406 results found

1. Color Reduction Options reset after restart (keep Preserve White and Black checked)

   1. MacOS 10.13.5 / AI 22.1
   2. changing "Colors" to all, untick "Preserve" White and Black
   3. I expected these options to be saved and the same after a restart of AI
   4. after starting AI "Colors" are always reset to "Auto", "Preserve White" and "Black" is always ticked

   Some of the color reduction options are always reset after restarting AI, e.g. "Colors" will always revert back to auto and "Preserve" white and black will always be ticked.
   Colorize method on the other hand will stick.
   This is like this since at least a couple of versions, also on Windows 10 with AI 22.1

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Adobe Illustrator is Changing the Colors Defined in My Swatches?

   I am trying to create a color swatch library that mages the Pantone color manage applications values... But I am noticing when I define a specific swatch and then reopen it the values are different then what I orginially entered.

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. Issues with changing tint by typing in % value and hitting Return key

   Illustrator 2018 CC 22.0.1
   Mac OS El Capitan 10.11.6

   As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

4. Swatches don’t display names on hover

   Please restore the display of color names when hovering over a color swatch in the palette.

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Enabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back

5. Spot swatch color is not saved correctly when changing the color of an existing swatch

   1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

   2. The version of Adobe Illustrator (desktop): 30.0

   3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

   4. Your expected result and the actual result:
      Expected result is that the rectangle in the file when opened in Acrobat should be 100% yellow, following the example above, or whatever the spot swatch color was changed to. Actual result is that the rectangle remains the original color when the document was first saved. If the spot swatch is changed, then copied into a new document then it displays correctly when saved.

   5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
      Open the file in Illustrator and the rectangle is yellow. Open the file in Acrobat and the rectangle is cyan.

   Why does this matter? Many production printing RIPs use the embedded PDF data in the .ai file. If the spot swatch color data is not being updated correctly on a subsequent file save this causes issues in production workflows.

   1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

   2. The version of Adobe Illustrator (desktop): 30.0

   3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

   4. Your expected… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reproducible at the team’s side, will be fixed

6. Illustrator forgets to undo the document color mode switch

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and if you draw something after this, it stays CMYK now. Ai forgets the document was an RGB one and never undoes it!

   If I try this in an older version, without History in it, like CC2017 — it works as expected.

   Here’s a simple test.
   1. Create and RGB-based document — the title says 'RGB'
   2. Draw something
   3. Change the color mode of the document into CMYK — the tab’s title changes accordingly (notice the History displays the generic 'Undo' instead of expected 'Document color mode CMYK')
   4. Draw something else again
   5. Start undoing steps, either with Cmd/Ctrl+Z or with the History panel. When you reach up the first object drawn, the tab’s title should display RGB — but it still says CMYK! ...and if you hover over the title, the hint appears saying it’s RGB (or not!) ...and… more

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7. Generative AI patterns not lining up

   When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.

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8. CMYK-Werte im Farbwähler werden nach „Ohne Farbe“ in RGB umgewandelt – trotz CMYK-Dokument

   Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
   Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
   Der Fehler lässt sich jederzeit reproduzieren:
   Neues CMYK-Dokument erstellen
   Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
   Über Farbwähler CMYK-Wert eingeben
   Illustrator wandelt die Eingabe in RGB um
   Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und wirkt wie ein anhaltender Bug.

   Betriebssystem: macOS Sequoia 15.4.1
   Illustrator-Version: 29.5.1
   Farbprofil: CMYK: Coated FOGRA39 (ISO 12647-2:2004)
   GPU/CPU-Vorschau getestet? Ja!

   Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
   Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
   Der Fehler lässt sich jederzeit reproduzieren:
   Neues CMYK-Dokument erstellen
   Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
   Über Farbwähler CMYK-Wert eingeben
   Illustrator wandelt die Eingabe in RGB um
   Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und… more

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   3 votes

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9. Frequent crashes when adding colors to swatches in Illustrator 2025

   Frequent crashes when adding colors to swatches in Illustrator 2025

   3 votes

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10. Recolor doesn’t allow to change white or black with a first try

    I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.

    Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
    - You need to click another random swatch, then go back to the white swatch which now accepts being toggled to red.

    I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.

    Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
    - You need to click another… more

    3 votes

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11. Bottom margins for labels are too small for Swatch Info objects in the column view (with no card backgrounds)

    If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

    While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

    And if you pick this up, please don’t forget about this request as well:
    Allow to place cards next to color chips instead of always below for Swatch Info objects
    http://illustrator.uservoice.com/forums/333657/suggestions/49723799

    If I choose to display Swatch Info card in a column, and choose to omit background cards, the result would have text lines too close to the chips below, like the attached image shows. It makes it feel like the text is not related to chips above, and forces us to use cards still to control 'space after' at least somehow, even when cards are not necessary.

