assigned a color value of #c0c0c0 to a Character Style. Selecting the same text and then checking the color in the Color Picker returns a hex value of #bfbebe. Ideas?

    4 votes

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  12. Adobe Illustrator is Changing the Colors Defined in My Swatches?

    I am trying to create a color swatch library that mages the Pantone color manage applications values... But I am noticing when I define a specific swatch and then reopen it the values are different then what I orginially entered.

    4 votes

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  13. Issues with changing tint by typing in % value and hitting Return key

    Illustrator 2018 CC 22.0.1
    Mac OS El Capitan 10.11.6

    As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.

    4 votes

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  14. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    4 votes

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  15. Swatches don’t display names on hover

    Please restore the display of color names when hovering over a color swatch in the palette.

    3 votes

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  16. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected…

    3 votes

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  17. RGB images embedded into a CMYK document are labeled as RGB still in Control panel

    Illustrator30.0版本 在CMYK模式下 从外面复制图片进文档 图片会是RGB颜色 而不是CMYK
    这个问题从29.8版本就开始出现

    3 votes

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  18. Generative AI patterns not lining up

    When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.

    3 votes

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  19. CMYK-Werte im Farbwähler werden nach „Ohne Farbe“ in RGB umgewandelt – trotz CMYK-Dokument

    Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
    Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
    Der Fehler lässt sich jederzeit reproduzieren:
    Neues CMYK-Dokument erstellen
    Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
    Über Farbwähler CMYK-Wert eingeben
    Illustrator wandelt die Eingabe in RGB um
    Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und…

    3 votes

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  20. Frequent crashes when adding colors to swatches in Illustrator 2025

    Frequent crashes when adding colors to swatches in Illustrator 2025

    3 votes

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