791 results found

1. Illustrator scripts not working on M2 Mac mini

   Apple M2 Pro running Sonoma 14.7. Only the 3 included scripts are visible or work in either Illustrator 24 (v28.7.1) or Illustrator 23 (v27.9.6).
   If you browse to a script you can select it but nothing happens. No action, no error message.
   External 3rd party scripts no longer seem to work.
   Is there a fix?

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2. Not sure who angered Microsoft, but Adobe Apps not Working again!

   It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

   Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

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3. Computer Won't Sleep after Text Edit in Illustrator

   After editing the first text box in an Illustrator document, my computer will neither blank the screen nor go to sleep until Illustrator is closed. The problem started when I installed version 28.6. I am running Windows 10.

   The POWERCFG utility in Windows indicates that the offending module is CEPHtmlEngine\CEPHtmlEngine.exe. Don't know if that's helpful. See the screen capture below.

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4. Broken CSS Style Elements in SVG Save and Export

   I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

   When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period. Since each new style is identified in the code by a period, this essentially produces two class elements within one label position.

   This can be reproduced by creating an objects using a Graphic Style they have labeled with a period in the name. Then export that files using "Style elements" in the CSS options under "More options". As it seems the default is to use Style elements, this shouldn't be difficult. Here is my example, one in Illustrator 28.1 and one in 28.7:

   Sample from Illustrator 28.1 (legacy SVG export):

   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 28.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   viewBox="0 0 612 792" style="enable-background:new 0 0 612 792;" xml:space="preserve">
   <style type="text/css">
   .BLACKx0020STROKEx0020x002E25pt{fill:none;stroke:#000000;stroke-width:0.25;stroke-miterlimit:10;}
   </style>
   <polygon class="BLACK_x0020_STROKE_x0020__x002E_25pt" points="348.42,239.57 316.16,222.54 283.85,239.46 290.08,203.52
   264.01,178.01 300.11,172.83 316.31,140.16 332.39,172.89 368.48,178.2 342.31,203.61 "/>

   </svg>

   Sample from Illustrator 28.7

   <?xml version="1.0" encoding="UTF-8"?>
   <svg xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 612 792">
   <defs>
   <style>
   .BLACKSTROKE.25pt {
   fill: none;
   stroke: #231f20;
   stroke-miterlimit: 10;
   stroke-width: .25px;
   }
   </style>
   </defs>
   <!-- Generator: Adobe Illustrator 28.7.0, SVG Export Plug-In . SVG Version: 1.2.0 Build 136) -->
   <g>
   <g id="Layer_1">
   <polygon class="BLACK_STROKE_.25pt" points="348.42 239.57 316.16 222.54 283.85 239.46 290.08 203.52 264.01 178.01 300.11 172.83 316.31 140.16 332.39 172.89 368.48 178.2 342.31 203.61 348.42 239.57"/>
   </g>
   </g>

   </svg>

   In Illustrator 28.1 the SVG save as/export replaces the period in “.25” with “x002E” but in the 28.7 version the period isn’t replaced, the same as with most other irregular characters. The problem is that despite the CSS and the polygon class looking identical, they are not. The polygon is looking for a style with the class label "BLACKSTROKE.25", but as a period (.) identifies a new style label in the CSS, so the CSS list two different styles named "BLACKSTROKE" and "25pt", within one style position.

   This can also be observed by saving the code above as an SVG, view it, then delete the two periods in both instances of “.25pt” and view it again.

   I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

   When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.… more

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5. Ctrl+F sometimes doesn't work

   Ctrl+F sometimes work and sometimes doesn't, I have to redo the copy and them Ctrl+F again.
   + it sometimes paste not on the top but under everything.

