Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
779 results found
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Application crash when copy/pasting SVG paths
I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.
Adobe Illustrator CC (latest) Windows 10 64bit
Steps:
1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
2. Select any part of the logo.
3. Copy using Edit -> Copy or CTRL+C
4. Paste using Edit -> Paste or CTRL+V
5. The application…2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
1 vote
Zuher, please provide more information. Record a video, provide a test file or specific steps if there are specific actions needed, mention your OS and hardware details, the version number, so that the team could try to reproduce the problem at their side.
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Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2
This error pops up on every Illustrator startup now:
Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
CC\Adobe InDesign\indesign-v20.0.jsx
Line I:
I/0 errorTried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).
1 vote -
Preview issues with Home recent files and Placed files not properly showing all artwork.
Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.
1 vote -
実践チュートリアルに関するエラー
実践チュートリアルがひらけません
1 vote -
「グリッドを表示」と「アウトライン表示」を同時に選択するとクラッシュする事象
illustrator v29.7.1にて、「グリッドを表示」と「アウトライン表示」を同時に選択すると即座にクラッシュする。
＜環境＞
Mac studio(macOS Sonoma 14.7（23H124） / A2 MAX)v29.7.1以前のバージョンでも起きていたかは不明です。
特に困るような症状ではないが、一発クラッシュなので。1 vote -
Every single time Adobe updates, all my settings and workspaces are completely wiped out
Every single time Adobe updates, all my settings and workspaces are completely wiped out. Do you have any idea how much time this wastes?
It’s beyond frustrating — it’s infuriating. And to make things worse, you keep raising prices while sneakily auto-renewing subscriptions without proper notice. This isn’t just bad service — it’s predatory. At this point, your behavior is no different from a scam.1 vote -
buscando lista de impresoras
Al intentar abrir cualquier archivo en Illustrator el programa en lugar de abrir el archivo se queda cargando y dice obteniendo lista de impresoras, carga y vuelve a iniciar la carga, como un bucle.
Al darle click en detener, el programa se bugea y solo me da la opción de cerrarlo.
1 vote -
No puedo hacer capturas de pantalla
No puedo hacer capturas de pantalla dentro de AI, la version 29.6.1 con windows 11 de 64bits. Apreto la tecla de ImpPrt y no hace nada.
1 vote -
Illustrator reverts all the work done and doesn’t allow to expand
It’s just I'm doing work — and it reverts back to the start of my process and isn’t saving the work I work on as I go.
Also it doesn’t let me expand shapes and sizes.1 vote -
Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")
Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
This bug makes impossible to work with it.1 vote -
Adobe illustrator hangs up/not responding whenever the application is closed
Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).
1 vote -
Impossible de redimensionner un objet sur Illustrator
Bonjour,
Depuis la mise à jour Illustrator 2025, je n'arrive plus à redimensionner un objet ou une image.
Le curseur ne s'affiche pas dans le coin comme habituellement sur les autres versions d'illustrator.
Pouvez-vous m'aider ?
1 vote -
Bezier handles become invisible
I use the latest version of Illustrator cc 2025, on Windows 10.
This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and…
1 voteHappens when Cmd/Ctrl + H gets accidentally pressed, which is a hotkey for View > Show / Hide Edges command.
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Verification takes too long
I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
How can the verification time…1 vote -
Constant random crashing of application (version 29.5.1) with no obvious operation as the cause (on MacOS 15.5)
I am experiencing random crashes in any file with the latest version of Illustrator (29.5.1) on the latest version of MacOS (15.5). | have also been having similar (although not as often) crashes in InDesign (again, latest version 20.3.1). Meanwhile, I see stories that you are about to increase the subscription prices for access to generative Al tools, while the stability of your software--the basic usability is in question. Not acceptable.
1 vote -
Impossible to generate vectors, the app says it’s not genuine
Hi ! When I want to generate new vectors in illustrator, I can't. A message which tell me that my illustrator is not authentic appeared.
Customer service did everything but still not working.
1 vote -
Shortcut for Split Into Grid
I previously had a custom shortcut assigned to the “Split Into Grid” command, and it was incredibly useful. However, it seems that this shortcut no longer works and the command has been removed from the Illustrator keyboard shortcuts menu, preventing me from reassigning it.
I truly hope this feature can be reinstated, as it significantly streamlines the workflow and enhances productivity.
Thank you!
1 vote -
Manque de générer les vecteurs dans le menu objet
Je trouve pas la fonctionnalité "générer les vecteurs"
1 vote -
Flatten Transparency color change
Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram
When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.
1 vote
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