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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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772 results found

  1. Type Box fills with x's

    When I choose the Type Box tool, and click in the document to create a Type Box or simply place text, as soon as the box is created, it fills with X's/squares and goes off on it's own continually typing the X/square.

    At that point I am not touching the keyboard, there is no key being held down, yet it seems to be "stuck" in creating the X/square.

    Initially it only happened with Myriad Pro, so I uninstalled that font. Then it continued to do it with Arial. Now it does it, no matter what. I've un-installed Illustrator and re-installed…

    5 votes

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  2. Text Boxes & resizing objects in Illustrator Behaving Strangely

    This might be difficult to explain, but at the moment, when pasting text within Illustrator (it can be from a different artboard within the doc, or from a different Illustrator doc, or Word, basically it doesn't seem to matter where the text comes from) or if just create a new text box and type within it, and try to resize the box, it seems to create more text boxes within the main box, and the text would 'snap' into the smaller box. If I stretch the box wider, the text will 'snap' back into the bigger box again, and I…

    5 votes

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  3. Text missing in SVG files

    This is the first time trying to use Illustrator since it updated to the newest version (23.0.1) and updating my Mac to High Sierra (10.14). I have previously used Illustrator to edit SVG files, specifically the text in those files. When I open similar SVG files in the new Illustrator, all of my text is missing. My computer is due for a small update which will go through later tonight but this seems like a bug within Illustrator. When I open the SVG in Photoshop 2019 and re-export it as a SVG, I am able to see the text in…

    5 votes

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  4. Typing in Hebrew it RTL

    Whenever I try typing in Hebrew the letters go in the wrong direction, and I have no option in the paragraph pannel to change it as I know there is supposed to be. What should I do?

    5 votes

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  5. Using scale tool on justified text results in changing line breaks

    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro

    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.

    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.

    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow…

    5 votes

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  6. Text block cursor not indicating the actual cursor location.

    Text block cursor not indicating the actual cursor location.
    This has happened a few times to me, but is not consistent.

    When editing text in a type block I use the pointer to hi light the area where changes are required but the changes occur at a different point in the text.
    I have attached an image to clarify this - the black editing block is hi lighting the additional space I intend to delete but the actual character deleted is a few characters away (in this case the letter 'f' which shows with a blue edit line in this…

    5 votes

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  7. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

    4 votes

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  8. HEX Franklin Variable Font is Not Visible when Editing

    I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

    Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

    4 votes

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  9. Bullets/Numbering indents don't scale with type objects

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt,…

    4 votes

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  10. Live text in transparency mask not outlining or showing in font list

    This is a 2 part issue:

    1. If I select all and outline the type the document doesn't outline anything that is in a transparency mask. This is a major flaw that needs to be resolved as has lead to mistakes being printed with default text.
      Select all and outline needs to either include everything within transparency masks or a new command to outline text within these masks needs to be created as a separate option.

    2. A huge worry is I released work last week where I believed everything in the transparency masks had been correctly outlined by individually going in…

    4 votes

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  11. Opacity for list objects (bulleted or numbered) lost after closing a file

    When you reduce the opacity of a text object that contains a list - either just a list or a list plus "normal" text, that opacity gets deleted once you have saved the file. It's not even saved into the PDF part of the file.
    If you apply the opacity at the Character level or if you create an additional fill for the text object and then apply reduced opacity, it works.

    Version 28.3
    MacOS Monterey 12.7.1

    Please see also: https://community.adobe.com/t5/illustrator-discussions/bulleted-and-numbered-text-opacity-bug/m-p/14512837#M402363

    4 votes

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  12. Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then…

    4 votes

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  13. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

    The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

    4 votes

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  14. 4 votes

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  15. SVG import: font-weight and font-style not always applied to tspan elements

    font-weight and font-style not always applied to tspan elements

    Use the following steps to reproduce the issue:
    1. download attached AIbugreport.txt file
    2. replace .txt with.svg (unable to load an SVG file)
    3. import the file to Adobe Illustrator
    4. open this file in Google Chrome (or any other browser) to visually see the difference

    Actuall result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: Styles are not applied to these words.

    Expected result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: "quick" is bold; "over" is italic

    4 votes

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  16. URGENT: Enter key does not work in any Type Tools Illustrator Beta 26.6.555

    Adobe Tech Support was unable to resolve.

    This was not a problem in the prior release of 26.6 before .555

    When using the type tool in any form, horizontal, vertical, etc., the enter key no longer inserts either a [CR] or [CR LF].

    This is inconvenient for working with headlines or titling (attached graphic), but an absolute dealbreaker for working with long text.

    4 votes

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  17. ÿ (ydieresis) Uppercase and lowercase are inverted

    Hello,
    the character ÿ (y with a dieresis) has an issue in Illustrator (I have the french version) when I change the case using the Font menu, it does the opposite. Turning Ÿ to Capital will change it to lowercase, turning Ÿ to lowercase won't change it (the .mov video is more clear)
    regards,
    –Nico

    4 votes

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  18. Character Styles not assigning/sticking

    For the last few versions, Character Styles won't assign to text. I've reinstalled at least three times, with and without preferences.

    4 votes

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  19. 文字組みアキ量設定や禁則処理設定を含む文字列ペースト結果が不安定

    Windows 10/11の、Illustrator Ver.25.4および26.0.2で起きる不具合です。

    1. 文字組みアキ量設定、禁則処理設定を任意で作成する
    2. それらを適用した文字列を作成する(片方だけでも構わない)
    3. 該当文字列をコピーする
    4. 新規ファイルなどにペーストする

    この場合、文字組みアキ量設定や禁則処理設定はペーストしたファイルと文字列にそのまま反映されるはずですが、反映されず、ペースト先に用意されているプリセットの設定が反映される、または設定「なし」としてペーストされます。
    何度かペーストすると反映される場合がありますが、ペースト時の挙動が不安定としての不具合にナrいます。

    4 votes

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  20. Optical kerning changes when opening AI file in Illustrator 2021

    Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
    The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.

    4 votes

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