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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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755 results found

  1. Illustrator's fonts are not displaying

    When I type something, the character panel does not show any fonts as an option. I have tried the dropdown menu to no avail. I found a work around a couple days ago but cannot remember what it was!

    2 votes

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  2. Illustrator freezes after trying to paste an HD-picture from the clipboard into Area Type

    Trying to paste HD-picture from the clipboard in area type text block - Illustrator perceives the picture as a set of characters and can not cope with the amount of information.

    Expected result: The action should not have a visible result, or there should be a warning about an invalid action

    1. Open Illustrator
    2. Open some of HD resolution pictures (PNG, JPG) in the Illustrator
    3. Select the picture (CMD+A)
    4. Embed the picture if it is linked
    5. Copy the picture (CMD+C)
    6. Select the Text Tool, and make one-click anywhere in a workspace of the document to start a text block.
    7. Paste from…
    2 votes

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  3. text shifts to the left when updating in new version 23.1.1

    when updating the text (created in old version 22.1 ) on new version 23.1.1 the texte shifts to the left. This is very annoying.

    2 votes

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  4. Wrong font shows up in Illustrator when activated in Adobe Fonts

    When I activate a font in adobe fonts the wrong font shows up in illustrator. It isnt even in the same font family.

    2 votes

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  5. Thai text inconsistency between versions

    Thai text is inconsistent between Illustrator 2017 21.1.0 and 2018 22.1 OSX 10.14.6

    After opening and clicking on text created in 2017 accents are moved. Font Tahoma same version in both cases. See attached.

    Adobe can you look at this bug please?

    Thanks R

    2 votes

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  6. Type objects duplicated on top and converted to outlines

    Sometimes when opening up a file, type objects are copied and placed exactly above the original type object, and converted to outlines. There are sometimes anywhere from 1 to 3 duplicated objects. It usually affects every type object in the document. The same issue has been affecting my colleagues' computers, and we often work off of the same documents and share them with each other.

    We all have 15" MacBook Pros, using either Illustrator version 2018 or 2019, on Mojave.

    2 votes

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    Does this problem happen with the latest Illustrator build?

    If it does — please provide additional information:

    1. What is the format of the document used, .ai or .pdf?

    2. Does it happen with all the the type objects in a document, or only for some specific fonts, or point / area type only?

    3. Do these have any effects or custom appearance applied?

    If you have a chance to create a test file with this issue reproducible — please share it in the comments.

  7. Acumin Font ampersands not printing or appearing in PDFs correctly.

    Ampersands in Adobe's Acumin font are not printing correctly. Sections are being "cut out". When you outline the font, it doesn't appear to be making a compound shape

    2 votes

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  8. Variable Font Rendering Distorts Master

    I'm getting some weird things happening with a 4-axis font I'm working on.

    Illustrator seems to mangle the outlines for some of the masters. I realize this font is doing some weird stuff, but hoping for some clarification if it's a bug in Illustrator or my font. It appears correctly on the web though, on Axis Praxis(Chrome).

    I'm attaching the ttf. It only has an 'H' glyph present. If it's helpful, there's more information about the typeface and intentions at the link below. This issue is related to an upcoming version which isn't available yet. https://www.futurefonts.xyz/scribble-tone/whoa

    Mac OS 10.14.4
    Illustrator(latest…

    2 votes

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  9. Issues changing type character properties

    I have been having issues for a few weeks with illustrator not showing correct font or size. It used to be sporadic, but now it is happening the majority of the time! I even updated my Illustrator CC version & that didn't help.

    For example, I will click on some text that is Gotham 15 pt, but the character panel says it is Myriad 12 pt. When I try changing the font or the font size, nothing happens.

    It is getting to the point where I am not able to edit text size or font in my own files. Help!

    2 votes

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  10. Extreme performance issues (AKA the dreaded color wheel) when trying to type in AI 23.0.2.

    I get the color wheel with anything text-related. From basic typing to simply deleting a letter or space. Haven't found any way around the issue. I design a ton of infographics and this is seriously adding unnecessary time to my projects.

    Here's my system info

    2 votes

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  11. Unable to select text once it's been horizontally scaled (condensed)

    Illustrator CC 23.0.2 (Mojave Mac Pro)

    If I horizontally scale a text element on the artboard I'm then unable to select it with any of the arrow selection tools. Elements aren't locked or masked.

    2 votes

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  12. Cannot Scale Images or Text

    As I'm illustrating on Illustrator, I cannot scale images or text suddenly. I would uninstall and re-install the program to get rid of the bug, but it keep returning randomly. I do not hit or click on any key or button to make this happen. Every time is comes back on its own unprovoked.

    It happens on both my work and home macbook.
    A text box, for example would be too small for the copy inside it, but I cannot expand the box because the box seems to be frozen in its exact shape.
    I can drag the box anywhere…

    2 votes

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  13. Type on Path Issue

    After I apply type on a path (circle) the circle isn't a circle anymore.

    Circle without type on a path: Same height, Same width.
    Circle with type on a path: Different height, Different width.

    I never had that issue before, after i apply text on a path (circle) the circle has still the same height & width values, why not now?

    Please update adobe illustrator in January 2019

    2 votes

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  14. Text edits have no undo, do not trigger file as updated

    When editing a block of text. Back delete key does not work and forward delete key deletes from start of block instead of cursor/insertion point. Text has to be highlighted to be deleted. Undo for deleted text is unavailable. Document does not indicate any changes and can be closed without a save dialog and thus losing edits.

    2 votes

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  15. "Create Outlines" is causing text to move from its original position !

    When outlining text in artwork to send to the printer, the text moves from its original position by a fraction.
    This is catastrophic for finished art purposes.
    Dealing with misaligned print can be hard enough without the file being off from the beginning.

    MacOS Sierra
    10.12.6

    +Latest Illustrator (2019)

    2 votes

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  16. Can't change the font in Glyphs

    In Glyphs we can't change the font.

    2 votes

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  17. Rendered text doesn't match its edges or its true state visible in Outline mode

    Text content differs from edges and "path preview" (Cmd Y) to print preview (or GPU).
    In my example, the word "Optipro" appears at the GPU Preview and disappears when I use the Cmd Y preview.

    2 votes

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  18. Cursor disapears when against text frame

    Cursor can not be seen when at the beginning of a sentence as it blends in with text box. Please make text cursor larger/wider.

    2 votes

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  19. Paragraph Styles reverting back

    Adobe for MacOS version 23.01

    I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.

    2 votes

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  20. An installed font doesn’t get found when its name is typed in a search field

    I'm missing fonts that used to show up in my list. What happened to my favorites? I started typing the missing font name in search and it showed up briefly and then disappeared. From then on every time I tried to search for it again the cursor jumped around and started typing nonsense.

    2 votes

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