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6. se rompió el archivo desincrutado despues de editarlo en psd y actualiarse en ilustrator

   mejorar la conexion de edicion de imagenes desincrustada entre psd y ilustrator ya que se rompen

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7. Illustrator prevents Mac display from sleeping due to inactivity

   When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

   1. Change the screen saver to come on after 1 minute.
   2. Leave the Mac idle for over 1 minute.
   3. Screen saver does not start.
   4. Close Illustrator application.
   5. Leave the Mac idle again.
   6. Observe that the screen saver starts and the computer locks after 1 minute.

   After restarting Illustrator, the problem goes away for a short time but then starts again. It does not seem to be connected with having an unsaved document open. The last time I tested it, there were no unsaved files.

   Mac OS Sonoma 14.6.1
   Illustrator 2024 version 28.6

   When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

   1. Change the screen saver to come on after 1 minute.
   2. Leave the Mac idle for over 1 minute.
   3. Screen saver does not start.
   4. Close Illustrator application.
   5. Leave the Mac idle again.
   6. Observe that the screen saver starts and the computer locks after 1 minute.

   After restarting Illustrator, the problem goes away for a short time but then… more

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8. Clic gauche qui marche 1 fois sur 3 ou alors 1 clic gauche en fait 2...

   Bonjour, lorse que j'effectue 1 clic gauche sur ma souris, celui s'effectue 1 fois sur 3 (c'est aléatoire) ou bien quand celui-ci fonctionne, un double clic gauche s'effectue...

   À noter que ma souris fonctionne parfaitement bien hors des logiciels de la suite Adobe.

   Dans l'attente d'une réponse rapide car mes tâche de travail son compliquéa à effectuers à cause de ce bug...

   Bonne journée.
   Cordialement.

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9. Le remplissage génératif ne fonctionne pas.

   Lorsque je sélectionne une forme pour un remplissage génératif, cette fonctionnalité n'aboutit pas. Après quelques instants, le curseur de progression n'avance plus et cela peut aller jusqu'au plantage de l'ordinateur. Microsoft Windows 11 Famille, Version 10.0.22631, mémoire physique 16 Go, carte AMD Radeon(TM) Graphics, Adobe Illustrator v. 28.6.

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10. PDF vector artwork exported from Fresco to desktop corrupts when opened with Illustrator

    I created a vector artwork in Adobe Fresco (app is up to date) on the iPad Pro (OS 17.5.1) then exported it as PDF to my Macbook Pro (Sonoma 14.6.1). The file looks fine until I open it in Illustrator for Desktop (Version 28.6) where one of the vector layers corrupts (best word to describe it) upon opening the PDF in Illustrator.

    Troubleshoot attempt 1: I tried exporting and re-exporting and opening and re-opening SO MANY TIMES. The same layer corrupted every time.

    Troubleshoot attempt 2: I tried duplicating the artwork in Fresco, then deleted all the layers except the corrupted one, then exported that single layer as PDF from Fresco to my Mac and opened it in Illustrator but the same thing happened, only it corrupted in a slightly different way.

    I do this all the time (create artwork in Fresco and export to PDF and open in Illustrator) and this has only happened since Illustrator updated a day ago, so I can only assume that this is an update bug.

    File Attachments:
    1. This is the PDF file that I exported from Fresco to my Mac - "1. Artwork (PDF export from Fresco).jpg" - please note I have added a watermark for IP protection. This is how the artwork is supposed to look, there is nothing wrong with the file when viewing it in Acrobat or Photoshop, so the corruption doesn't happen until opening it in Illustrator. (I have highlighted the area that gets corrupted so that you can compare it to attachment 2)
    2. This is the PDF vector file after is has been opened in Illustrator for Desktop - "2. Artwork (upon opening PDF with Illustrator).jpg" (I have highlighted the corrupt area).
    3. This is an isolated view of how the corrupted vector layer looks before being opening it in Illustrator (isolated) - "3. How the corrupted layer looks before opening in Illustrator.pdf"
    4. This is an isolated view of how the vector layer looks after it has been opened in Illustrator - "4. The corrupted layer (isolated).jpg"

    I created a vector artwork in Adobe Fresco (app is up to date) on the iPad Pro (OS 17.5.1) then exported it as PDF to my Macbook Pro (Sonoma 14.6.1). The file looks fine until I open it in Illustrator for Desktop (Version 28.6) where one of the vector layers corrupts (best word to describe it) upon opening the PDF in Illustrator.