    While the team hardcoded the 'space before' as a strict gap (again, hardly OK), they seem to forget to do the same for the bottom line.

    And if you pick this up, please… more

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12. Only one pattern fill of many gets scaled when Transform Object option is disabled in the Scale dialog

    Take a look at the attached file and watch the GIF.

    I have an object with two pattern fills assigned, and I want to scale them both at once, but to leave the object unscaled.

    But when I call Scale dialog and uncheck 'Transform Object' option — only one of two fills gets scaled — the currently chosen one in the Appearance panel (despite my attempt to pick 'Path' there to somehow make my intention clear).

    Fill/Stroke Selector also displays the affected fill — and I surely understand it can’t have both. But what can we do to make it affect all fills?

    Take a look at the attached file and watch the GIF.

    I have an object with two pattern fills assigned, and I want to scale them both at once, but to leave the object unscaled.

    But when I call Scale dialog and uncheck 'Transform Object' option — only one of two fills gets scaled — the currently chosen one in the Appearance panel (despite my attempt to pick 'Path' there to somehow make my intention clear).

    Fill/Stroke Selector also displays the affected fill — and I surely understand it can’t have both. But what can we do to make it… more

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    3 votes

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13. Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened

    If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.

    macOS 10.14.6
    Illustrator 24.2.1

    3 votes

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14. Changing color doesn't work sometimes

    This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

    Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
    To resolve this, I have to choose "None" as the color, and then choose the color I want.

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15. Bug: dragging global swatch to the “plus” button doesn’t work as expected

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s named “Original Name copy”, while the original swatch keeps its original name. They act as two different swatches.

    MacOS 12.6.2
    Illustrator 27.1.1

    To replicate the issue:
    Create a group of swatches and put a global swatch inside the group.
    Drag this swatch to the [+] button to create a duplicate.
    The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
    Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s… more

    3 votes

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16. CMYKのパラメータで触ったもの以外が勝手に0％になる。

    Win10 pro
    Ver. 27.1.1
    CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0％に変更されてしまう。
    以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
    例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。

    3 votes

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17. Cannot input color code in Websafe RGB

    When i try to add the color code for R, G and B in websafe RGB scheme, as soon as i enter the value for R and move to G, both the fill and stroke becomes null. I can only enter the color code in the bottom text area which has the entire code

    3 votes

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18. Color mode changing issue (Grayscale mode)

    Hi,

    We are using Adobe Illustrator CS6 & CC22, for image color conversion.

    Input: Figures in RGB mode & color RGB
    Output: Figures in CMYK mode & color Grayscale

    Manual Process:
    When we change color mode manually by following below step, then no issues color mode was changed successfully:

    Step 1:Select Image.
    Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
    Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
    Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.

    Now our output images will be in CMYK mode & color Grayscale.

    Automation process:
    When we change color mode for batch of figures through Javascript using the below code, color mode was not changed:

    {
    app.executeMenuCommand("doc-color-rgb");
    app.executeMenuCommand("selectall");
    app.executeMenuCommand("Colors7");
    app.executeMenuCommand("doc-color-cmyk");
    }

    Now our output images are RGB mode & color Grayscale. The issue was RGB mode instead of CMYK so the image looks darker.

    Please check and advise how to proceed with the codes.

    I'm attached screenshots of both outputs.

    Note: We have already raised to Adobe support, they informed to raise here to get solution from development team. Adobe Case ADB-26223085-K1P8 CRM:08733000021087

    Regards,
    Sureshkumar

    Hi,

    We are using Adobe Illustrator CS6 & CC22, for image color conversion.

    Input: Figures in RGB mode & color RGB
    Output: Figures in CMYK mode & color Grayscale

    Manual Process:
    When we change color mode manually by following below step, then no issues color mode was changed successfully:

    Step 1:Select Image.
    Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
    Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
    Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.

    Now our output images will be in CMYK mode &… more

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    3 votes

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19. Creating a new swatch group from selection adds swatches that aren't used anywhere.

    At the end of a project, I like to select everything on an artboard and create a swatch group with "Convert Process to Global" checked in order to clean up my swatches and make final global tweaks to color.

    Often a handful of swatches will be added that aren't apparently used anywhere. I can verify this by selecting the swatch as a fill or stroke, then choosing Select > Same Fill (or Stroke) color. Nothing will be selected for either option. So is this a glitch, or how else can I find and delete the source of the swatch?

    3 votes

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20. Fehlendes abspeicher neuer farbfelder

    Kann keine neuen Farbfelder abspeichern, geschweige denn sie in der Bibliothek unterzubringen, noch die Standardfarben zu löschen… Wäre schön wenn man das über ein plussymbol hinbekommen könnte… plus neuen Farbenamen als Kategorie in die man die neuen Farbfelder speichern kann und beim antippen der Kategorie die Möglichkeit in Bibliothek zu speichern…

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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