Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
700 results found
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Text Boxes & resizing objects in Illustrator Behaving Strangely
This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I…
4 votes -
Using scale tool on justified text results in changing line breaks
Illustrator CC 22.0.0 on Windows 10 x64 Pro
Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.
When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.
The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow…
4 votes -
Adobe Fonts dont sync properly with Typekits fonts purchased.
My synced fonts don't show up in Illustrator. These are fonts that have been syncs for months. Restarting Illustrator does nothing. Unsyncing and resyncing fonts on Typekit does nothing
4 votes -
Most of the fonts cannot show and load in the list of AI CS6
Most of the fonts cannot show and load in the list of AI CS6 suddenly today. The down arrow button (red circle in the attached picture) of the font list is not working (no response), but I can still choose other fonts by clicking up/down keyboard arrow to choose around 10 fonts (my computer installs over than hundreds fonts!).
Also, all fonts are still working in Photoshop and MS Office. Can anyone help on this? Thanks!4 votes -
Style Sheets
In Illustrator CC (Latest version and several previous) on Mac:
- BUG 1: Copying text with a Paragraph and/or Character Style applied and pasting it into a new text box adds a "+" to the end of every applied style, effectively breaking every bit of formatting that has been done. (Every style must be reapplied to the text to make the text update when the Styles are updated).BUG 2: When Staggered margins are set while editing the Style Sheet (e.g. a 20px Left indent and a -10px First Line indent), clicking on the "Tabs" tab, wipes out all newly…
4 votes -
font favorite
Adobe Illustrator CC 22.1
I updated my Illustrator App, and of course, I had to migrate all my templates over to the new CC2018 folder. Why do you make us do this EVERY update?
Additionally, ALL of my Favorited fonts were lost. Ive spent so much time sifting through my fonts to favorite fonts in each class. Now, after the cc2018 update, all of my favorite font filters are gone. Why would you reset our font filters on this update? It seems you guys come out with more bugs than features in all of the Adobe CC software I use,…
4 votes -
4 votes
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Character Panel doesn´t change fonts name
AI version: last one, 22.0.1
I typed the same words in 10 different fonts (all Google fonts), and they all look different of course, but when selecting them a second time, the font shown in the Character panel was always the same. I closed Illustrator and then it worked for few minutes, then the same issue appeared again.4 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator CC 22.0.1 Type Anti-Aliasing Issue
Illustrator CC 22.0.1 Type Anti-Aliasing Issue
1. The dropdown menu in the type window for anti-aliasing options is disabled seemingly at random.
- The anti-aliasing dropdown menu in the type window allows me to designate a render setting to one type selection however, this setting also seemingly applies to all type on the document (i.e. I cannot apply "Sharp" to one text block and "Strong" to another).
4 votesNot sure this still happens with the latest builds. Can you check if this is still a problem?
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Font Drop Down List - HUGE
My font drop-down list in Illustrator huge. I can scroll through the list and select a font, but if I search for a font my list gets cut-off and I can't scroll or arrow down past where it gets cut off. I'm on the most recent and updated version of Illustrator, I've restarted my computer, and uninstalled and re-installed Illustrator. This is only happening in Illustrator. It's been a couple of days that I've noticed this bug. I'm working on a PC. I'm working on a company computer and a company licensed version of Adobe CC.
4 votes -
Snap to Point does not work with Text Objects anchors
Snap to Point used to work on the anchor points of a Text Object. It's broken now.
4 votes -
Selecting text with triple-click and navigating it with Cmd-arrows
Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.
Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.
Triple clicking now selects from Paragraph return to Paragraph return.
This is definitely a BUG.Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.
You can copy the hidden paragraph return and search for this. The search field will…
4 votes -
When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.
When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.
4 votes -
Text Boxes won't Scale or Flip
IllustratorCC 22.0.1 running under OSX 10.12.6
Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.
Text box scales or flips horizontal, as in all previous versions of AI.
Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."
4 votes -
Type reverting & doing all sorts of weird things
The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.
4 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedWe are closing the ticket due to lack of response.
If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.With Best Regards,
Raghuveer Singh
Illustrator Team -
Major Font problem in Ai CC 2018
Adobe Illustrator 22.0 64-bit
Windows 10 1703 (build 15063.632) 64-bitCharacters refuses to render, be it in an area frame or a single line. Can't work like that, returning to CC 2017 right now.
I had a full page of text yesterday and now I have just the backgrounds. The text frame can be selected but the characters panel doesn't show any information regarding type weight or anything. Also, the Find Font dialog is broken.4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
CC 2018: Objects on top of textframes are no longer selectable
I made a clear video to illustrate this (annoying) bug.
My colleague has not yet updated Illustrator and is using the latest 2017 version.
I have updated to 2018.https://www.youtube.com/watch?v=h1bUmXCcssg
In the video you see:
- On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
- On notebook 2: I did the exact same, but it has become impossible to select the rectangle.I cannot imagine this is done on purpose.
I understand that I would not be able to select…4 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
"Kinsoku" doesn't work
When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work
3 votes -
Text wraps differently in Illustrator 2025 compared to previous version
Encountered a very frustrating bug after updating to Illustrator 2025 today and opening an existing file. It turns out that text within type areas wraps slightly differently in this new version, causing overflow errors in several places throughout the document.
The file I discovered this in was created yesterday in Illustrator 28.5.
Interestingly, when I hover the affected text area, the blue preview rendering shows the old, expected wrapping. There is no way to get it back in the actual, rendered text, though.
Zero changes have been made to this file since yesterday—only the Illustrator version has changed. I checked…
3 votes -
Add Discretionary Line Break
Each time I need to insert a discretionary line break in Illustrator, I forget there is none. I go through menus, hoping to finally see it, but nope, it’s something InDesign has only.
Please make one.
3 votes
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