247 results found

1. CC 2020 gradient tool not updating result live, only when releasing the mouse button (like in CC 2018)

   In CC 2019, when using the gradient tool to apply or modify a gradient, the result of using the tool was live updated as you applied/moved it. Now in CC 2020, the tool has reverted back to how it was in CC 2018, meaning you have to let go of the mouse button to see the result. Seeing the result live saves time for me and makes it easier to get a satisfying result quicker.

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   6 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Neon glow

   Every time I try to change the color of the Neon Glow filter, it always goes back to black. I've tried a lot of different things, but nothing works. I looked on the internet if there's a way to fix it, but seems that everyone has the same problem with Neon Glow.

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Round Corners effect works wrong with curved paths

   The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
   It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

   This is embarrassing. Fix it!

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4. Drop shadows appear lighter in v28.1

   Drop shadows appear lighter in version 28.1 compared to previous versions.

   Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

   The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

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   Completed (Comments Open)  ·  Adminrohitja (Admin, Adobe Illustrator) responded

   Hi Everyone,

   We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

5. A size of a selection with a certain object inside is calculated wrong

   Take a look at the GIF attached and the document.
   When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

   1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
   2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
   3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
   4. Select text object again — Ai displays the size and coordinates of the rectangle instead of the numbers’ values
   5. Select both the numbers and the rectangle — again, when the text is included in the selection, Ai display the previous values

   The object is a compound shape, made of a live text, with a Drop Shadow effect applied. If you hide or remove the effect — values get calculated fine.

   If you release the compound shape and reapply the drop shadow — the bug vanishes — values get calculated fine.

   The purpose of the compound shape (which one can create with the native Pathfinder > Make Compound Shape command, from the flyout menu) is to get a proper result with the 'bronze+shadow' graphic style you can check in Graphic Styles. If a text is not converted into a compound shape before applying it, Illustrator applies it only for the first character, because it treats any text as a 'group' of characters, instead of a single compound path / shape.

   Reproducible on Windows for 26.5.1 and 27.1.1

   Take a look at the GIF attached and the document.
   When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

   1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
   2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
   3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
   4. Select… more

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6. Deleting Effect Causes Crash

   Any time I try to delete an effect from an object, illustrator crashes.

   10 votes

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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please tell more.

   Does it still happen for you in the latest build?

   Does it happen when you use Properties?

   Does it happen when you use the dedicated Appearance panel?

   Is it only Drop Shadow or any effect is a problem?

7. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only

   When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect > Illustrator Effect > Stylize > Drop Shadow. Multiply: 75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

   Windows 10 - Illustrator v.24.0.1

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   Under Review  ·  52 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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8. Warp options preview malfunction Illustrator 22.0.1 PC version

   When using the Warp Options dialog, unchecking the Preview box does not show the original object form (doesn't do anything). Then with the preview button unchecked, if I change to a different warp style, the object remains in the previously-selected style until I check the preview box.

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   Need More Info  ·  6 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. Appearance items loose focus when get an effect assigned

   When I pick a fill in Appearance panel and assign an effect to it, the item looses focus suddenly — take a look at the GIF attached.

   If my stack there is complex enough (and they often are), it’s hard to locate the fill/stroke I was working with.

   ...and surely Ai doesn’t allow to rename these to at least find them quicker — and here is the request about this: http://illustrator.uservoice.com/forums/333657/suggestions/34309852

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10. unknown error (CANT)

    I am working in the image trace to remove the white background of my jpeg photo and it gives me the unknown error (CANT). Please advise what to do. thanks.

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11. NOKY error when resizing objects with Legacy Gaussian Blur

    OS version: macOS 11.3.1
    Illustrator version: 25.2.3
    Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.

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12. Folders in Appearance Panel

    Folders in Appearance panel: I'd like to be able to apply Effects and Transparency to subgroups of strokes and fills with precision.

    7 votes

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13. White-to-black gradients in opacity masks don’t go fully transparent

    For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).

    The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.

    It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.

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    6 votes

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Make sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.

    More on that in the comments.

    If you happen to have the same problem, please still add a vote to the request, to track statistics.

14. Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended design by the designer. If the file is then saved by the 24.2 user and re-opened in 24.1.x or 24.0 (tested), the blur effect will revert to the originally intended visual appearance when the gaussian blur effect visibility is toggled in 24.1 or 24.0. The actual blur value in the gaussian blur settings is unchanged.

    For example with an arbitrary number, a gaussian blur effect of value 100 applied to a vector shape in 24.2 produces are larger / stronger blur effect than it does in 24.1 or 24.0.

    Also, in 24.2.1, a vector shape with a gaussian blur effect applied to it will appear differently on a white art board background than it will with a white filled vector shape behind it. When a white shape is placed behind the blurred object, the blur appears larger than it does on the white artboard.

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended… more

    6 votes

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15. The operation cannot complete because of an unknown error [NOKY]
    6 votes

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16. Can't change 3D materials color since version 26.3.1

    Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
    In short, color and other 3D material parameters are not longer configurable since version 26.3.1

    5 votes

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17. Overprint and darken doesn't work properly when it doesn't exist a background color.

    Illustrator 25.4.1 (64 bit) in Windows 10

    When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.

    Is there a way to fix this problem?
    Please see the photos attached.

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    5 votes

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18. Clean Up Unpainted Objects removes unpainted paths participating in groups with appearance applied

    Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
    AI 25.2.0.220

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    5 votes

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19. Transform effect and Move dialog refuse to use negative numbers

    This has been a problem for a long time -- not just the current version of Illustrator. When applying a transform effect to an object and using the "move" part of the effect, negative numbers get converted to positive numbers. Occasionally I can "fool" the effect by not previewing the results but that doesn't work often. This happens whether I type in the numbers by hand or use the slider.

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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Does anybody else have this problem today with the recent Ai builds?

20. Revolve Effect - Object Appearance Error "CANT"

    Windows 10 Home - 64bit.
    Illustrator CC18. 22.1

    When selecting Effects> Revolve on an object (a semi-circle) I get the error:

    "The operation cannot be completed because of an unknown error. [CANT]"
    Followed by another dialogue box:
    "An error occurred while processing the appearance of an object."

    What's going on here?

    5 votes

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