236 results found

1. Free Distort effect ignores Drop Shadow effect within

   If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

   However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

   Not a very popular workflow, I know, but still.

   11 votes

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2. Round Corners effect works wrong with curved paths

   The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
   It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

   This is embarrassing. Fix it!

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   10 votes

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3. Deleting Effect Causes Crash

   Any time I try to delete an effect from an object, illustrator crashes.

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4. A size of a selection with a certain object inside is calculated wrong

   Take a look at the GIF attached and the document.
   When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

   1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
   2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
   3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
   4. Select text object again — Ai displays the size and coordinates of the rectangle instead of the numbers’ values
   5. Select both the numbers and the rectangle — again, when the text is included in the selection, Ai display the previous values

   The object is a compound shape, made of a live text, with a Drop Shadow effect applied. If you hide or remove the effect — values get calculated fine.

   If you release the compound shape and reapply the drop shadow — the bug vanishes — values get calculated fine.

   The purpose of the compound shape (which one can create with the native Pathfinder > Make Compound Shape command, from the flyout menu) is to get a proper result with the 'bronze+shadow' graphic style you can check in Graphic Styles. If a text is not converted into a compound shape before applying it, Illustrator applies it only for the first character, because it treats any text as a 'group' of characters, instead of a single compound path / shape.

   Reproducible on Windows for 26.5.1 and 27.1.1

   Take a look at the GIF attached and the document.
   When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

   1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
   2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
   3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
   4. Select… more

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   9 votes

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5. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only.

   When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect>Illustrtator Effect>Stylize>Drop Shadow. Multiply:75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

   Windows 10 - Illustrator v.24.0.1

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   9 votes

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   Under Review  ·  Anjali responded

   Thank you for your support. The team is looking into the issue.

6. unknown error (CANT)

   I am working in the image trace to remove the white background of my jpeg photo and it gives me the unknown error (CANT). Please advise what to do. thanks.

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   8 votes

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7. NOKY error when resizing objects with Legacy Gaussian Blur

   OS version: macOS 11.3.1
   Illustrator version: 25.2.3
   Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.

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   7 votes

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8. Pathfinder bugs and artifacts

   Pathfinder distorts curves and these distortions create stray points and small vector artifacts when I "slice".

   This has been an issue from IL5 (pre-CS and pre-CC), when Pathfinder was first introduced.

   Until Adobe increased maximum magnification, it was hard to tell what was happening, but in CC I can clearly see that in Pathfinder, smooth curves distort. My guess is something analogous to mathematical rounding errors in defining the berzier curve.

   Sometimes, the distortion is very "squiggly", appears to be introducing the 'QuickDraw error (reported separately), and produces unusable results.

   While most of these errors and artifacts are essentially microscopic, and can be minimized by applying pathfinder to oversize art and scaling-down, it is still an issue and can be a serious problem if you're creating art that needs to be scaled-up to sizes where the errors and artifacts become conspicuous.

   Pathfinder distorts curves and these distortions create stray points and small vector artifacts when I "slice".

   This has been an issue from IL5 (pre-CS and pre-CC), when Pathfinder was first introduced.

   Until Adobe increased maximum magnification, it was hard to tell what was happening, but in CC I can clearly see that in Pathfinder, smooth curves distort. My guess is something analogous to mathematical rounding errors in defining the berzier curve.

   Sometimes, the distortion is very "squiggly", appears to be introducing the 'QuickDraw error (reported separately), and produces unusable results.

   While most of these errors and artifacts are essentially microscopic,… more

   7 votes

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9. White-to-black gradients in opacity masks don’t go fully transparent

   For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).

   The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.

   It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.

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   6 votes

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Make sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.

   More on that in the comments.

   If you happen to have the same problem, please still add a vote to the request, to track statistics.

10. Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended design by the designer. If the file is then saved by the 24.2 user and re-opened in 24.1.x or 24.0 (tested), the blur effect will revert to the originally intended visual appearance when the gaussian blur effect visibility is toggled in 24.1 or 24.0. The actual blur value in the gaussian blur settings is unchanged.

    For example with an arbitrary number, a gaussian blur effect of value 100 applied to a vector shape in 24.2 produces are larger / stronger blur effect than it does in 24.1 or 24.0.

    Also, in 24.2.1, a vector shape with a gaussian blur effect applied to it will appear differently on a white art board background than it will with a white filled vector shape behind it. When a white shape is placed behind the blurred object, the blur appears larger than it does on the white artboard.

    The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.

    The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).

    This alters the intended… more

    6 votes

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11. Unite/Merge paths creating groups instead of Compound path

    When trying to combine individual paths (text outlines, shapes, etc) the pathfinder tool seems to be creating groups, rather than creating a compound path as expected.

    Other colleagues have been experiencing similar issues. Video attached.

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    6 votes

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12. The operation cannot complete because of an unknown error [NOKY]
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13. Can't change 3D materials color since version 26.3.1

    Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
    In short, color and other 3D material parameters are not longer configurable since version 26.3.1

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14. Overprint and darken doesn't work properly when it doesn't exist a background color.

    Illustrator 25.4.1 (64 bit) in Windows 10

    When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.

    Is there a way to fix this problem?
    Please see the photos attached.

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15. Illustrator 24.3 on Windows(10): Warp effect not showing preview even though preview selected

    Even though I have checked the box to show previews for the Warp effect, changing styles does not show a preview of the styles. The only preview that is shown is the very first style that was chosen.

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16. Folders in Appearance Panel

    Folders in Appearance panel: I'd like to be able to apply Effects and Transparency to subgroups of strokes and fills with precision.

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17. Revolve Effect - Object Appearance Error "CANT"

    Windows 10 Home - 64bit.
    Illustrator CC18. 22.1

    When selecting Effects> Revolve on an object (a semi-circle) I get the error:

    "The operation cannot be completed because of an unknown error. [CANT]"
    Followed by another dialogue box:
    "An error occurred while processing the appearance of an object."

    What's going on here?

    5 votes

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18. Outline stroke effect only works when applied first

    When applying Outline stroke and roughen to a stroke (in order to render its width irregular) you have to actually select Outline stroke from the menu before seleting roughen. It doesn't work when you just rearrange them in the appearance panel.

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19. Colour Variation when using "Darken" transparency

    Why am I getting a colour variation on screen when using the "Darken" mode in the transparency field.
    See attached illustrator Pdf.
    The "Substrate" spot colour has the "Darken" applied which is layered on top of the colour wedges.
    Should the colours of the wedges not display the same irrespective of whether "Overprint Preview" is on or off?

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    4 votes

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20. Maintain graph styles when updating data (bar graph issue)

    Issue with bar graphs:
    All styling is removed when data is updated. Can you make it so it at least retains bar width and color?

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