    Troubleshoot attempt 1: I tried exporting and re-exporting and opening and re-opening SO MANY TIMES. The same layer corrupted every time.

    Troubleshoot attempt 2: I tried duplicating the artwork in Fresco, then deleted all the layers except the… more

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is a limitation of Ai. The truncated path has 32000 points exactly, and the missing part of it just being cut open.

    Even though a PDF can have more points, Ai won’t be able to read it. This is not a new bug, it’s just this particular path. You can workaround by splitting it into four chunks.

    Please also upvote this request to lift the limitation.

11. AI CC 2024 freeze randomly

    Randomly my illustrator would freeze suddenly, doesn't go to "not responding" phase, looks like nothing happen but can't click on anything, must force close it and restart, and its really bad because it happen randomly so i can't "prepare" for it

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12. データのクラッシュ

    作業をしていると突然ソフトが落ちます。ほぼ毎日クラッシュが発生している状況で、こまめに保存して対応しております。
    復元を行なってもほとんど復元されないため全く作業が進みません。macのデータ容量に関しても全く問題はなく、イラストレーターで開いているファイルが１つの時でもクラッシュが発生します。作業中において特定のアクションでクラッシュするわけではなく様々な場面で急に落ちます。
    原因がわからないため非常に困っています。

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13. I have updated my Illustrator beta version. now its closing automatically after 2-3 minutes please resolve the same. I am using Windows 10
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14. ctrl+N新建文档问题

    ctrl+N新建文档，第一次选择（单击）“最近使用”中的选项，则跳到第一个，再次点击才可以正确选择，如视频：

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15. 选定的形状，用鼠标缩放时不停的跳动

    如视频所示，选定的形状，用鼠标缩放时不停的跳动，“z”缩放没有这个现象。

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16. Illustrator 2024 crash

    Illustrator 2024 crashed without recovery files. I've lost work on which I've been working last 3 hours.

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17. Windows 11 Professional, Adobe Illustrator 28.5 64bit

    Bei der mehrfachen Verknüpfung eines Bildes in einem Dokument war es bisher möglich, wenn man das Bild aus dem Ordner in z.B. einen Ordner erledigt geschoben hat, auf alle anwenden einzustellen und man musste nur 1 x ein neues Bild aussuchen und verknüpfen und alle weiterenb gleichen Bilder im Dokument wurden automatisch getauscht. Das Fubktioniert leider nicht mehr.

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18. Constantly freezes up

    Freezes and interface is unusable & menus to be inaccessible. Mac doesn't recognize it as "unresponsive.”

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19. Illustrator Window Disappears after an attempted Windows 11 shutdown

    Sometimes I forgot to save my file before I shut down my PC. When I attempt to shut down, the Interrupted Shut Down dialog opens, saying that Illustrator interrupts my shut down because I haven't save the file. However, when I click cancel to shut down, the illustrator window either froze or disappear and cannot be opened again. (Please find the attached video for the issue). This bug only happens to Illustrator and no other app.

    Operating System : Windows 11, i9-12900HK RTX 3080Ti
    Version : 28.4.1

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20. Illustrator Freezing

    Adobe Illustrator had been freezing for a week.
    Mac OS Ventura
    AI v 28.4.1

    When I go to Force Quit, it doesn't show it's not responding. I can't save or close files with Command+S or Command+W. When I right click and close from the dock, it crashes.

    I can't reopen AI by clicking the icon in the doc or the Creative Suite app. The only way to get it to run is by going to my Folder and selecting an AI file to open. When is does reopen, it says it is recovering from a crash.

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