Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
416 results found
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eyedropper tool doens't pick up properties
The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.
4 votes -
Illustrator is changing around my CMYK values in saved swatches
Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values
4 votes -
Can't drag a color swatch onto a gradient color stop
macOS High Sierra, then Mojave 10.14.3
iMac 2017
Processor 3.4 GHz Intel Core i5
Memory 24 GB 2400 MHz DDR4
Graphics Radeon Pro 570 4096 MBI used to be able to drag a color swatch onto the color stops on the gradient slider, replacing the existing colors on the slider. Now, in Illustrator 2019, the vast majority of the time it only adds the color swatch as an additional stop instead of replacing it. So the gradient will go from 2 stops to 3 despite me only wanting to replace one of the 2 colors in it. I can…
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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GPU performance color
Illustrator CC 2019
Mojave 10.14.1Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.
Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.
Any fix for this??
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Color not applying correctly on selected objects rvsd
I guess one cannot revise/edit one's own report. So here goes. I select an object and try to change the color of the stroke and fill by typing in the hex (?) code, e.g., 050505, and the color does not take. I have to move the circle in the select color box for the color to take and even then it is 50/50 as to whether the color holds. I have never had this problem before and it sure is frustrating now!
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Character Styles and Color Picker
Assigned a color value of #c0c0c0 to a Character Style. Selecting the same text and then checking the color in the Color Picker returns a hex value of #bfbebe. Ideas?
4 votes -
Adobe Illustrator is Changing the Colors Defined in My Swatches?
I am trying to create a color swatch library that mages the Pantone color manage applications values... But I am noticing when I define a specific swatch and then reopen it the values are different then what I orginially entered.
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Issues with changing tint by typing in % value and hitting Return key
Illustrator 2018 CC 22.0.1
Mac OS El Capitan 10.11.6As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Swatches are all white
my swatches are all white but when I click on a color it shows the actual color
Processor Intel(R) Core(TM) i9-14900HX (2.20 GHz)
Installed RAM 64.0 GB (63.6 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display3 votes -
Swatches don’t display names on hover
Please restore the display of color names when hovering over a color swatch in the palette.
3 votesEnabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back
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Spot swatch color is not saved correctly when changing the color of an existing swatch
Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)
The version of Adobe Illustrator (desktop): 30.0
The steps you were taking when you experienced the issues:
Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.Your expected…
3 votesReproducible at the team’s side, will be fixed
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RGB images embedded into a CMYK document are labeled as RGB still in Control panel
Illustrator30.0版本 在CMYK模式下 从外面复制图片进文档 图片会是RGB颜色 而不是CMYK
这个问题从29.8版本就开始出现3 votes -
Generative AI patterns not lining up
When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.
3 votes -
CMYK-Werte im Farbwähler werden nach „Ohne Farbe“ in RGB umgewandelt – trotz CMYK-Dokument
Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
Der Fehler lässt sich jederzeit reproduzieren:
Neues CMYK-Dokument erstellen
Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
Über Farbwähler CMYK-Wert eingeben
Illustrator wandelt die Eingabe in RGB um
Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und…3 votes -
Frequent crashes when adding colors to swatches in Illustrator 2025
Frequent crashes when adding colors to swatches in Illustrator 2025
3 votes -
Recolor doesn’t allow to change white or black with a first try
I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.
Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
- First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
- The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
- You need to click another…3 votes -
Only one pattern fill of many gets scaled when Transform Object option is disabled in the Scale dialog
Take a look at the attached file and watch the GIF.
I have an object with two pattern fills assigned, and I want to scale them both at once, but to leave the object unscaled.
But when I call Scale dialog and uncheck 'Transform Object' option — only one of two fills gets scaled — the currently chosen one in the Appearance panel (despite my attempt to pick 'Path' there to somehow make my intention clear).
Fill/Stroke Selector also displays the affected fill — and I surely understand it can’t have both. But what can we do to make it…
3 votes -
Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened
If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.
macOS 10.14.6
Illustrator 24.2.13 votes -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.3 votes -
Bug: dragging global swatch to the “plus” button doesn’t work as expected
MacOS 12.6.2
Illustrator 27.1.1To replicate the issue:
Create a group of swatches and put a global swatch inside the group.
Drag this swatch to the [+] button to create a duplicate.
The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s…3 votes
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